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Centre Manager

Halfords
Pay Estimated pay: £30.2k-44.2k per year

Location Runcorn, England, WA7 1BE, United Kingdom
Contract time Full time

The Breakroom Take

5.1

Rated 5.1 out of 10, based on 1,181 employees who took the Breakroom Quiz

See all job reviews

  • Recommended by students
  • Respectful managers
  • Proper breaks

About Halfords

Halfords is a retailer. They sell car parts and accessories, bicycles, touring and camping equipment.

Job description from Halfords

Brilliant at leading a team?

Ready for the next step in your career as a Centre Manager with the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!

Here at National Tyres, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.

If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!

 

•            £34,000 per annum

•            Average uncapped bonus of £10,800 per year (with potential to earn more)

•            5 days a week

•            Earn extra with our refer a friend scheme  – T&C’s Apply.

 

Benefits Include:

5.6 weeks’ annual leave

Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores

Discounts on everything from groceries, shopping, insurance, days out, restaurants and more

Family & Friends Discount Events

Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme

Financial planning support via Wagestream - access up to 30% of your salary in advance

GP Access, 364 days a year, 24 hours a day

Join the Share save scheme with a 20% discount on shares

Health Cash Plan – to access wellbeing services and claim back healthcare costs

Pension Scheme & Life Assurance

You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

Skills and experience

  • Fantastic leadership and team management skills within the automotive or similar industry
  • Experience delivering high customer satisfaction and displaying effective management.
  • Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
  • Experience of meeting compliance standards across Health and Safety
  • Experienced with high sales turnover and managing KPI’s
  • Excellent communication skills, verbally and written.
  • IT Proficient, with the willingness to learn in-house systems.
  • Good time management
  • A current valid driving licence

National Tyres and Autocare is now part of the Halfords family. We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Job insights from Breakroom

Retail store and shop managers

Retail managers look after stores, staff and sales ensuring that targets are met

What you’ll do as a retail store and shop manager

  • Serve and advise customers
  • Look after staff and rotas
  • Manage deliveries and stock
  • Handle customer payments, complaints, returns and refunds
  • Keep the store clean and tidy
  • Be responsible for sales targets and goals

Is it right for you?

This job may involve:

  • Dealing with customers
  • Standing
  • Using a computer
  • Wearing a uniform
  • Physical activities
  • Managing people
  • Anti-social hours

Map

Runcorn, England, WA7 1BE, United Kingdom

A map of the rough location for this vacancy

What employees say

Pay

    Good
  • Most people are paid a living wage

    Do Halfords pay store managers enough to live on?

    Most people are paid a living wage.

    How we know this

    88% of people say they are paid at or above the Real Living Wage for where they live.

    Based on data from 24 people who took the Breakroom Quiz between September 2022 and July 2024.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.60 per hour, and £13.85 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Good
  • Most people are paid market rates

    Do Halfords pay store managers market rates?

    Most people are paid above average for their job.

    How we know this

    93% of people are paid above average for the type of work they do.

    Based on data from 15 people who took the Breakroom Quiz between July 2023 and April 2025.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Needs improving
  • Most people don’t get paid breaks

    Do store managers at Halfords get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    83% of people say they don’t get paid breaks.

    Based on data from 18 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Okay
  • Only some people get sick pay

    Do Halfords pay store managers sick pay?

    Sometimes. Only some people get proper sick pay.

    How we know this

    61% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 18 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Needs improving
  • Most people do unpaid extra work

    Do store managers at Halfords do extra work that they don't get paid for?

    Yes. Lots of people do unpaid extra work.

    How we know this

    80% of people report that they do extra work that they don’t get paid for.

    Based on data from 10 people who took the Breakroom Quiz between August 2023 and April 2025.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Okay
  • Only some people get a choice of shifts

    Do store managers at Halfords get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    58% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 12 people who took the Breakroom Quiz between May 2022 and February 2024.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Good
  • Easy to book holiday

    How easy is it for store managers to book a holiday at Halfords?

    Most people find it easy to book holiday.

    How we know this

    82% of people report it’s easy to book holidays.

    Based on data from 17 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it for store managers to take sick leave at Halfords?

    Some people find it hard to take sick leave.

    How we know this

    59% of people report that it’s hard to take time off if they are sick.

    Based on data from 17 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

  • Okay
  • Only some parents say it’s good

    Is working as store managers at Halfords good if you have caring responsibilities?

    Only some parents and carer say this is a good place to work.

    How we know this

    40% of people who care for a child or other relative report this isn’t a good place to work.

    Based on data from 10 people who took the Breakroom Quiz between July 2023 and April 2025.

    Why this matters

    Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.

