Store Manager
The Original Factory Shop
No pay info
Heswall, Merseyside, CH60 7RA, United Kingdom
Full time
The Breakroom Take
- People enjoy this job
- Recommended by students
- Respectful managers
About The Original Factory Shop
The Original Factory Shop is a discount department store chain.
Job description from The Original Factory Shop
We have an exciting opportunity for an ambitious Store Manager to create a friendly, welcoming, customer focused environment that delivers great results and a great place to work.
As a Store Manager you will lead the team, be passionate about engaging with our customers, maximise the business by being quick to act and consistently search for new ideas. You will lead from the front and ensure all your colleagues create a great customer experience. As we are a proud community retailer you will actively encourage engagement with the local area to deliver top results. You will work hard yet keep it fun!
We are looking for individuals who have Retail Management experience and a passion for delivering great customer service. You will have and understanding of working within a fast paced sales and results driven environment as well as the ability to motivate, manage and support a team.
If you are an existing Store Manager, Assistant Manager, Cluster Manager, Retail Manager or a Branch Manager then we would love to hear from you.
The Original Factory Shop Benefits include; Competitive Salary, Colleague Discount, Onsite training, Alternate weekends off, 31 days holiday (Inc Bank Holidays), Birthday day off, Free life insurance, recognition scheme, long service awards, Contributory pension scheme, Employee Assistant program and more
Please click Apply to start your application.
For more information about The Original Factory Shop, please go to our website at: www.tofscareers.com
The Original Factory Shop is committed to equal opportunities and it welcomes applications from all who believe they fit the essential requirements of the job.
Job insights from Breakroom
Retail store and shop managers
Retail managers look after stores, staff and sales ensuring that targets are met
What you’ll do as a retail store and shop manager
- Serve and advise customers
- Look after staff and rotas
- Manage deliveries and stock
- Handle customer payments, complaints, returns and refunds
- Keep the store clean and tidy
- Be responsible for sales targets and goals
Is it right for you?
This job may involve:
- Dealing with customers
- Standing
- Using a computer
- Wearing a uniform
- Physical activities
- Managing people
- Anti-social hours
What employees say
Pay
-
Needs improving
-
Most people aren’t paid a living wage
Do The Original Factory Shop pay a living wage?
Most people are not paid a living wage.
How we know this
70% of people say they are paid below the Real Living Wage for where they live.Based on data from 50 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are ÂŁ12.60 per hour, and ÂŁ13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Needs improving
-
Most people are paid below market rates
Do The Original Factory Shop pay market rates?
Most people are paid less than average for their job.
How we know this
87% of people are paid below average for the type of work they do.Based on data from 53 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
-
Under 21s get paid less than everyone else
Do The Original Factory Shop pay the same regardless of age?
No, people under the age of 21 get paid less than those above 21.
See what The Original Factory Shop pays different age groupsHow we know this
The average pay of under 21s is less than those who are over 21.Based on data from 46 people who took the Breakroom Quiz between April 2023 and March 2025.
Needs improving
-
Most people don’t get paid breaks
Do workers at The Original Factory Shop get paid breaks?
No. Most people don’t get paid breaks.
How we know this
95% of people say they don’t get paid breaks.Based on data from 42 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
-
Most people don’t get sick pay
Do The Original Factory Shop pay sick pay?
No. Most people don’t get proper sick pay.
How we know this
71% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 41 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
-
Some people do unpaid extra work
Do workers at The Original Factory Shop do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
39% of people report that they do extra work that they don’t get paid for.Based on data from 41 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
-
Needs improving
-
Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at The Original Factory Shop?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 28% of people with changing schedules report getting one week notice or less.
- 23% of people with changing schedules report getting two weeks notice.
- 21% of people with changing schedules report getting three weeks notice.
- 28% of people with changing schedules report getting four weeks notice or more.
Based on data from 43 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Okay
-
Some people worry about their hours
Do workers at The Original Factory Shop worry about hours?
Some people worry about getting enough hours.
