Boots Beauty Specialist
Boots
From £12.98 per hour
Ellesmere Port, Cheshire, CH65, United Kingdom
Full time, part time
The Breakroom Take
- People enjoy this job
- Pays all ages fairly
- Recommended by students
- Respectful managers
- Proper breaks
About Boots
Boots is a retailer. They sell health, beauty and pharmaceutical products.
Job description from Boots
The hourly rate for this role is £12.98 (up to £14.36 across selected locations within London) plus a product allowance for all team members and ongoing training from our amazing brands and beauty experts.
We've re-invented the Beauty at Boots shopping experience to create a beauty retail playground where customers can get hands-on with products and receive personalised, advice on all our beauty and skincare brands from our Boots Beauty Specialists.
About the role
As a Boots Beauty Specialist, your role will be to provide impartial, tailored advice, and guide customers to select the right products for them across a range of premium brands in our Beauty Halls.
You will report to the Assistant manager or Store manager. You will also:
- Work amongst iconic brands including Fenty, Huda Beauty, MAC Cosmetics, Clinique and The Ordinary with many more exciting brands to come.
- Receive immersive training, get to experiment with the latest products and work with beauty experts to develop your skills further.
- Be part of a passionate and like-minded beauty team. Whilst you'll still have targets to meet, your focus as a Beauty Specialist is to provide each individual customer with the right beauty and skincare products for them regardless of brand.
What you'll need to have
We're looking for Beauty Specialists who really understand beauty retail - creative individuals who've perfected their beauty skills and want to inspire others.
These are the essential skills or experience needed to succeed in this role.
- Obsessed with the latest make-up trends
- Be empathetic and approachable
- Have a passion for making others feel amazing
- Be great at communicating you can assist customers in finding the right products for them, with honest and impartial advice
- Be up to date with beauty trends and be able to share knowledge with customers to enhance their shopping experience
It would be great if you also have
These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don't match these additional criteria.
- Experience working to targets
- Knowledge on the benefits of skincare routines
Our benefits
- Product allowance
- Generous employee discounts
- Ongoing training from our amazing brands and beauty experts
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What's next
If this sounds like the perfect role for you, we look forward to receiving your application. If your application is successful, you'll be invited to complete an in-store assessment.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best
Information about the role
We are now recruiting Boots Beauty Specialists for our Ellesmere Port, Cheshire Oaks Outlet Village store.
We are looking for candidates to join us from now onwards and who can be flexible to meet our customers needs.
Your basic hours will be 16 hours per week, and your days of work will be across Monday to Sunday.
The exact shift patterns will be discussed at interview stage.
Keywords
Beauty, Skincare, Cosmetics, Beauty Advisor, Sales, Retail, Counter Sales, Beauty Consultant, Makeup Artist, Make-up Artist, MUA, Makeup, Beauty Specialist, Blogger, Vlogger, Influencer
Job insights from Breakroom
Retail and sales assistants:
Sales assistants help customers and sell goods and services
What you’ll do as a retail and sales assistant:
- Serve and advise customers
- Take delivery of goods and stock
- Arrange and display goods
- Check for damaged or missing items
- Handle customer payments, returns and refunds
- Keep the store clean and tidy
Is it right for you?
This job may involve:
- Dealing with customers
- Standing
- Wearing a uniform
- Heavy lifting
- Cleaning
- Physical activities
|fill:rgba(255,157,151,0.5)|width:2|enc:oepdIrisPfCepApKymArS{hA|ZwaAla@qx@|f@um@bk@ka@`n@_Tno@aFno@dF~m@dTbk@na@zf@vm@ja@px@|ZtaApSvhApKrmAfC`pAgC`pAqKrmAqSvhA}ZtaAka@rx@{f@vm@ck@la@_n@dToo@dFoo@_Fan@_Tck@ka@}f@um@ma@sx@}ZwaAsS{hAqKwmAgCgpA)
What employees say
Pay
-
Okay
-
Only some people are paid a living wage
Do Boots pay customer advisors enough to live on?
Some people are not paid a living wage.
How we know this
50% of people say they are paid below the Real Living Wage for where they live.Based on data from 117 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Okay
-
Only some people are paid market rates
Do Boots pay customer advisors market rates?
Only some people are paid above average for their job.
How we know this
43% of people are paid below average for the type of work they do.Based on data from 127 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Good
-
Everyone is paid the same, whatever their age
Do customer advisors at Boots get paid the same regardless of age?
Yes, people under the age of 21 get paid the same as those above 21.
See what Boots pays different age groupsHow we know this
The average pay of under 21s is the same as those above 21.Based on data from 188 people who took the Breakroom Quiz between April 2024 and April 2025.
Needs improving
-
Most people don’t get paid breaks
Do customer advisors at Boots get paid breaks?
No. Most people don’t get paid breaks.
