
Administrator
Sanctuary GroupThe Breakroom Take
- People enjoy this job
- Pays all ages fairly
- Recommended by students
- Recommended by parents
About Sanctuary Group
Sanctuary Group is a housing association and care provider.
Job description from Sanctuary Group
Administrator
Ivydene Residential and Nursing Home, Staniforth Drive, Ivybridge, Plymouth, Devon
£14.03 per hour
37.5 hours available
Monday- Friday 9am - 5pm
Temporary 12 month maternity cover
Why work for us?
We spend so much time at work don't we, so our ethos at Sanctuary Care is to enrich the lives of both our residents and staff. Let's have some fun while we're at work, support each other and work hard as a team. There's loads of training and promotion opportunities available for those who want to pursue it and every day job satisfaction at Ivydene for all regardless of role.
Sanctuary Care has over 100 care homes and you can 'feel' the difference a team makes the moment you step through one of our doors. The team at Ivydene is special and we're looking for special people to join us. Become a part of it and apply for this role.
At the heart of our organisation are our incredible people and we're dedicated to making Sanctuary Care an amazing place to work. That's why we provide a package that includes support for:
Your Mind and Body
- Occupational sick pay after 12 month's service (for those on contracted hours only and subject to qualifying period)
- Confidential 24/7 employee advice service (Includes medical and legal advice)
- Wellbeing resources through our employee platforms including Aviva Digicare
- A greener commute with our Cycle to Work scheme
Your Financial Wellbeing
- Additional compensation for overtime
- Financial wellbeing support including access to affordable loans via salary finance and free mortgage advice
- Exclusive discounts through our e-hub platform
- Securing your future with our contributory pension plan, matched up to 7%
- Life assurance
- Enhanced Parental leave schemes (Adoption, Maternity, Paternity and Shared) after qualifying period
Your Job
- 25 days annual leave plus bank holidays (pro rata)
- Complimentary meals during long shifts
- Growth and development with us through comprehensive training and internal career opportunities
- Ability to be part of our inclusive staff networks like the Parent Network and Disability Network
- Loyalty recognition scheme for 12 month's service onwards
- CQC Inspection bonus (subject to qualifying criteria)
Are you our next Administrator? Here's more about the role:
- First and foremost - we work together as a team to enrich our residents' lives - let's support our colleagues too and have fun in the process
- You will be responsible for maintaining the Care Home's administrative systems. This will include processing staff payroll and updating staff files, keeping account of finances such as invoicing and petty cash and being involved in data collation, monitoring and reporting
- It is important that you have a methodical and organised approach which will be well utilised as you ensure the home is operating effectively, allowing for the best level of care to be delivered to our residents
What skills do I need?
- Team work! A happy team, makes for happy residents and a happy home
- Strong administrative skills are required but it is just as important to us that you are as focused on delivering exceptional customer service as well as having an approachable, caring and compassionate attitude
- Experience within a residential care or similar setting is desirable
- Being able to communicate well is essential along with a flexible approach
- You will also be kind and have a real genuine like for older people and their needs, ensuring we treat everyone with the respect and dignity they deserve.
We hope you feel you could be our next team member.
Job Reference: 224433
We are only currently accepting applications from those with the right to work in the UK.
If you are applying internally, don't forget to use your internal careers account to submit your application.
We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early.
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status.
Building Equality and Diversity
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Care Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.
What employees say
Pay
-
Good
-
Most people are paid a living wage
Do Sanctuary Group pay administrators enough to live on?
Most people are paid a living wage.
How we know this
100% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 12 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Good
-
Most people are paid market rates
Do Sanctuary Group pay administrators market rates?
Most people are paid above average for their job.
How we know this
85% of people are paid above average for the type of work they do.Based on data from 13 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
-
Most people don’t get paid breaks
Do administrators at Sanctuary Group get paid breaks?
No. Most people don’t get paid breaks.
How we know this
73% of people say they don’t get paid breaks.Based on data from 11 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Okay
-
Only some people get sick pay
Do Sanctuary Group pay administrators sick pay?
Sometimes. Only some people get proper sick pay.
How we know this
50% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 12 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Hours and flexibility
-
Good
-
Easy to book holiday
How easy is it for administrators to book a holiday at Sanctuary Group?
Most people find it easy to book holiday.
How we know this
92% of people report it’s easy to book holidays.Based on data from 12 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
-
Most people find it easy to take sick leave
How easy is it for administrators to take sick leave at Sanctuary Group?
Most people find it easy to take sick leave.
How we know this
85% of people report that it’s easy to take time off if they are sick.Based on data from 13 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
-
Good
-
Most people feel treated with respect
Do administrators at Sanctuary Group feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
77% of people say they’re treated with respect by their managers.Based on data from 13 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Good
-
Most people get proper breaks
Do administrators at Sanctuary Group get proper breaks?
Most people get proper breaks.
How we know this
70% of people report that they get to take proper breaks.Based on data from 10 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
-
Most people are stressed
Is it stressful for administrators to work at Sanctuary Group?
Most people feel stressed here.
How we know this
69% of people say they often feel stressed at work.Based on data from 13 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
-
Only some people enjoy their job
Do administrators at Sanctuary Group enjoy their jobs?
Only some people enjoy their job.
How we know this
40% of people report they don’t enjoy their job.Based on data from 10 people who took the Breakroom Quiz between April 2023 and March 2025.
Okay
-
Only some people recommend their team
Do administrators at Sanctuary Group recommend working with their team?
Only some people recommend working with their team.
How we know this
46% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 13 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
-
Most people get enough training
Do administrators get enough training when they start at Sanctuary Group?
Most people got enough training when they started.
How we know this
75% of people report they got enough training when they started working here.Based on data from 12 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Needs improving
-
Most people don’t get support to progress
Are administrators given support to progress at Sanctuary Group?
Most people aren’t given support to progress here.
How we know this
In the last year, 70% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 10 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
-
Head office doesn’t understand what’s happening
Do administrators think Sanctuary Group head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
75% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 12 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Good
-
Most people feel well informed by head office
Do administrators feel well informed about how Sanctuary Group is doing?
Most people feel well informed about how the company is doing.
How we know this
85% of people feel that they are kept well informed about how the company is doing as a whole.Based on data from 13 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Sanctuary Group employees say about their job
-
Best thing
Everyone is so friendly, the workplace takes care of you and the training and help is great.
Worst thing
The air conditioning makes me sneeze.
HR admin at Sanctuary Group, March 2025
-
Best thing
No day is the same really interesting and love helping people
Worst thing
Workload is stressful
Housing officer at Sanctuary Group, January 2025
Similar jobs near Ivybridge, PL21 0UJ
Find more jobs like this
CloseSave 11 hours a week searching for something new. We can get you…
- The pay you’re looking for
- The hours that you need
- Jobs close to where you live
Answer a few simple questions and we’ll find something that’s right for you. (You can get back to this job later.)
No thanks, I want to applyApplying will take you to a different website.
Type in your email to save this job
CloseBy signing up you’re agreeing to our terms and conditions and privacy policy.