Posted 22 days ago

Direct apply

Carer

Home Instead
Pay From £13.00 per hour
Location Hamilton, South Lanarkshire, ML3, United Kingdom
Contract time Full time, part time

The Breakroom Take

5.3

Rated 5.3 out of 10, based on 394 employees who took the Breakroom Quiz

See all job reviews

  • People enjoy this job
  • Pays all ages fairly
  • Recommended by parents
  • Respectful managers
  • Proper training

About Home Instead

Home Instead is a care franchise. They offer home care for older people.

Job description from Home Instead

Company Description

Home Instead is the world's leading provider of Private Care and Companionship services for older people. Our local service, based in Lanarkshire, provides award winning training and market leading support & development for each of our Care Professionals. Each visit is scheduled for a minimum of one hour to ensure you have time to build great relationship and meet outcomes for your clients. We even build in travel time to allow you to get to each client without the stress of time constraints! We are immensely proud of the quality of care we provide.

Job Description

We're looking for kind-hearted people to join us as Care Professionals at Home Instead in Hamilton and surrounding areas.

To join us as a Care Professional, you don't need any previous experience. It may be that you have cared for a vulnerable loved one, or that you are a charitable person that is always looking to help others. That kind of experience gives you the rare skills we are seeking at Home Instead - compassion, understanding and patience. Our service is not merely task driven but focused on wellbeing and meeting our client's individual needs

Day to day, you will visit clients in their own home and support them with community activities. This may include attending clubs, lunches, appointments and perhaps doing some shopping. You may help our clients with their personal care including washing and dressing, preparing a hot home cooked meal, and managing medication. You may also assist with light household tasks. But that's not why our client's eyes will light up when you arrive. That'll be because of what you bring to their lives; human connection, reassurance, wellbeing and hopefully some fun!

So, if you tick these boxes and are looking for a life changing job that's makes a positive on peoples lives, you've got everything you need to start training as a Professional Care Worker with us.

The Care pro we are looking for will ideally be available to work back shift hours and be able to commit to every second weekend.

Why Home Instead?

We truly value you and the work you do! Carers are at the core of Home Instead's vision of empowering people to live longer and healthier lives at home. Our Care staff are our greatest asset.

At Home Instead, care is not just a job - it's a career. We commit to helping you progress and truly make a difference by upskilling you through a blended learning approach including workshops and eLearning. You will also have an opportunity to gain your SVQ qualification which will help you to support our clients confidently and competently.

We support you and your wellbeing, and as a valued employee, you'll have access to Home Instead benefits page - our new employee benefits platform which offers shopping discounts and cashback from over 800 retailers, as well as access to our employee assistance program to support you with your mental and physical health.

We make it easy for you to care for your clients - bringing care into the 21st Century by using technology that reduces administrative tasks, improves outcomes and enables you to focus on what matters most - looking after the people we care for.

A few important details
  • We have work in Hamilton and surrounding areas
  • Paid Training
  • Guaranteed 30 hour contract
  • Mileage is paid at 30p per mile.
  • Great opportunity to earn extra income through overtime and our Carer referral scheme - up to £500 per referral!
  • Care experience is NOT necessary but is beneficial, but you must be aged at least 18
  • Must be a driver and have access to own car

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

In Scotland, all care staff are required to register with the Scottish Social Service Council (SSSC) and ensure they maintain their annual registration. You must also work towards achieving your SVQ Level 2 qualification. Home Instead will support you with your qualification

Job Types: Bank, Permanent

Salary: £13.00 per hour

Job Type: Permanent

Pay: £13.00 per hour

Expected hours: 30 per week

Benefits:

  • Company pension
  • Employee discount
  • Health & wellbeing programme
  • Referral programme
  • Store discount


Schedule:

  • Day shift
  • Monday to Friday
  • Overtime
  • Weekend availability


Application question(s):

  • Can you provide 2 UK based work references?


Licence/Certification:

  • Do you have a Valid UK drivers Licence? (required)
  • Do you have access to your own car (required)


Qualifications

Full UK Driving License .

Access to your own Vehicle .

Provide 2 UK based professional references.

Additional Information

Job insights from Breakroom

Care workers and assistants

Care workers and assistants help support people in their daily lives to live as independently as possible

What you’ll do as a care worker/assistant:

  • Help with social or physical activities
  • Household tasks, like cleaning and washing
  • Support by preparing food, and providing help with eating and other tasks like bathing and getting dressed
  • Check and monitor health and help with medication

Is it right for you?

