Boots
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They care about what their frontline employees think and want to be a good employer.
DismissBoots is a retailer. They sell health, beauty and pharmaceutical products.
boots.com
Boots job reviews
Showing 328 reviews
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Best thing
The people you work with and the discount card
Worst thing
The public can be very aggressive and lots of robberies
Pharmacy dispenser at Boots, April 2025
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Best thing
It’s so good for progression. You get so many opportunities to shadow other teams. They also mainly hire people that already work there for different roles.
Worst thing
The pay isn’t the most amazing but the environment there is worth it
Customer advisor at Boots, March 2025
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Best thing
Staff, support
Worst thing
Ling opening hours of store
Pharmacy technician at Boots, March 2025
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Best thing
The discount.
Worst thing
The management, the bullying that happens in stores and nothing gets done.
Pharmacy dispenser at Boots, March 2025
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Best thing
Environment and the staff
Worst thing
Rude customers
Customer adviser at Boots, March 2025
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Best thing
The staff are the best thing
Worst thing
Not enough staff for the work that needs doing
Customer adviser at Boots, March 2025
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Best thing
Nothing at all
Worst thing
Stress, abuse, overwhelming workload, unrealisticexpectations of Boots and the public. Having to work so quickly that mistakes get made
Pharmacy advisor at Boots, March 2025
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Best thing
Free products, getting to use makeup daily,
Employee at Boots, February 2025
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Best thing
Convenient travel
Earn while you learnWorst thing
Hours/schedule
Flexibility
Manager
Work environmentPharmacy dispenser at Boots, January 2025
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Best thing
Always busy, always something new to learn
Worst thing
More targets with less hours every year, some customers are very rude
Pharmacy dispenser at Boots, January 2025
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Best thing
Helping people
Worst thing
The responsibilies I am
Given but not given any creditPharmacy dispenser at Boots, December 2024
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Best thing
Discount and the team members that I work with
Worst thing
The constant pressure from management and being the only one told to do things by them. Having to do jobs that no other team members have to do.
Lack of respect from managementEmployee at Boots, November 2024
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Best thing
-other team members
-work isn’t really that difficult
-manager isn’t too strict
overall it’s quite enjoyableWorst thing
-difficult customers
-walking/standing all day
-some managers are annoying
-sometimes there isn’t work to do so i’m boredCustomer advisor at Boots, November 2024
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Best thing
Going home
Worst thing
Patients being extremely rude
Pharmacy dispenser at Boots, November 2024
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Best thing
The money, the shifts and the colleagues
Worst thing
The customers, the expectations
Customer advisor at Boots, October 2024
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Best thing
Helping customers get the right medicine
Worst thing
Stressful, rushed
Healthcare specialist at Boots, October 2024
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Best thing
Easy
Kind customersWorst thing
Rude and arrogant customers
Customer advisor at Boots, October 2024
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Best thing
helping people
Worst thing
how rude people can be and how many of them there is
Sales advisor at Boots, September 2024
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Best thing
That I only do 4h each day
Worst thing
Understaffed
Customer assistant at Boots, September 2024
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Best thing
Good work ethics, staff discount and bonus
Worst thing
Micro managing staff as not enough budget, working with general public
Store manager at Boots, August 2024
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Best thing
Pay is good for students, most of the team are really great people to work with.
Worst thing
Some times felt half trained in certain areas and then blamed when made a mistake if not taught before. Management can also be fussy on talking even if you’re still doing the work and talking about work.
Customer advisor at Boots, August 2024
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Best thing
free eye tests
Worst thing
lack of protection from aggressive customers, late rotas, poor holiday hours, unpaid sick leave, inflexible
Pharmacy dispenser at Boots, August 2024
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Best thing
The discounts
Worst thing
It’s retail, and management can lack forward thinking at times
Customer advisor at Boots, August 2024
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Best thing
Love working and assisting customers
Worst thing
Hate the bitching and finding products stashed in wear house so it comes out on sales 90% and seeing people get items cheaper. Scammers!!
Health care assistant at Boots, July 2024
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Best thing
Amazing colleagues and managers
Great overtime opportunity
Good salary
Flexible shifts and great work environment
I love the company very much and it’s an amazing job.Worst thing
Nothing to complain about that would be within the control of the company or colleagues. Great company to work for.