How we know this
92% of people say they don’t get paid breaks.Based on data from 120 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
-
Most people don’t get sick pay
Do Boots pay customer advisors sick pay?
No. Most people don’t get proper sick pay.
How we know this
77% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 99 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Good
-
Most people don’t do unpaid extra work
Do customer advisors at Boots do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
73% of people report that they don’t do extra unpaid work.Based on data from 111 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
-
Needs improving
-
Less than 4 weeks notice of shifts
How much notice do customer advisors get of their shift pattern at Boots?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 50% of people with changing schedules report getting one week notice or less.
- 20% of people with changing schedules report getting two weeks notice.
- 11% of people with changing schedules report getting three weeks notice.
- 19% of people with changing schedules report getting four weeks notice or more.
Based on data from 100 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
-
Most people don’t worry about their hours
Do customer advisors at Boots worry about hours?
Most people don’t worry about getting enough hours.
How we know this
85% of people report they don’t worry about getting enough hours.Based on data from 121 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
-
Only some people get a choice of shifts
Do customer advisors at Boots get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
39% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 124 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
-
Can be hard to change shifts
How easy is it for customer advisors at Boots to change shifts?
Some people find it hard to change shifts.
How we know this
45% of people report that it’s hard to change shifts if they need to.Based on data from 94 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Okay
-
Can be hard to book holiday
How easy is it for customer advisors to book a holiday at Boots?
Some people find it hard to book holiday.
How we know this
40% of people report it’s hard to book holidays.Based on data from 101 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
-
Shifts can get changed at short notice
Do Boots managers change customer advisors shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
38% of people say their manager changes their shifts at the last minute.Based on data from 119 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
-
Some people find it hard to take sick leave
How easy is it for customer advisors to take sick leave at Boots?
Some people find it hard to take sick leave.
How we know this
40% of people report that it’s hard to take time off if they are sick.Based on data from 107 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Good
-
Most students say it’s good
Is customer advisors at Boots job good for students?
Most students say this is a good place to work if you’re studying.
How we know this
91% of students report this is a good place to work if you’re studying.Based on data from 88 people who took the Breakroom Quiz between May 2024 and April 2025.
Why this matters
A good job should allow you to fit work around important things in your life, like studying.
Life isn’t just about work. Good jobs make space for you to do well in both.
Okay
-
Only some parents say it’s good
Is working as customer advisors at Boots good if you have caring responsibilities?
Only some parents and carer say this is a good place to work.
How we know this
39% of people who care for a child or other relative report this isn’t a good place to work.Based on data from 36 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
Workplace
-
Good
-
Most people feel treated with respect
Do customer advisors at Boots feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
75% of people say they’re treated with respect by their managers.Based on data from 109 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Good
-
Most people get proper breaks
Do customer advisors at Boots get proper breaks?
Most people get proper breaks.
How we know this
95% of people report that they get to take proper breaks.Based on data from 119 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Okay
-
Some people are stressed
Is it stressful for customer advisors to work at Boots?
Some people feel stressed here.
How we know this
62% of people say they often feel stressed at work.Based on data from 118 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
-
Most people enjoy their job
Do customer advisors at Boots enjoy their jobs?
Most people enjoy their job.
How we know this
74% of people report they enjoy their job.Based on data from 104 people who took the Breakroom Quiz between October 2024 and April 2025.
Okay
-
Only some people recommend their team
Do customer advisors at Boots recommend working with their team?
Only some people recommend working with their team.
How we know this
36% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 127 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
-
Only some people get enough training
Do customer advisors get enough training when they start at Boots?
Some people didn’t get enough training when they started.
How we know this
49% of people report they didn’t get enough training when they started working here.Based on data from 116 people who took the Breakroom Quiz between November 2024 and April 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
-
Only some people get support to progress
Are customer advisors given support to progress at Boots?
Only some people are given support to progress here.
How we know this
In the last year, 55% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 108 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
-
Head office doesn’t understand what’s happening
Do customer advisors think Boots head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
72% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 105 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
-
Only some people feel well informed by head office
Do customer advisors feel well informed about how Boots is doing?
Only some people feel well informed about how the company is doing.
How we know this
48% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 117 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Boots employees say about their job
-
Best thing
The staff are the best thing
Worst thing
Not enough staff for the work that needs doing
Customer adviser at Boots, March 2025
-
Best thing
Helping people
Worst thing
The responsibilies I am
Given but not given any creditPharmacy dispenser at Boots, December 2024
Similar jobs near CH65
Find more jobs like this
CloseSave 11 hours a week searching for something new. We can get you…
- The pay you’re looking for
- The hours that you need
- Jobs close to where you live
Answer a few simple questions and we’ll find something that’s right for you. (You can get back to this job later.)
No thanks, I want to applyApplying will take you to a different website.
Type in your email to save this job
Close
By signing up you’re agreeing to our terms and conditions and privacy policy.