How we know this
49% of people report they worry about getting enough hours.Based on data from 37 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
-
Only some people get a choice of shifts
Do The Original Factory Shop workers get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
39% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 41 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
-
Can be hard to change shifts
How easy is it for The Original Factory Shop workers to change shifts?
Some people find it hard to change shifts.
How we know this
44% of people report that it’s hard to change shifts if they need to.Based on data from 32 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
-
Easy to book holiday
How easy is it to book a holiday at The Original Factory Shop?
Most people find it easy to book holiday.
How we know this
76% of people report it’s easy to book holidays.Based on data from 45 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Needs improving
-
Shifts get changed at short notice
Do The Original Factory Shop managers change shifts at short notice?
Most managers change people’s shifts at short notice.
How we know this
70% of people say their manager changes their shifts at the last minute.Based on data from 40 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
-
Some people find it hard to take sick leave
How easy is it to take sick leave at The Original Factory Shop?
Some people find it hard to take sick leave.
How we know this
47% of people report that it’s hard to take time off if they are sick.Based on data from 43 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Good
-
Most students say it’s good
Is a The Original Factory Shop job good for students?
Most students say this is a good place to work if you’re studying.
How we know this
92% of students report this is a good place to work if you’re studying.Based on data from 12 people who took the Breakroom Quiz between May 2023 and March 2025.
Why this matters
A good job should allow you to fit work around important things in your life, like studying.
Life isn’t just about work. Good jobs make space for you to do well in both.
Workplace
-
Good
-
Most people feel treated with respect
Do people at The Original Factory Shop feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
81% of people say they’re treated with respect by their managers.Based on data from 48 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Okay
-
Only some people get proper breaks
Do people at The Original Factory Shop get proper breaks?
Some people don’t get proper breaks.
How we know this
38% of people report that they don’t get to take proper breaks.Based on data from 40 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
-
Most people are stressed
Is it stressful to work at The Original Factory Shop?
Most people feel stressed here.
How we know this
70% of people say they often feel stressed at work.Based on data from 47 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
-
Most people enjoy their job
Do people at The Original Factory Shop enjoy their jobs?
Most people enjoy their job.
How we know this
73% of people report they enjoy their job.Based on data from 40 people who took the Breakroom Quiz between April 2023 and March 2025.
Okay
-
Only some people recommend their team
Do people at The Original Factory Shop recommend working with their team?
Only some people recommend working with their team.
How we know this
57% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 54 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
-
Only some people get enough training
Do people get enough training when they start at The Original Factory Shop?
Some people didn’t get enough training when they started.
How we know this
47% of people report they didn’t get enough training when they started working here.Based on data from 49 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
-
Only some people get support to progress
Are people given support to progress at The Original Factory Shop?
Only some people are given support to progress here.
How we know this
In the last year, 48% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 48 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
-
Head office doesn’t understand what’s happening
Do people think The Original Factory Shop head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
85% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 46 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
-
Only some people feel well informed by head office
Do workers feel well informed about how The Original Factory Shop is doing?
Only some people feel well informed about how the company is doing.
How we know this
44% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 48 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What The Original Factory Shop employees say about their job
-
Best thing
The team
Worst thing
Long days without breaks, lots of work to be done in short periods of time
Manager at The Original Factory Shop, January 2025
-
Best thing
My workmates
Worst thing
That head office have no idea what’s going on on ground level and do not realise the pressure the put on their staff.
Sales assistant at The Original Factory Shop, December 2023
Similar jobs near Birkenhead, CH60 7RA
Find more jobs like this
CloseSave 11 hours a week searching for something new. We can get you…
- The pay you’re looking for
- The hours that you need
- Jobs close to where you live
Answer a few simple questions and we’ll find something that’s right for you. (You can get back to this job later.)
No thanks, I want to applyApplying will take you to a different website.
Type in your email to save this job
Close
By signing up you’re agreeing to our terms and conditions and privacy policy.
About this pay
CloseWhy is there no pay info?
Sometimes employers don’t give us pay information for their jobs.
Where we can, we show an estimate for their pay.
However, sometimes even that isn’t possible.