Posted 4 days ago

Assistant Store Manager

British Heart Foundation
Pay ÂŁ22.0k per year
Location Peebles, Peeblesshire, United Kingdom

The Breakroom Take

4.8

Rated 4.8 out of 10, based on 232 employees who took the Breakroom Quiz

See all job reviews

  • Recommended by parents

About British Heart Foundation

British Heart Foundation is a charity. They raise funds for research into heart and circulatory diseases.

Job description from British Heart Foundation

Are you l ooking for an opportunity to progress in store management?

Were looking for an Assistant Store Manager to join our fashion store team in Peebles so we could be the perfect match!

What does this role involve :

As an Assistant Store Manager , you support the Store Manager with the day to day running of the store and take full responsibility in their absence .

Inspiring and supporting staff and volunteers to deliver an e...



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What employees say

Pay

    Okay
  • Only some people are paid a living wage

    Do British Heart Foundation pay assistant managers enough to live on?

    Some people are not paid a living wage.

    How we know this

    57% of people say they are paid below the Real Living Wage for where they live.

    Based on data from 30 people who took the Breakroom Quiz between April 2023 and April 2025.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are ÂŁ12.60 per hour, and ÂŁ13.85 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Needs improving
  • Most people are paid below market rates

    Do British Heart Foundation pay assistant managers market rates?

    Most people are paid less than average for their job.

    How we know this

    100% of people are paid below average for the type of work they do.

    Based on data from 34 people who took the Breakroom Quiz between April 2023 and April 2025.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Needs improving
  • Most people don’t get paid breaks

    Do assistant managers at British Heart Foundation get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    85% of people say they don’t get paid breaks.

    Based on data from 33 people who took the Breakroom Quiz between April 2023 and April 2025.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Good
  • Most people get sick pay

    Do British Heart Foundation pay assistant managers sick pay?

    Yes. Most people get proper sick pay.

    How we know this

    83% of people say they would get paid if they were sick but scheduled to work.

    Based on data from 30 people who took the Breakroom Quiz between April 2023 and March 2025.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Needs improving
  • Most people do unpaid extra work

    Do assistant managers at British Heart Foundation do extra work that they don't get paid for?

    Yes. Lots of people do unpaid extra work.

    How we know this

    84% of people report that they do extra work that they don’t get paid for.

    Based on data from 19 people who took the Breakroom Quiz between April 2023 and March 2025.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Okay
  • Less than 4 weeks notice of shifts

    How much notice do assistant managers get of their shift pattern at British Heart Foundation?

    Only some people get 4 weeks notice of when they’re working.

    How we know this

    • 29% of people with changing schedules report getting one week notice or less.
    • 24% of people with changing schedules report getting two weeks notice.
    • 12% of people with changing schedules report getting three weeks notice.
    • 35% of people with changing schedules report getting four weeks notice or more.

    Based on data from 17 people who took the Breakroom Quiz between April 2023 and March 2025.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Good
  • Most people don’t worry about their hours

    Do assistant managers at British Heart Foundation worry about hours?

    Most people don’t worry about getting enough hours.

    How we know this

    89% of people report they don’t worry about getting enough hours.

    Based on data from 18 people who took the Breakroom Quiz between May 2023 and March 2025.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Okay
  • Only some people get a choice of shifts

    Do assistant managers at British Heart Foundation get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    38% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 16 people who took the Breakroom Quiz between April 2023 and March 2025.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to change shifts

    How easy is it for assistant managers at British Heart Foundation to change shifts?

    Some people find it hard to change shifts.

    How we know this

    36% of people report that it’s hard to change shifts if they need to.

    Based on data from 11 people who took the Breakroom Quiz between April 2023 and February 2025.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Good
  • Easy to book holiday

    How easy is it for assistant managers to book a holiday at British Heart Foundation?

    Most people find it easy to book holiday.

    How we know this

    80% of people report it’s easy to book holidays.

    Based on data from 30 people who took the Breakroom Quiz between April 2023 and April 2025.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Good
  • Shifts don’t get changed at short notice

    Do British Heart Foundation managers change assistant managers shifts at short notice?

    Most managers don’t change people’s shifts at short notice.

    How we know this

    70% of people say their manager doesn’t changes their shifts at the last minute.

    Based on data from 20 people who took the Breakroom Quiz between April 2023 and March 2025.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Good
  • Most people find it easy to take sick leave

    How easy is it for assistant managers to take sick leave at British Heart Foundation?

    Most people find it easy to take sick leave.

    How we know this

    68% of people report that it’s easy to take time off if they are sick.

    Based on data from 28 people who took the Breakroom Quiz between April 2023 and April 2025.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

  • Okay
  • Only some parents say it’s good

    Is working as assistant managers at British Heart Foundation good if you have caring responsibilities?

    Only some parents and carer say this is a good place to work.

    How we know this

    36% of people who care for a child or other relative report this isn’t a good place to work.

