Customer Delivery Driver
Asda
From £12.21 per hour
Crewe, Cheshire, CW1, United Kingdom
Part time
The Breakroom Take
- Pays all ages fairly
- Recommended by students
- Proper breaks
About Asda
Asda is a supermarket chain in the UK.
Job description from Asda
Customer Delivery Driver
Location
Crewe
Employment Type
Part time
Contract Type
Permanent
Shift Pattern
Work Shift: Afternoons
Hours per Week
20
Pay Rate
£12.21
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
27 April 2025
About the Role
Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you're looking for flexible working to fit around your lifestyle, then look no further! We'll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.
Our Customer Delivery Drivers love their fast paced, varied role where no two days are the same. They thrive on making our customers happy every day by delivering our products right to their front door.
When you're not on the road, you'll make sure your van is clean and fit for the next delivery (don't worry, you don't need to be an expert mechanic - we'll give you all the training you need) and when we are really busy, you'll be asked to help your team, picking and packing online orders.
About You
When you are on the road, you will need to be organised and as you we will expect you to be an excellent ambassador for the Asda brand.
With that in mind, the personal qualities you bring to the role will be every bit as important as your skills and attitude. Friendly and approachable, you'll be the kind of person who'll put our customers first and do whatever it takes to deliver the best home shopping experience it can be.
Asda, that's more like it
Apply today by completing an online application...
Everything you'll love
Alongside a competitive salary, you'll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Job insights from Breakroom
Supermarket van delivery drivers
Supermarket van delivery drivers collect items from a depot or warehouse and deliver them to customers. This will often involve some level of customer service.
What you’ll do as a supermarket van delivery driver:
- Pick up items for delivery from a depot or warehouse
- Load and unload your vehicle including heavy items
- Deliver supermarket shopping to multiple customers a day
- Record mileage and fuel used
- Talk to customers
Is it right for you?
This job may involve:
- Driving
- Walking
- Heavy lifting
- Long hours
- Physical activities
- Wearing a uniform
- Working alone
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What employees say
Pay
-
Good
-
Most people are paid a living wage
Do Asda pay delivery drivers enough to live on?
Most people are paid a living wage.
How we know this
81% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 47 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Needs improving
-
Most people are paid below market rates
Do Asda pay delivery drivers market rates?
Most people are paid less than average for their job.
How we know this
80% of people are paid below average for the type of work they do.Based on data from 55 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Good
-
Everyone is paid the same, whatever their age
Do delivery drivers at Asda get paid the same regardless of age?
Yes, people under the age of 21 get paid the same as those above 21.
See what Asda pays different age groupsHow we know this
The average pay of under 21s is the same as those above 21.Based on data from 59 people who took the Breakroom Quiz between September 2023 and April 2025.
Needs improving
-
Most people don’t get paid breaks
Do delivery drivers at Asda get paid breaks?
No. Most people don’t get paid breaks.
How we know this
93% of people say they don’t get paid breaks.Based on data from 54 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
-
Most people don’t get sick pay
Do Asda pay delivery drivers sick pay?
No. Most people don’t get proper sick pay.
How we know this
88% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 43 people who took the Breakroom Quiz between April 2024 and March 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Good
-
Most people don’t do unpaid extra work
Do delivery drivers at Asda do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
78% of people report that they don’t do extra unpaid work.Based on data from 50 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
-
Needs improving
-
Less than 4 weeks notice of shifts
How much notice do delivery drivers get of their shift pattern at Asda?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 42% of people with changing schedules report getting one week notice or less.
- 27% of people with changing schedules report getting two weeks notice.
- 12% of people with changing schedules report getting three weeks notice.
- 18% of people with changing schedules report getting four weeks notice or more.
Based on data from 33 people who took the Breakroom Quiz between April 2024 and March 2025.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
-
Most people don’t worry about their hours
Do delivery drivers at Asda worry about hours?
Most people don’t worry about getting enough hours.
How we know this
76% of people report they don’t worry about getting enough hours.Based on data from 54 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Good
-
Most people get a choice of shifts
Do delivery drivers at Asda get to choose the shifts they work?
Most people get enough choice over which shifts they work.
How we know this
67% report that their manager gives them enough choice over which shifts they work.Based on data from 51 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
-
Can be hard to change shifts
How easy is it for delivery drivers at Asda to change shifts?
Some people find it hard to change shifts.
How we know this
53% of people report that it’s hard to change shifts if they need to.Based on data from 51 people who took the Breakroom Quiz between July 2023 and March 2025.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Okay
-
Can be hard to book holiday
How easy is it for delivery drivers to book a holiday at Asda?
Some people find it hard to book holiday.
How we know this
38% of people report it’s hard to book holidays.Based on data from 42 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
-
Shifts don’t get changed at short notice
Do Asda managers change delivery drivers shifts at short notice?
Most managers don’t change people’s shifts at short notice.
How we know this
70% of people say their manager doesn’t changes their shifts at the last minute.Based on data from 44 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Good
-
Most people find it easy to take sick leave
How easy is it for delivery drivers to take sick leave at Asda?
Most people find it easy to take sick leave.
How we know this
76% of people report that it’s easy to take time off if they are sick.Based on data from 42 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Okay
-
Only some parents say it’s good
Is working as delivery drivers at Asda good if you have caring responsibilities?
Only some parents and carer say this is a good place to work.
How we know this
43% of people who care for a child or other relative report this isn’t a good place to work.Based on data from 14 people who took the Breakroom Quiz between August 2023 and March 2025.
Why this matters
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
Workplace
-
Good
-
Most people feel treated with respect
Do delivery drivers at Asda feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
74% of people say they’re treated with respect by their managers.Based on data from 47 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Okay
-
Only some people get proper breaks
Do delivery drivers at Asda get proper breaks?
Some people don’t get proper breaks.
How we know this
55% of people report that they don’t get to take proper breaks.Based on data from 49 people who took the Breakroom Quiz between April 2024 and March 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Okay
-
Some people are stressed
Is it stressful for delivery drivers to work at Asda?
Some people feel stressed here.
How we know this
41% of people say they often feel stressed at work.Based on data from 54 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
-
Most people enjoy their job
Do delivery drivers at Asda enjoy their jobs?
Most people enjoy their job.
How we know this
73% of people report they enjoy their job.Based on data from 45 people who took the Breakroom Quiz between April 2024 and April 2025.
Okay
-
Only some people recommend their team
Do delivery drivers at Asda recommend working with their team?
Only some people recommend working with their team.
How we know this
45% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 55 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
-
Only some people get enough training
Do delivery drivers get enough training when they start at Asda?
Some people didn’t get enough training when they started.
How we know this
35% of people report they didn’t get enough training when they started working here.Based on data from 49 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Needs improving
-
Most people don’t get support to progress
Are delivery drivers given support to progress at Asda?
Most people aren’t given support to progress here.
How we know this
In the last year, 72% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 43 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
-
Head office doesn’t understand what’s happening
Do delivery drivers think Asda head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
85% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 40 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Needs improving
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Most people don’t feel well informed by head office
Do delivery drivers feel well informed about how Asda is doing?
Most people don’t feel well informed about how the company is doing.
How we know this
81% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 47 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Asda employees say about their job
-
Best thing
Stocking shelves and rotating stock.
Worst thing
Cleaning, doing waste management.
Shelf stacker at Asda, February 2025
-
Best thing
Close to home
Worst thing
Overworked understaffed
Team leader at Asda, February 2025
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