Waiter - London
ASK Italian
Up to 12.21 Per Hour + Benefits
London, London
The Breakroom Take
- Free food
- Recommended by students
- Respectful managers
About ASK Italian
ASK Italian is a restaurant chain. They serve Italian food.
Job description from ASK Italian
Role: Waiter / Waitress / Team Member/ Immediate start
Pay: Up to £15.71 per hour, including benefits.
Hourly Rate breakdown:
Up to £12.21 per hour, plus £3.50 per hour tronc average.
At ASK Italian, our people are the heart of our restaurants. ASK Factor is our philosophy, who we are, and showcases our inclusive and full-hearted personality. We're a diverse group of individuals, brought together by our shared passion for delivering excellent food and service.
We support everyone in their own journey, and value each person's unique background and experience to create our incredible ASK Italian teams!
We live and breathe the ASK Factor and use its core values to guide everything we do:
- Heartfelt: We love what we do and believe in what we say.
- Respectful: We care about how we make people feel and our impact on the world around us.
- Generous: We'll go that extra mile to make a difference.
- Spirited: We're determined, always moving forward to be the best we can be.
As a Waiter at ASK Italian, you'll receive:
- Comprehensive Training: Full training and career development opportunities available through our award-winning Journey programme.
- Generous Discounts: 50% off at ASK Italian and Zizzi restaurants, including drinks.
- Free Meals: Enjoy complimentary meals on shift, with access to a discounted menu.
- Inclusive Dress Code Policy: Part dress code provided, including shoes.
- Paid Holidays: 28 days paid holiday, pro-rata.
- Pension Contributions
- Christmas Day Off: Our restaurants are closed, giving you the freedom to celebrate as you choose.
- Employee Hub: Access to our online platform where you can manage your schedule, request holidays, and access various benefits, including:
- Early wage access through Wagestream
- Well-being and GP support for you and your family
- Discounts on lifestyle brands, including gyms, cinemas, and travel
What We Ask of You: As an ASK Italian Waiter, we value:
- Passion: A love for people, diverse cultures, food, and all things Italian.
- Hospitality: A welcoming attitude, making every customer feel at home.
- Teamwork: The ability to work well in a fast-paced environment, with attention to detail and a commitment to excellent service and standards.
- Behaviour: Every team member is encouraged to bring their authentic selves to work, demonstrating empathy, respect, and a dedication to delivering exceptional food and service to all customers.
Join Us: At ASK Italian, we embrace diversity and inclusivity wholeheartedly. We invite individuals from all backgrounds to join our vibrant team and play a role in our shared achievements. If you're ready to thrive in a dynamic and supportive workplace, we'd love to welcome you aboard!
Job insights from Breakroom
Waiters and waitresses
Waiters and waitresses serve food and drinks to customers in restaurants and cafes
What you’ll do as a waiter or waitress:
- Serve food and drink
- Deal with customers
- Take payments
- Be responsible for health and safety
- Take orders and listen to customers
Is it right for you?
This job may involve:
- Standing
- Physical activities
- Walking
- Wearing a uniform
- Anti-social hours
- Dealing with customers
- Using a computer
Map
London, London
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What employees say
Pay
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Needs improving
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Most people aren’t paid a living wage
Do ASK Italian pay waitresses enough to live on?
Most people are not paid a living wage.
How we know this
100% of people say they are paid below the Real Living Wage for where they live.Based on data from 13 people who took the Breakroom Quiz between February 2023 and December 2024.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Okay
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Only some people are paid market rates
Do ASK Italian pay waitresses market rates?
Only some people are paid above average for their job.
How we know this
67% of people are paid below average for the type of work they do.Based on data from 12 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
-
Most people don’t get paid breaks
Do waitresses at ASK Italian get paid breaks?
No. Most people don’t get paid breaks.
How we know this
100% of people say they don’t get paid breaks.Based on data from 10 people who took the Breakroom Quiz between February 2023 and December 2024.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
-
Most people don’t get sick pay
Do ASK Italian pay waitresses sick pay?
No. Most people don’t get proper sick pay.
How we know this
100% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 10 people who took the Breakroom Quiz between February 2023 and December 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Good
-
Most people don’t do unpaid extra work
Do waitresses at ASK Italian do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
82% of people report that they don’t do extra unpaid work.Based on data from 11 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
-
Needs improving
-
Less than 4 weeks notice of shifts
How much notice do waitresses get of their shift pattern at ASK Italian?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 82% of people with changing schedules report getting one week notice or less.
- 18% of people with changing schedules report getting two weeks notice.
- 0% of people with changing schedules report getting three weeks notice.
- 0% of people with changing schedules report getting four weeks notice or more.
Based on data from 11 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Okay
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Some people worry about their hours
Do waitresses at ASK Italian worry about hours?
Some people worry about getting enough hours.
How we know this
50% of people report they worry about getting enough hours.Based on data from 12 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Good
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Most people get a choice of shifts
Do waitresses at ASK Italian get to choose the shifts they work?
Most people get enough choice over which shifts they work.
How we know this
67% report that their manager gives them enough choice over which shifts they work.Based on data from 12 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for waitresses at ASK Italian to change shifts?
Some people find it hard to change shifts.
How we know this
43% of people report that it’s hard to change shifts if they need to.Based on data from 28 people who took the Breakroom Quiz between December 2021 and November 2023.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
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Easy to book holiday
How easy is it for waitresses to book a holiday at ASK Italian?
Most people find it easy to book holiday.
How we know this
73% of people report it’s easy to book holidays.Based on data from 11 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Needs improving
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Shifts get changed at short notice
Do ASK Italian managers change waitresses shifts at short notice?
Most managers change people’s shifts at short notice.
How we know this
80% of people say their manager changes their shifts at the last minute.Based on data from 10 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Good
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Most people find it easy to take sick leave
How easy is it for waitresses to take sick leave at ASK Italian?
Most people find it easy to take sick leave.
How we know this
75% of people report that it’s easy to take time off if they are sick.Based on data from 12 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
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Okay
-
Only some people feel treated with respect
Do waitresses at ASK Italian feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
How we know this
40% of people say they’re not treated with respect by their managers.Based on data from 10 people who took the Breakroom Quiz between February 2023 and December 2024.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Good
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Most people get proper breaks
Do waitresses at ASK Italian get proper breaks?
Most people get proper breaks.
How we know this
68% of people report that they get to take proper breaks.Based on data from 25 people who took the Breakroom Quiz between March 2022 and February 2024.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Good
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Most people recommend their team
Do waitresses at ASK Italian recommend working with their team?
Most people recommend working with their team.
How we know this
67% of people report that they would recommend working with their immediate team to a friend.Based on data from 12 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do waitresses get enough training when they start at ASK Italian?
Some people didn’t get enough training when they started.
How we know this
54% of people report they didn’t get enough training when they started working here.Based on data from 13 people who took the Breakroom Quiz between February 2023 and December 2024.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are waitresses given support to progress at ASK Italian?
Only some people are given support to progress here.
How we know this
In the last year, 50% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 10 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
What ASK Italian employees say about their job
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Best thing
The days off
Worst thing
The days I’m working
Sous chef at ASK Italian, March 2025
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Best thing
Discounts and meeting lovely people to work alongside.
Worst thing
Head office don’t care about low level employees, true healthy and safety standards and focus too much on cutting as much labour as possible.
Assistant manager at ASK Italian, February 2025
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