This job may involve:

  • Standing
  • Heavy lifting
  • Helping with personal care
  • Physical activity
  • Emotionally demanding duties
  • Wearing a uniform
  • Night work
  • Long hours
  • Anti-social hours
  • Cleaning
  • Working alone

Map

Hamilton, South Lanarkshire, ML3, United Kingdom

A map of the rough location for this vacancy

What employees say

Pay

    Good
  • Most people are paid a living wage

    Do Home Instead pay caregivers enough to live on?

    Most people are paid a living wage.

    How we know this

    90% of people say they are paid at or above the Real Living Wage for where they live.

    Based on data from 41 people who took the Breakroom Quiz between May 2024 and April 2025.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.60 per hour, and £13.85 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Good
  • Most people are paid market rates

    Do Home Instead pay caregivers market rates?

    Most people are paid above average for their job.

    How we know this

    95% of people are paid above average for the type of work they do.

    Based on data from 43 people who took the Breakroom Quiz between May 2024 and April 2025.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Good
  • Everyone is paid the same, whatever their age

    Do caregivers at Home Instead get paid the same regardless of age?

    Yes, people under the age of 21 get paid the same as those above 21.

    See what Home Instead pays different age groups

    How we know this

    The average pay of under 21s is the same as those above 21.

    Based on data from 50 people who took the Breakroom Quiz between April 2023 and April 2025.

  • Needs improving
  • Most people don’t get paid breaks

    Do caregivers at Home Instead get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    94% of people say they don’t get paid breaks.

    Based on data from 32 people who took the Breakroom Quiz between May 2024 and April 2025.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do Home Instead pay caregivers sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    100% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 40 people who took the Breakroom Quiz between May 2024 and April 2025.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Needs improving
  • Most people do unpaid extra work

    Do caregivers at Home Instead do extra work that they don't get paid for?

    Yes. Lots of people do unpaid extra work.

    How we know this

    79% of people report that they do extra work that they don’t get paid for.

    Based on data from 43 people who took the Breakroom Quiz between April 2024 and April 2025.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Needs improving
  • Less than 4 weeks notice of shifts

    How much notice do caregivers get of their shift pattern at Home Instead?

    Most people don’t get 4 weeks notice of when they’re working.

    How we know this

    • 78% of people with changing schedules report getting one week notice or less.
    • 17% of people with changing schedules report getting two weeks notice.
    • 2% of people with changing schedules report getting three weeks notice.
    • 2% of people with changing schedules report getting four weeks notice or more.

    Based on data from 41 people who took the Breakroom Quiz between May 2024 and April 2025.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Okay
  • Some people worry about their hours

    Do caregivers at Home Instead worry about hours?

    Some people worry about getting enough hours.

    How we know this

    56% of people report they worry about getting enough hours.

    Based on data from 43 people who took the Breakroom Quiz between May 2024 and April 2025.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Good
  • Most people get a choice of shifts

    Do caregivers at Home Instead get to choose the shifts they work?

    Most people get enough choice over which shifts they work.

    How we know this

    76% report that their manager gives them enough choice over which shifts they work.

    Based on data from 41 people who took the Breakroom Quiz between May 2024 and April 2025.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to change shifts

    How easy is it for caregivers at Home Instead to change shifts?

    Some people find it hard to change shifts.

    How we know this

    65% of people report that it’s hard to change shifts if they need to.

    Based on data from 55 people who took the Breakroom Quiz between April 2023 and April 2025.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Okay
  • Can be hard to book holiday

    How easy is it for caregivers to book a holiday at Home Instead?

    Some people find it hard to book holiday.

    How we know this

    34% of people report it’s hard to book holidays.

    Based on data from 41 people who took the Breakroom Quiz between April 2024 and April 2025.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Needs improving
  • Shifts get changed at short notice

    Do Home Instead managers change caregivers shifts at short notice?

    Most managers change people’s shifts at short notice.

    How we know this

    88% of people say their manager changes their shifts at the last minute.

    Based on data from 40 people who took the Breakroom Quiz between May 2024 and April 2025.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it for caregivers to take sick leave at Home Instead?

    Some people find it hard to take sick leave.

    How we know this

    45% of people report that it’s hard to take time off if they are sick.

    Based on data from 38 people who took the Breakroom Quiz between May 2024 and April 2025.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

  • Needs improving
  • People work a lot more hours than their contract

    Do caregivers work the same number they are contracted for at Home Instead?

    Most people work a lot more hours than their contact..

    How we know this

    81% of people report working 8 hours or more than their contract.

    Based on data from 43 people who took the Breakroom Quiz between May 2024 and April 2025.

    Why this matters

    At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.

    It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.

    This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.

  • Good
  • Most parents say it’s good

    Is working as caregivers at Home Instead good if you have caring responsibilities?

