Waiter - London
Honest Burgers
£12.25–£17.25 per hour
London, London
Full time, part time
The Breakroom Take
- People enjoy this job
- Respectful managers
- Proper breaks
About Honest Burgers
Honest Burgers are a restaurant chain. They specialise in burgers and chips.
Job description from Honest Burgers
Waiter -
What we offer You:
- 12.25 - 17.25 per hour OTE (includes service charge - our data says you can earn between 1 to 5 per hour on top of your pay)
- Service charge split equally (100% goes to the team)
- Guaranteed full time or part time contracted hours
- Complimentary team food & soft drinks while on shift
- VIB (Very Important Burgers) - 100/month, food & drink allowance off shift
- Your birthday off work, fully paid
- 28 days holiday (inclusive of bank holidays)
- Up to 1000 "Refer a Friend" scheme (T&C apply)
- Cycle to work scheme
- Enhanced company sick pay, after your first year with Honest
- Enhanced maternity or paternity pay, after your first year with Honest
- Craft Exchange Programme - where you can get paid for jobs around Honest that you may have an interest, for example sign-writing, social media, etc.
Progression opportunities:
All our Waiters / Waitresses are given the opportunity to participate in our internal "Old-School Hospitality" training and become the "Honest Old-School Hospitality Master", which is accompanied by a pay increase.
The role and You:
We're looking for a Waiter / Waitress who believes in the power of "old-school" hospitality and great, fresh food to make someone's day. We host our customers just like we host our family, and we always give our 100% to create that great experience. In addition to being an eager and hardworking Waiter/ Waitress, you will be passionate about hospitality, kind to everyone around you and always ensuring that all guests leave having had the best of times. We want you to help your managers to generate a culture of loyalty, positivity and opportunity whilst recognising the positive impact you can have on your team and consumers.
We believe in equal access to support and opportunity that exists for all. We celebrate our differences and want you to help us to continually strive for diversity, inclusivity and a warm welcome for everyone. This means your name, age, race or gender doesn't need to be on your CV. If you'd rather take it off, that's good with us.
Job insights from Breakroom
Waiters and waitresses
Waiters and waitresses serve food and drinks to customers in restaurants and cafes
What you’ll do as a waiter or waitress:
- Serve food and drink
- Deal with customers
- Take payments
- Be responsible for health and safety
- Take orders and listen to customers
Is it right for you?
This job may involve:
- Standing
- Physical activities
- Walking
- Wearing a uniform
- Anti-social hours
- Dealing with customers
- Using a computer
Map
London, London
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What employees say
Pay
-
Okay
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Only some people are paid a living wage
Do Honest Burgers pay a living wage?
Some people are not paid a living wage.
How we know this
36% of people say they are paid below the Real Living Wage for where they live.Based on data from 28 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are ÂŁ12.60 per hour, and ÂŁ13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Good
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Most people are paid market rates
Do Honest Burgers pay market rates?
Most people are paid above average for their job.
How we know this
89% of people are paid above average for the type of work they do.Based on data from 27 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
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Most people don’t get paid breaks
Do workers at Honest Burgers get paid breaks?
No. Most people don’t get paid breaks.
How we know this
83% of people say they don’t get paid breaks.Based on data from 30 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
-
Most people don’t get sick pay
Do Honest Burgers pay sick pay?
No. Most people don’t get proper sick pay.
How we know this
96% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 26 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
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Some people do unpaid extra work
Do workers at Honest Burgers do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
34% of people report that they do extra work that they don’t get paid for.Based on data from 29 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
-
Needs improving
-
Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at Honest Burgers?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 87% of people with changing schedules report getting one week notice or less.
- 6% of people with changing schedules report getting two weeks notice.
- 3% of people with changing schedules report getting three weeks notice.
- 3% of people with changing schedules report getting four weeks notice or more.
Based on data from 31 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
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Most people don’t worry about their hours
Do workers at Honest Burgers worry about hours?
Most people don’t worry about getting enough hours.
How we know this
80% of people report they don’t worry about getting enough hours.Based on data from 25 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Good
-
Most people get a choice of shifts
Do Honest Burgers workers get to choose the shifts they work?
Most people get enough choice over which shifts they work.
How we know this
72% report that their manager gives them enough choice over which shifts they work.Based on data from 25 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
-
Can be hard to change shifts
How easy is it for Honest Burgers workers to change shifts?
Some people find it hard to change shifts.
How we know this
48% of people report that it’s hard to change shifts if they need to.Based on data from 25 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
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Easy to book holiday
How easy is it to book a holiday at Honest Burgers?
Most people find it easy to book holiday.
How we know this
89% of people report it’s easy to book holidays.Based on data from 27 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
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Shifts can get changed at short notice
Do Honest Burgers managers change shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
37% of people say their manager changes their shifts at the last minute.Based on data from 30 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Some people find it hard to take sick leave
How easy is it to take sick leave at Honest Burgers?
Some people find it hard to take sick leave.
How we know this
42% of people report that it’s hard to take time off if they are sick.Based on data from 24 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
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Good
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Most people feel treated with respect
Do people at Honest Burgers feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
75% of people say they’re treated with respect by their managers.Based on data from 24 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Good
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Most people get proper breaks
Do people at Honest Burgers get proper breaks?
Most people get proper breaks.
How we know this
77% of people report that they get to take proper breaks.Based on data from 30 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Okay
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Some people are stressed
Is it stressful to work at Honest Burgers?
Some people feel stressed here.
How we know this
67% of people say they often feel stressed at work.Based on data from 30 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
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Most people enjoy their job
Do people at Honest Burgers enjoy their jobs?
Most people enjoy their job.
How we know this
74% of people report they enjoy their job.Based on data from 19 people who took the Breakroom Quiz between April 2023 and April 2025.
Okay
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Only some people recommend their team
Do people at Honest Burgers recommend working with their team?
Only some people recommend working with their team.
How we know this
48% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 31 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do people get enough training when they start at Honest Burgers?
Some people didn’t get enough training when they started.
How we know this
53% of people report they didn’t get enough training when they started working here.Based on data from 30 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are people given support to progress at Honest Burgers?
Only some people are given support to progress here.
How we know this
In the last year, 50% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 24 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think Honest Burgers head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
72% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 25 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do workers feel well informed about how Honest Burgers is doing?
Only some people feel well informed about how the company is doing.
How we know this
37% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 27 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Honest Burgers employees say about their job
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Best thing
Time spent with colleagues
Worst thing
Busy caothic times.
Shift manager at Honest Burgers, March 2024
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Best thing
Working with some of the staff
Worst thing
Being overly worked
Chef at Honest Burgers, September 2023
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