Workplace

    Good
  • Most people feel treated with respect

    Do store managers at Halfords feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    94% of people say they’re treated with respect by their managers.

    Based on data from 16 people who took the Breakroom Quiz between July 2023 and April 2025.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Needs improving
  • Most people don’t get proper breaks

    Do store managers at Halfords get proper breaks?

    Most people don’t get proper breaks.

    How we know this

    78% of people report that they don’t get to take proper breaks.

    Based on data from 18 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Needs improving
  • Most people are stressed

    Is it stressful for store managers to work at Halfords?

    Most people feel stressed here.

    How we know this

    71% of people say they often feel stressed at work.

    Based on data from 17 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Good
  • Most people enjoy their job

    Do store managers at Halfords enjoy their jobs?

    Most people enjoy their job.

    How we know this

    85% of people report they enjoy their job.

    Based on data from 13 people who took the Breakroom Quiz between July 2023 and April 2025.

  • Okay
  • Only some people recommend their team

    Do store managers at Halfords recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    44% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 18 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do store managers get enough training when they start at Halfords?

    Some people didn’t get enough training when they started.

    How we know this

    50% of people report they didn’t get enough training when they started working here.

    Based on data from 18 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are store managers given support to progress at Halfords?

    Only some people are given support to progress here.

    How we know this

    In the last year, 35% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 17 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do store managers think Halfords head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    82% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 17 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Good
  • Most people feel well informed by head office

    Do store managers feel well informed about how Halfords is doing?

    Most people feel well informed about how the company is doing.

    How we know this

    89% of people feel that they are kept well informed about how the company is doing as a whole.

    Based on data from 18 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at Halfords

What Halfords employees say about their job

  • Best thing

    Being a cycle technician does have the benefit of being left to do my necessary work without much interruption

    Worst thing

    Lack of development paths and mistakes made by management are often without consequence

    4.5

    Cycle technician at Halfords, March 2025

  • Best thing

    Working with your hobbies. The team makes it a tolerable place to work. Some great staff discounts.

    Worst thing

    Under paid. Awful hours for workers with kids 8am open (school runs effected)
    Over worked, barely get full breaks without interruption. High pressure on targets, a whole multitude of targets to meet. Career progression is awful. Halfords hires whoever applies and thinks they can train them to do the job with no previous experience necessary.

    1.9

    Deputy manager at Halfords, March 2025

See more reviews
  • Best thing

    The banter and leaving the door

    Worst thing

    The mot tester

    3.9

    Tyre fitter at Halfords, February 2025

  • Best thing

    hours and people

    Worst thing

    pay and mangers.

    3.7

    Sales service advisor at Halfords, January 2025

  • Best thing

    I love the diversity of tasks

    Worst thing

    Not paid enough

    5.5

    Specialist at Halfords, January 2025

  • Best thing

    Problem solving. Team members. Manager

    Worst thing

    Understaffed. Lack of health and safety infrastructure for colleagues. Team members. Lack of clarity on wages.

    5.0

    Cycle technician at Halfords, December 2024

  • Best thing

    Manager is great. Always treats people with respect and know where you stand with him. Job has a wide variety of things to do so you don't get bored.

    Worst thing

    Pay isn't really anything to jump with joy about, especially with how much stuff they push us to sell. Don't see anything amazing for the work you do for the company. Halfords is the lead in automotive and bike retail but can't seem to reward their workers well. Opening times are a joke too.

    5.0

    Sales assistant at Halfords, November 2024

  • Best thing

    Once you’ve learnt what to do it’s an easy job. Lots of talking to customers.

    Worst thing

    Expected to complete a lot of tasks when you’re by yourself and have customers to serve. Pay isn’t great compared to other retail stores that are arguably easier work.

    3.7

    Specialist at Halfords, November 2024

  • Best thing

    Some of the people are great people, and the work can be fulfilling if you know what you are doing and do it well.

    Worst thing

    There are many people who don't really know what they are doing and it really affects everyone. The company has a terrible reputation on social media and I'm often embarrassed to say where I work. We are pushed into capturing customer personal information in order to send targeted emails, and can be reprimanded if we don't hit a certain target.

    4.6

    Sales assistant at Halfords, March 2022

  • Best thing

    The store level team. The job tasks can be enjoyable if you like that sort of thing.

    Worst thing

    Running of the company. Not a people company. Big wigs of the company screwing over the little guy. Company makes loads of money so they cut hours and change people's contracts and make them work holidays such as new years day in Scotland. Open longer hours stretching the already stretched staff.

    6.0

    Assistant manager at Halfords, November 2020

  • More reviews from Halfords employees

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