Customer advisor at Boots, July 2024
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Best thing
the team is great, the training is good once you actually receive it
Worst thing
unrealistic targets, head office, regional managers and even managers in the store don’t understand what’s going on. shop is in a dead town and still expected to meet the same targets as city stores. line manager is a horrible man and a bully
No7 advisor at Boots, June 2024
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Best thing
Friendly staff and managers
Easy and fun tasksWorst thing
No breaks
Self service tillsCustomer advisor at Boots, June 2024
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Best thing
The people at work are the best thing about it
Worst thing
Managers don’t care about you
Nothing is run properly
No one knows what the rules actually areNo7 advisor at Boots, February 2024
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Best thing
You learn about new brands and products
Worst thing
Long opening hours and some rude customers
Assistant manager at Boots, February 2024
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Best thing
The pay, easy enough to swap shifts/take holidays
Worst thing
Lack of flexibility with contract while I’m at university, no HR that is accessible to employees (has to go through a manager)
Customer advisor at Boots, February 2024
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Best thing
Great work environment, good hours and good flexibility
Worst thing
Customers can be mean sometimes
Customer assistant at Boots, January 2024
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Best thing
how some customers can be so lovely! the training is quite interesting, and being able to learn new stuff about skin care and makeup.
Worst thing
the customers can be horrid. very stressful in some periods of the year.
No7 advisor at Boots, January 2024
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Best thing
The team I work with
Worst thing
The telephone never stops
Dispenser at Boots, December 2023
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Best thing
Helping the customers pick out exactly what they need
Worst thing
Managers don’t understand that it can actually be difficult, and don’t help with certain issues
No7 advisor at Boots, December 2023
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Best thing
it’s chill
Worst thing
it’s boring & people are annoying
Customer assistant at Boots, December 2023
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Best thing
The team
Worst thing
Getting shouted at by customers and patients and being stressed
Dispenser at Boots, December 2023
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Best thing
Easy and not stressful
Worst thing
Nothing
Customer advisor at Boots, November 2023
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Best thing
My team, the nice customers, one of my nice managers
Worst thing
Abuse from customers, especially around christmas
Extreme stress on us as lack of money from head office - we had our overtime cutCustomer advisor at Boots, November 2023
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Best thing
My team are the best people ever, genuinely such kind and friendly souls. It helps that I work in a small town, everyone knows each other and everyone is generally quite polite. It feels good to know I am helping people also.
Worst thing
no complaints after a month of working
Employee at Boots, October 2023
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Best thing
Working with a wide team
Worst thing
High pressure, spoken to rudely, not enough progression roles and salary that doesn’t reflect work
Assistant manager at Boots, September 2023
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Best thing
Great colleagues, regular customers, not demanding.
Worst thing
Not varied, on feet for long periods, can be on your own on tills for large periods.
Customer advisor at Boots, September 2023
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Best thing
It’s nice to be able to help people and it’s satisfying to do good sales.
The pay is decent.Worst thing
I work as the only person in the whole boots store on SATURDAYS, besides the 1/2 people working in the shop pharmacy, they are to busy to assist me. The amount to do is unmanageable and customers and constantly frustrated by long queues and the lack of assistance, and all is taken out on me. The shoplifting is insane and make the environment feel very unsafe and incredibly unpleasant. No security guard and the manager of the store is barely around leaving her employed staff rushed of their feet. The shop is dingy, kinda smelly and filthy despite my best efforts to clean it in the little time I’m not dealing with rude customers.
Customer advisor at Boots, September 2023
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Best thing
I love my job
Worst thing
Some people I have to work with and company ethics
Health care assistant at Boots, September 2023
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Best thing
It's less manual labour than working at a supermarket.
Worst thing
Maintenance on utilities is not kept up. The air conditioning broke three years ago, and we regularly have to work in 25*c or higher temps. This is also above the safe storage temperature for some of our products.
Customer assistant at Boots, August 2023
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Best thing
Its fun, and you get to learn so much about people and medication
Worst thing
Occasionally gets blamed by patients if the doctors did not send their prescription
Pharmacy dispenser at Boots, August 2023
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Best thing
Nothing
Worst thing
Everything (EVERYTHING) I want to call in sick every day!!!
Customer advisor at Boots, August 2023
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Best thing
Customer loyalty and selling
Worst thing
Short staff! Not finished job and date checking but customer come first
Customer assistant at Boots, July 2023
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Best thing
I love to help and make a difference to patients
Worst thing
Shoplifting, not being heard
Pharmacy technician at Boots, July 2023
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Best thing
It’s a much simpler job than others I’ve worked at
Worst thing
The lack of in person training I had, unpaid lunches, stress of the job, easily overwhelmed and overloaded during the shift (for those with sensitivities to social interaction). Difficult to change shifts due to lack of staff
Customer advisor at Boots, July 2023
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Best thing
Learning new things and have the opportunity to train to do more
Worst thing
The training takes forever had to restart it because they took too long short staffed and will stick you on the tills for the entire day
Trainee pharmacy advisor at Boots, July 2023