Home Instead
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DismissHome Instead is a care franchise. They offer home care for older people.
homeinstead.co.ukHome Instead job reviews
Showing 89 reviews
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Best thing
Love my job and my clients
Care giver at Home Instead, January 2025
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Best thing
Looking after people
Worst thing
The stress of not enough hours to cover my bills
Senior carer at Home Instead, December 2024
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Best thing
Knowing I've done a good job
Worst thing
Management, short staff ,chaotic
Employee at Home Instead, October 2024
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Best thing
seeing new people everyday
Worst thing
how tiring it is
Carer at Home Instead, March 2024
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Best thing
Helping other people
Worst thing
The clients can be really hurtful
Working at 7am having 7-8 hours doing nothing then a client at 9pm…Care professional at Home Instead, February 2024
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Best thing
Met new people's, helping to improve the life of the ones in need
Worst thing
Not have enaf hours ,the rules e pay rates not clear ,everyone is diferent,
Senior carer at Home Instead, December 2023
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Best thing
Making a difference
Worst thing
Pay and unsociable hours
Caregiver at Home Instead, August 2023
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Best thing
You can basically choose the hours and days that you want to work.
Worst thing
The pay is low
Care professional at Home Instead, May 2023
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Best thing
People you care for.
Worst thing
Only be paid for the hr of the job and not in between
Carer at Home Instead, May 2023
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Best thing
Flexible hours
Worst thing
Short notice changes in rota and not allowed enough time to travel between clients
Home carer at Home Instead, April 2023
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Best thing
The relationships with the clients
Worst thing
Working by myself with certain clients and the breaks being too long
Carer at Home Instead, April 2023
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Best thing
Meeting and caring for clients
Worst thing
Late visit
Team leader at Home Instead, February 2023
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Best thing
I love what I do. Seeing the smile on my clients face every day
Worst thing
When my clients pass away
Carer at Home Instead, January 2023
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Best thing
Seeing the same clients most days, having enough time to do what is required but also to chat
Worst thing
Not getting paid enough for fuel or time spent travelling between clients, I could have 4 clients each for 1 hour, by the time I get back home I've sometimes been out for 5 or 6 hours but only get paid for 4 hours.
Care professional at Home Instead, November 2022
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Best thing
Meeting clients and changing their lives
Worst thing
Family
Team leader at Home Instead, November 2022
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Best thing
The clients we work with mostly, knowing that our help means so much to some clients, even if just there for companionship it can be the highlight of their day
Worst thing
Some clients can be challenging.
Days can be long with very little breaks.
Working by yourself a lotCarer at Home Instead, August 2022
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Best thing
Looking after the house and cooking
Worst thing
Not going home on time
Housekeeper at Home Instead, July 2022
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Best thing
the time i get to spend with lovely clients knowing that im helping them to stay in their own homes
Worst thing
the worry about not getting enough hours
Carer at Home Instead, May 2022
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Best thing
Making a difference to someone
Worst thing
Lone working
Care assistant at Home Instead, April 2022
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Worst thing
Lack of communication from Scheduler
Care professional at Home Instead, April 2022
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Best thing
Caring for the elderly
Worst thing
Traveling across town
Caregiver at Home Instead, March 2022
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Best thing
I took a leap of faith, to change from outside manual labour, although the jobs not for everyone if you have a caring nurturing nature the job is so rewarding
Home carer at Home Instead, March 2022
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Best thing
Get to meet different clients
Worst thing
Working till 11pm.back in at 8am
Care assistant at Home Instead, March 2022
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Best thing
The clients and the people I work with
Caregiver at Home Instead, March 2022
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Best thing
Bringing a smile to people's faces everyday.
Care worker at Home Instead, March 2022
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Best thing
One hour minimum calls and paid properly! Support from office staff whenever needed and lovely clients to work with.
Worst thing
Can be stressful - we are looking after people. Awful when you lose a client but grateful to have made a difference.
Carer at Home Instead, March 2022
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Best thing
Bringing a smile to my clients
Worst thing
Rota changes at short notice
Not enough hrs
No paid travel timeCaregiver at Home Instead, March 2022
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Best thing
Lovely clients
On call available if needed throughout shiftWorst thing
Arranging time off, have to give 4 weeks notice even if you only want one day off.
Sometimes gaps in between visits mean that you’re having to wait around and these are not paid.Caregiver at Home Instead, March 2022
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Best thing
Satisfaction I give after good work well done
Worst thing
Sometimes I feel helpless
Care assistant at Home Instead, February 2022
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Best thing
The people you meet
Worst thing
Understaffed
Home carer at Home Instead, February 2022
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Best thing
The clients snd helping them
Worst thing
Late nights but that's part of the job.
Care assistant at Home Instead, February 2022
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Best thing
Travelling around, meeting people, helping people
Worst thing
Incompetent disrespectful manager
Caregiver at Home Instead, January 2022
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Best thing
Taking care residents
Worst thing
Content Training
Care assistant at Home Instead, December 2021
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Best thing
Caring for people
Worst thing
Pay and travelling a lot
Carer at Home Instead, October 2021
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Best thing
Meeting my clients
Worst thing
No getting breaks
Carer at Home Instead, October 2021
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Best thing
I love helping people
Worst thing
Sometimes they change your clients but it can't be helped when someone phones in sick.
Caregiver at Home Instead, October 2021
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Best thing
Making a difference
Worst thing
Pay and long hours
Carer at Home Instead, September 2021
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Best thing
Fulfilment of helping people
Worst thing
Unbalance between client needs and staff availability
Employee at Home Instead, September 2021
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Best thing
Giving time to clients
Worst thing
Length of travel time
Caregiver at Home Instead, September 2021
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Best thing
Meeting new clients
Worst thing
Not getting breaks
Caregiver at Home Instead, August 2021
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Best thing
The clients
Worst thing
Unsure of hours
Caregiver at Home Instead, August 2021
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Best thing
The clients
Worst thing
Management and team
Senior carer at Home Instead, August 2021
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Best thing
The clients are lovely and you get plenty of time with them
Worst thing
0 hour contract and unsociable hours
Carer at Home Instead, August 2021
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Worst thing
The gaps on between jobs and the long hours
Carer at Home Instead, July 2021
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Best thing
Meeting new people
Worst thing
Nasty clients
Caregiver at Home Instead, July 2021
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Best thing
The range if clients that I have. They all have a different story to tell
Worst thing
Sometimes when you have to cover for another carer there’s no information on the days client. If they have any specific problems that need to be covered in the shifts. Things like that.
Carer at Home Instead, July 2021
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Best thing
Clients
Worst thing
Not knowing hour many hours ill be doing
Carer at Home Instead, July 2021
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Best thing
The clients you meet and flexibility
Worst thing
When a client goes into a home or passes away..also lack of hours
Caregiver at Home Instead, July 2021
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Best thing
The team I work with. Making a difference
Worst thing
Stressful deadlines. Client deaths. Keeping staff happy
Operations manager at Home Instead, July 2021
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Best thing
Love live-in care as it gives quality time to client
Worst thing
Lack of team spirit
Caregiver at Home Instead, July 2021