Sales Manager
New Look
Estimated pay: £29.5k-43.0k per year
Liverpool, England, United Kingdom
Full time
The Breakroom Take
- Recommended by students
- Respectful managers
- Proper breaks
About New Look
New Look is a retailer. They sell fashion for women, men and children.
Job description from New Look
From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni-channel business serving millions of customers… we're New Look.
Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer-obsessed and we work as one.
It's a busy and exciting time for the brand and we’re on the hunt for a Sales Manager to join our growing Liverpool One team.
The Store:
We are looking for a skilled and talented Sales Manager - Visual to lead a team in our Liverpool One Store.
As our Sales Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed, while also being dedicated to curating a unique and stylish store for fashion-forward individuals while bringing expectational customer service to our customers. Our store is a destination for trendsetters seeking the latest fashion must-haves.
The Role:
In your shopping centre store you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results…whilst having fun along the way!
You will be fully accountable for the your store performance, by working alongside your Territory Leader and Visual Coach to continually identify opportunities which will impact KPI’s, customer service, team development and overall sales – so that we are playing to win!
About you:
- You have previous large store management experience
- You have a track record of effectively leading and managing a team
- You identify yourself as a New Look brand adorer
- You have a history of delivering and exceeding KPI’s and key objectives
- Commercial acumen
- Good understand of P and L and compliance reporting
- Excellent communication and interpersonal skills.
Why New Look?
The amazing people, the fashion – there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. Being part of the New Look Team means you get access to a great range of benefits & perks …
…
👗 You’ll *love* our generous staff discount – 40% off for you and a loved one, and 25% off for up to 12 friends and family members!
🛍 Get special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway.
💰 Plan for you retirement while you work with our contributory private pension scheme.
💰 We’re all about celebrating our success, so we have a performance-related retail management bonus scheme.
🧸 Our family-friendly policies include enhanced maternity, paternity and adoption leave, and share parental leave.
🚲 Do your bit for the environment and save money with our Cycle2Work scheme.
👩👩👧👦 All employees are covered by our life assurance policy from day one.
❤ We're proud to partner with the Retail Trust and Fashion & Textile Children's Trust
Please note – these benefits and perks are non-contractual and may be changed from time to time.
Apply now to find out more!
We pride ourselves on being a flexible employer. Although this is a full-time role, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.
Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process.
Job insights from Breakroom
Retail store and shop managers
Retail managers look after stores, staff and sales ensuring that targets are met
What you’ll do as a retail store and shop manager
- Serve and advise customers
- Look after staff and rotas
- Manage deliveries and stock
- Handle customer payments, complaints, returns and refunds
- Keep the store clean and tidy
- Be responsible for sales targets and goals
Is it right for you?
This job may involve:
- Dealing with customers
- Standing
- Using a computer
- Wearing a uniform
- Physical activities
- Managing people
- Anti-social hours
Map
Liverpool, England, United Kingdom
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What employees say
Pay
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Good
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Most people are paid a living wage
Do New Look pay managers enough to live on?
Most people are paid a living wage.
How we know this
100% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 10 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Good
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Most people are paid market rates
Do New Look pay managers market rates?
Most people are paid above average for their job.
How we know this
100% of people are paid above average for the type of work they do.Based on data from 10 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
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Most people don’t get paid breaks
Do managers at New Look get paid breaks?
No. Most people don’t get paid breaks.
How we know this
80% of people say they don’t get paid breaks.Based on data from 10 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
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Most people don’t get sick pay
Do New Look pay managers sick pay?
No. Most people don’t get proper sick pay.
How we know this
100% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 10 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Workplace
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Good
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Most people enjoy their job
Do managers at New Look enjoy their jobs?
Most people enjoy their job.
How we know this
80% of people report they enjoy their job.Based on data from 10 people who took the Breakroom Quiz between September 2022 and September 2024.
Good
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Most people recommend their team
Do managers at New Look recommend working with their team?
Most people recommend working with their team.
How we know this
70% of people report that they would recommend working with their immediate team to a friend.Based on data from 10 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
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Most people get enough training
Do managers get enough training when they start at New Look?
Most people got enough training when they started.
How we know this
70% of people report they got enough training when they started working here.Based on data from 10 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
What New Look employees say about their job
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Best thing
Nice team with variety of ages
Worst thing
We have strict targets to meet and if we don’t meet them for 3 weeks in a row pay is deductible. Also my Dayforce was locked out because HR didn’t change my contract and none of my managers fixed it for about a month
Sales advisor at New Look, February 2025
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Best thing
it's quite an easy job. when there's no sale to launch or anything, all you have to do is tidy the shop and serve people. it's helped with my confidence as you're speaking to new people everyday
Worst thing
days of sick are denied if you can't find cover. if no one can cover then you have to go in. the hours also aren't great
Sales advisor at New Look, December 2024
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About this pay
CloseEstimated pay
This pay estimate is based on data from 10 New Look employees who took the Breakroom Quiz between September 2022 and September 2024.
Take the Breakroom Quiz to compare your job.