BMW Sales Apprentice
Sytner
No pay info
Berkshire
Full time, apprenticeship, permanent
The Breakroom Take
- Recommended by parents
- Respectful managers
- Proper training
- Proper breaks
About Sytner
Sytner is a car dealership company. They buy and sell cars.
Job description from Sytner
An amazing opportunity has arisen for a BMW Sales Apprentice to join our team at BMW Sunningdale. Are you ready to kick start an exciting and challenging career with us?
About the role
This is a unique programme to Sytner, delivered by the BMW Group Training Academy. As a Sytner BMW Sales Apprentice, you will be the first point of contact for customers by initiating conversation and building rapport to excite them about the brand.
During the first 12 months of this comprehensive training programme, you will be the dedicated BMW Sales Apprentice widely known as a BMW Genius. You will have the opportunity to learn and experience everything there is to know about the BMW product range and technology without the requirement to sell. Your role will be customer-focused, creating inspiration and excitement, offering exceptional customer service and personalised care. You will become a certified BMW Sales Executive with an exceedingly bright future!
You will use your product knowledge and customer experience to promote the benefits and unique selling points of BMW, accessories and vehicle ownership.
This is a full-time role with weekend working on a rota to ensure we provide our customers with the highest possible levels of service.
About you
Ideally, you will have previous experience working in retail and be able to maintain exceptional customer care in a competitive environment.
A passion for delivering excellent customer service is a key attribute of the position, along with a determination to expand your knowledge and inspire others; you will demonstrate enthusiasm and self-motivation to excel in customer service.
This role is a fantastic opportunity for those who enjoy meeting people and working for a prestige brand in a highly successful and motivated team. It provides a crucial stepping stone for progression into our Sales or Service operation and gives you the option to develop in the specialism which excites you the most
Job insights from Breakroom
Retail and sales assistants:
Sales assistants help customers and sell goods and services
What you’ll do as a retail and sales assistant:
- Serve and advise customers
- Take delivery of goods and stock
- Arrange and display goods
- Check for damaged or missing items
- Handle customer payments, returns and refunds
- Keep the store clean and tidy
Is it right for you?
This job may involve:
- Dealing with customers
- Standing
- Wearing a uniform
- Heavy lifting
- Cleaning
- Physical activities
What employees say
Pay
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Good
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Most people are paid a living wage
Do Sytner pay a living wage?
Most people are paid a living wage.
How we know this
67% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 52 people who took the Breakroom Quiz between March 2024 and March 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Okay
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Only some people are paid market rates
Do Sytner pay market rates?
Only some people are paid above average for their job.
How we know this
39% of people are paid below average for the type of work they do.Based on data from 49 people who took the Breakroom Quiz between March 2024 and March 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
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Most people don’t get paid breaks
Do workers at Sytner get paid breaks?
No. Most people don’t get paid breaks.
How we know this
96% of people say they don’t get paid breaks.Based on data from 48 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
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Most people don’t get sick pay
Do Sytner pay sick pay?
No. Most people don’t get proper sick pay.
How we know this
88% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 42 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
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Some people do unpaid extra work
Do workers at Sytner do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
38% of people report that they do extra work that they don’t get paid for.Based on data from 29 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Good
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Most people don’t worry about their hours
Do workers at Sytner worry about hours?
Most people don’t worry about getting enough hours.
How we know this
96% of people report they don’t worry about getting enough hours.Based on data from 25 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
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Only some people get a choice of shifts
Do Sytner workers get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
67% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 30 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for Sytner workers to change shifts?
Some people find it hard to change shifts.
How we know this
47% of people report that it’s hard to change shifts if they need to.Based on data from 19 people who took the Breakroom Quiz between May 2023 and February 2025.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
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Easy to book holiday
How easy is it to book a holiday at Sytner?
Most people find it easy to book holiday.
How we know this
85% of people report it’s easy to book holidays.Based on data from 52 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
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Shifts don’t get changed at short notice
Do Sytner managers change shifts at short notice?
Most managers don’t change people’s shifts at short notice.
How we know this
93% of people say their manager doesn’t changes their shifts at the last minute.Based on data from 30 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Some people find it hard to take sick leave
How easy is it to take sick leave at Sytner?
Some people find it hard to take sick leave.
How we know this
35% of people report that it’s hard to take time off if they are sick.Based on data from 46 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Good
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Most parents say it’s good
Is working at Sytner good if you’re a parent or carer?
Most parents and carers say this is a good place to work.
How we know this
73% of people who care for a child or other relative report this is a good place to work.Based on data from 26 people who took the Breakroom Quiz between February 2023 and February 2025.
Why this matters
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
Workplace
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Good
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Most people feel treated with respect
Do people at Sytner feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
71% of people say they’re treated with respect by their managers.Based on data from 51 people who took the Breakroom Quiz between March 2024 and March 2025.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Good
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Most people get proper breaks
Do people at Sytner get proper breaks?
Most people get proper breaks.
How we know this
67% of people report that they get to take proper breaks.Based on data from 51 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful to work at Sytner?
Most people feel stressed here.
How we know this
73% of people say they often feel stressed at work.Based on data from 49 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do people at Sytner enjoy their jobs?
Only some people enjoy their job.
How we know this
37% of people report they don’t enjoy their job.Based on data from 46 people who took the Breakroom Quiz between April 2024 and April 2025.
Okay
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Only some people recommend their team
Do people at Sytner recommend working with their team?
Only some people recommend working with their team.
How we know this
50% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 54 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
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Most people get enough training
Do people get enough training when they start at Sytner?
Most people got enough training when they started.
How we know this
67% of people report they got enough training when they started working here.Based on data from 52 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are people given support to progress at Sytner?
Only some people are given support to progress here.
How we know this
In the last year, 40% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 48 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think Sytner head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
85% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 48 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do workers feel well informed about how Sytner is doing?
Only some people feel well informed about how the company is doing.
How we know this
35% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 48 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Sytner employees say about their job
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Best thing
Some people there
Worst thing
In office every day
Work till 6
Constant workContact centre advisor at Sytner, March 2025
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Best thing
Half the staff are decent to work with.
Worst thing
Communication is poor between departments.
Vehicle technician at Sytner, January 2025
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About this pay
CloseNational Minimum Wage rates for apprentices
Rates change on 1 April every year
|
Current rate |
£7.55 per hour |
|---|
For more information, visit www.gov.uk/national-minimum-wage-rates
Why is there no pay info?
Sometimes employers don’t give us pay information for their jobs.
Where we can, we show an estimate for their pay.
However, sometimes even that isn’t possible.