Assistant Store Manager
Claire’s
Estimated pay: £10.59-13.18 per hour
United Kingdom
Full time
The Breakroom Take
- Recommended by students
About Claire’s
Claire’s is a retailer. They sell accessories for older children and young teens.
Job description from Claire’s
As an Assistant Store Manager at Claire's, you will support your Store Manager with the following;
- Sales and profit: Driving and achieving retail store targets
- Customer service: delivering the finest level of customer service
- Store operations: keeping the store running smoothly
- Commerciality: Ensuring your store is well merchandised and commercially correct
- Team leadership: Assisting Store Manager in training and coaching the store team to enhance their skills and career development
- Ear piercing (you will receive full training)
About Claire's
- A leading high street fashion retailer with +3000 stores globally
- We specialize in fashionable jewelry, accessories and cosmetics products
- Our core customer ranges from children to young women. We accommodate all our customers' moods, attitudes and styles, including: feminine and pretty, unique/individual and the latest catwalk trends
- We are a fun place to work! We encourage all store members to wear our product
- We encourage and support your development! If you're committed, ambitious and willing to learn we will provide you with the skills you need to grow in our company!
About You
- High school diploma or equivalent required
- Minimum one year retail management experience
- Excellent verbal/written communication and organizational skills
- Basic computer skills
- Sound understanding of mathematics and strong reading comprehension skills
- Understands the importance of Customer Service
- Ability to analyze sales reports and strategically problem solve
- Ability to stand during scheduled shifts
- Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
- Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting customer
- Ability to operate POS system
Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
What employees say
Pay
-
Good
-
Most people are paid a living wage
Do Claire’s pay assistant managers enough to live on?
Most people are paid a living wage.
How we know this
67% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 12 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Needs improving
-
Most people are paid below market rates
Do Claire’s pay assistant managers market rates?
Most people are paid less than average for their job.
How we know this
83% of people are paid below average for the type of work they do.Based on data from 12 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
-
Most people don’t get paid breaks
Do assistant managers at Claire’s get paid breaks?
No. Most people don’t get paid breaks.
How we know this
80% of people say they don’t get paid breaks.Based on data from 10 people who took the Breakroom Quiz between November 2022 and October 2024.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
-
Most people don’t get sick pay
Do Claire’s pay assistant managers sick pay?
No. Most people don’t get proper sick pay.
How we know this
90% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 10 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
-
Some people do unpaid extra work
Do assistant managers at Claire’s do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
60% of people report that they do extra work that they don’t get paid for.Based on data from 10 people who took the Breakroom Quiz between December 2022 and November 2024.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
-
Needs improving
-
Less than 4 weeks notice of shifts
How much notice do assistant managers get of their shift pattern at Claire’s?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 30% of people with changing schedules report getting one week notice or less.
- 20% of people with changing schedules report getting two weeks notice.
- 50% of people with changing schedules report getting three weeks notice.
- 0% of people with changing schedules report getting four weeks notice or more.
Based on data from 10 people who took the Breakroom Quiz between December 2022 and November 2024.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Needs improving
-
Hard to change shifts
How easy is it for assistant managers at Claire’s to change shifts?
Most people find it hard to change shifts.
How we know this
70% of people report that it’s hard to change shifts if they need to.Based on data from 10 people who took the Breakroom Quiz between December 2022 and November 2024.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Needs improving
-
Hard to book holiday
How easy is it for assistant managers to book a holiday at Claire’s?
Most people find it hard to book holiday.
How we know this
73% of people report it’s hard to book holidays.Based on data from 11 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
-
Shifts can get changed at short notice
Do Claire’s managers change assistant managers shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
50% of people say their manager changes their shifts at the last minute.Based on data from 10 people who took the Breakroom Quiz between December 2022 and November 2024.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Needs improving
-
Most people find it hard to take sick leave
How easy is it for assistant managers to take sick leave at Claire’s?
Most people find it hard to take sick leave.
How we know this
82% of people report that it’s hard to take time off if they are sick.Based on data from 11 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
-
Good
-
Most people feel treated with respect
Do assistant managers at Claire’s feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
67% of people say they’re treated with respect by their managers.Based on data from 12 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Good
-
Most people get proper breaks
Do assistant managers at Claire’s get proper breaks?
Most people get proper breaks.
How we know this
75% of people report that they get to take proper breaks.Based on data from 12 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
-
Most people are stressed
Is it stressful for assistant managers to work at Claire’s?
Most people feel stressed here.
How we know this
75% of people say they often feel stressed at work.Based on data from 12 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
-
Only some people enjoy their job
Do assistant managers at Claire’s enjoy their jobs?
Only some people enjoy their job.
How we know this
50% of people report they don’t enjoy their job.Based on data from 10 people who took the Breakroom Quiz between December 2022 and November 2024.
Okay
-
Only some people recommend their team
Do assistant managers at Claire’s recommend working with their team?
Only some people recommend working with their team.
How we know this
50% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 12 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
-
Only some people get enough training
Do assistant managers get enough training when they start at Claire’s?
Some people didn’t get enough training when they started.
How we know this
55% of people report they didn’t get enough training when they started working here.Based on data from 11 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Good
-
Most people get support to progress
Are assistant managers given support to progress at Claire’s?
Most people are given support to progress here.
How we know this
In the last year, 67% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 12 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
-
Head office doesn’t understand what’s happening
Do assistant managers think Claire’s head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
82% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 11 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
-
Only some people feel well informed by head office
Do assistant managers feel well informed about how Claire’s is doing?
Only some people feel well informed about how the company is doing.
How we know this
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 12 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Claire’s employees say about their job
-
Best thing
lovely team, good staff discount
Worst thing
not enough hours, toxic higher up managers expecting way too much. forced to do uncomfortable customer service
Supervisor at Claire’s, February 2025
-
Best thing
Getting to check out new stock
Worst thing
Rude customers when they can’t be pierced
Supervisor at Claire’s, February 2025
Similar jobs near United Kingdom
Find more jobs like this
CloseSave 11 hours a week searching for something new. We can get you…
- The pay you’re looking for
- The hours that you need
- Jobs close to where you live
Answer a few simple questions and we’ll find something that’s right for you. (You can get back to this job later.)
No thanks, I want to applyApplying will take you to a different website.
Type in your email to save this job
Close
By signing up you’re agreeing to our terms and conditions and privacy policy.
About this pay
CloseEstimated pay
This pay estimate is based on data from 12 Claire’s employees who took the Breakroom Quiz between November 2022 and November 2024.
Take the Breakroom Quiz to compare your job.