Retail Shop Assistant - Orpington

We are looking for a Retail Shop Assistant to join our Orpington shop team, who is enthusiastic, passionate and driven to ensure every customer and donor has the best possible customer service and experience.

As a Retail Shop Assistant, you will be receiving donations which will need to be prepared and sorted ready for the shop floor with a focus on gift aided donations. You will support the shop’s trading operation and help maximise the potential revenue from shoppers.

This role will require flexible working across the seven day trading week, working 22.5 hours per week over 3 days. Please note some bank holiday working is required as part of this role.

You will have the ability to adapt to a changing workload, using your own initiative and effectively manage your time. The role involves working alongside and assisting in the management and development of a team of dedicated volunteers; you will have the skills to prioritise workload and provide guidance and training.

Previous experience in a customer facing environment and good communication skills are essential. Computer skills are a requirement for this role, particularly knowledge of Microsoft Office.

This role will involve moderate moving and handling. For insurance purposes, the post holder must be aged 18 or over.

For an informal chat, please call Leanne Stearn, Area Retail Manager via email leanne.stearn@demelza.org.uk.

Closing Date - 22/04/2025
Interview Date - 29/04/2025

Demelza greatly values the benefits of a diverse team and embraces diversity, equality, and inclusion in all areas of its work. We are committed to building a diverse and authentic workplace, ensuring that our team reflects the diversity of the children and families we support. We encourage candidates from all backgrounds.

To see how we process your data, please see the Employee Recruitment Privacy Notice attached to this advert.
An enhanced DBS Disclosure check may be taken dependant on role. Demelza is an equal opportunities employer. Registered Charity No 1039651. Demelza is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

The Company

Demelza delivers extraordinary care to extraordinary children who are facing serious or life-limiting conditions, throughout Kent, South East London and East Sussex. We’re here to support them and their families at every step – from first diagnosis and for as long as we’re needed. Demelza believes in care that doesn’t back down. We are Demelza.

The Benefits

Wellbeing events and support

Access to benefits and wellbeing platform through Computershare Employee Assistance

Access to training and development opportunities

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