    Most parents and carers say this is a good place to work.

    How we know this

    83% of people who care for a child or other relative report this is a good place to work.

    Based on data from 29 people who took the Breakroom Quiz between May 2023 and March 2025.

    Why this matters

    Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.

Workplace

    Good
  • Most people feel treated with respect

    Do caregivers at Home Instead feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    78% of people say they’re treated with respect by their managers.

    Based on data from 37 people who took the Breakroom Quiz between May 2024 and April 2025.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Needs improving
  • Most people don’t get proper breaks

    Do caregivers at Home Instead get proper breaks?

    Most people don’t get proper breaks.

    How we know this

    81% of people report that they don’t get to take proper breaks.

    Based on data from 32 people who took the Breakroom Quiz between May 2024 and April 2025.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Okay
  • Some people are stressed

    Is it stressful for caregivers to work at Home Instead?

    Some people feel stressed here.

    How we know this

    55% of people say they often feel stressed at work.

    Based on data from 38 people who took the Breakroom Quiz between May 2024 and April 2025.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Good
  • Most people enjoy their job

    Do caregivers at Home Instead enjoy their jobs?

    Most people enjoy their job.

    How we know this

    89% of people report they enjoy their job.

    Based on data from 37 people who took the Breakroom Quiz between May 2024 and April 2025.

  • Okay
  • Only some people recommend their team

    Do caregivers at Home Instead recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    42% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 43 people who took the Breakroom Quiz between May 2024 and April 2025.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Good
  • Most people get enough training

    Do caregivers get enough training when they start at Home Instead?

    Most people got enough training when they started.

    How we know this

    88% of people report they got enough training when they started working here.

    Based on data from 42 people who took the Breakroom Quiz between May 2024 and April 2025.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are caregivers given support to progress at Home Instead?

    Only some people are given support to progress here.

    How we know this

    In the last year, 47% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 30 people who took the Breakroom Quiz between May 2024 and April 2025.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Okay
  • Head office only partly understands what’s happening

    Do caregivers think Home Instead head office understands what's happening where they work?

    Some people think head office doesn’t understand what’s happening where they work.

    How we know this

    64% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 36 people who took the Breakroom Quiz between May 2024 and April 2025.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do caregivers feel well informed about how Home Instead is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    61% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 36 people who took the Breakroom Quiz between May 2024 and April 2025.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at Home Instead

What Home Instead employees say about their job

  • Best thing

    Looking after people

    Worst thing

    The stress of not enough hours to cover my bills

    1.7

    Senior carer at Home Instead, December 2024

  • Best thing

    Met new people's, helping to improve the life of the ones in need

    Worst thing

    Not have enaf hours ,the rules e pay rates not clear ,everyone is diferent,

    5.5

    Senior carer at Home Instead, December 2023

See more reviews
  • Best thing

    You can basically choose the hours and days that you want to work.

    Worst thing

    The pay is low

    6.4

    Care professional at Home Instead, May 2023

  • Best thing

    People you care for.

    Worst thing

    Only be paid for the hr of the job and not in between

    4.6

    Carer at Home Instead, May 2023

  • Best thing

    The relationships with the clients

    Worst thing

    Working by myself with certain clients and the breaks being too long

    5.5

    Carer at Home Instead, April 2023

  • Best thing

    Lovely clients
    On call available if needed throughout shift

    Worst thing

    Arranging time off, have to give 4 weeks notice even if you only want one day off.
    Sometimes gaps in between visits mean that you’re having to wait around and these are not paid.

    5.0

    Caregiver at Home Instead, March 2022

  • Best thing

    I love helping people

    Worst thing

    Sometimes they change your clients but it can't be helped when someone phones in sick.

    6.4

    Caregiver at Home Instead, October 2021

  • Best thing

    The range if clients that I have. They all have a different story to tell

    Worst thing

    Sometimes when you have to cover for another carer there’s no information on the days client. If they have any specific problems that need to be covered in the shifts. Things like that.

    4.6

    Carer at Home Instead, July 2021

  • Best thing

    The people I care for

    Worst thing

    Management dont communicate with each other
    Or don't care enough

    4.1

    Support worker at Home Instead, April 2021

  • Best thing

    The office staff are always approachable, contactable and offer advice if there is a query.

    Worst thing

    Not being paid for travelling between calls, intervals too long between calls, being persecuted to work extra shifts, having to work weekends, office staff not looking at my availability and not adhering to working time regulations. Regularly working over 6 hours without a break when taking travelling into account.

    5.0

    Care giver at Home Instead, December 2020

  • More reviews from Home Instead employees

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