    Based on data from 14 people who took the Breakroom Quiz between June 2023 and April 2025.

    Why this matters

    Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.

Workplace

    Okay
  • Only some people feel treated with respect

    Do assistant managers at British Heart Foundation feel treated with respect by their managers?

    Some people don’t feel treated with respect by their managers.

    How we know this

    36% of people say they’re not treated with respect by their managers.

    Based on data from 28 people who took the Breakroom Quiz between April 2023 and April 2025.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Okay
  • Only some people get proper breaks

    Do assistant managers at British Heart Foundation get proper breaks?

    Some people don’t get proper breaks.

    How we know this

    63% of people report that they don’t get to take proper breaks.

    Based on data from 30 people who took the Breakroom Quiz between April 2023 and April 2025.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Needs improving
  • Most people are stressed

    Is it stressful for assistant managers to work at British Heart Foundation?

    Most people feel stressed here.

    How we know this

    81% of people say they often feel stressed at work.

    Based on data from 32 people who took the Breakroom Quiz between April 2023 and April 2025.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Okay
  • Only some people enjoy their job

    Do assistant managers at British Heart Foundation enjoy their jobs?

    Only some people enjoy their job.

    How we know this

    40% of people report they don’t enjoy their job.

    Based on data from 25 people who took the Breakroom Quiz between April 2023 and April 2025.

  • Okay
  • Only some people recommend their team

    Do assistant managers at British Heart Foundation recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    62% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 34 people who took the Breakroom Quiz between April 2023 and April 2025.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Needs improving
  • Most people don’t get enough training

    Do assistant managers get enough training when they start at British Heart Foundation?

    Most people didn’t get enough training when they started.

    How we know this

    70% of people report they didn’t get enough training when they started working here.

    Based on data from 30 people who took the Breakroom Quiz between April 2023 and March 2025.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are assistant managers given support to progress at British Heart Foundation?

    Only some people are given support to progress here.

    How we know this

    In the last year, 57% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 30 people who took the Breakroom Quiz between April 2023 and March 2025.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do assistant managers think British Heart Foundation head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    94% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 34 people who took the Breakroom Quiz between April 2023 and April 2025.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Good
  • Most people feel well informed by head office

    Do assistant managers feel well informed about how British Heart Foundation is doing?

    Most people feel well informed about how the company is doing.

    How we know this

    72% of people feel that they are kept well informed about how the company is doing as a whole.

    Based on data from 32 people who took the Breakroom Quiz between April 2023 and April 2025.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at British Heart Foundation

What British Heart Foundation employees say about their job

  • Best thing

    Feeling like your contributing to something

    Worst thing

    Area manager and no support when bullying happening

    4.1

    Assistant manager at British Heart Foundation, January 2025

  • Best thing

    My team. encouraging volunteers to interact and learn and see them progress in the time there with me. To see the passion my team have for our shop

    Worst thing

    Continual extra expectations and extra work given to managers from H/O over the years but only basic pay increases, nothing for logjeverty or knowledge.

    7.5

    Store manager at British Heart Foundation, January 2025

See more reviews
  • Best thing

    Assembly the furniture

    Worst thing

    Carrying heavy mattress through stairs, also washing machine and display cabinet and heavy sideboards and fridge freezer

    1.5

    Warehouse assistant at British Heart Foundation, December 2024

  • Best thing

    Can be interesting

    Worst thing

    Hours, tasks , customer attitudes

    3.3

    Manager at British Heart Foundation, May 2023

  • Best thing

    the ones i work with are an incredible bunch of people

    Worst thing

    everyone above area manager puts too pressure on their shop workers, there are too many targets, and not enough appreciation is shown. Can be very stressful.

    2.0

    Store assistant at British Heart Foundation, October 2022

  • Best thing

    Meeting customers

    Worst thing

    Higher managers or managers my
    Level who get paid more and do less then k do

    6.0

    Manager at British Heart Foundation, October 2022

  • Best thing

    Colleges I work with make the day so much easier and have good laugh.

    Worst thing

    Hr always comes in and just rearranges furniture and things got to be done her way where that's the old system lay out. And rude customers in store and on the phones.

    3.0

    Customer assistant at British Heart Foundation, July 2022

  • Best thing

    Free to improve yourself

    Worst thing

    Miss opportunity to up grade in the company

    4.6

    Sales assistant at British Heart Foundation, September 2021

  • Best thing

    Working with a great team of paid staff and volunteers. Working with the public and making money to contribute to Heart research

    Worst thing

    Set budgets but then goal posts moved to y.o.y. pre lockdown. Quest for volunteers always difficult yetexpected to be full of momentum

    3.0

    Manager at British Heart Foundation, August 2021

  • Best thing

    Working with a variety of different types of people. Working for a great cause.

    Worst thing

    High work load. Low staff.

    6.2

    Manager at British Heart Foundation, February 2021

  • More reviews from British Heart Foundation employees

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