General Manager

Days in lie for working public holiday double pay on holidays

Work Christmas Day no arguments if you are salaried, people get angry at you if you call in sick, too much pressure to over or outperform, no support from upper management even if you constantly ask team are horrible

The customer

The lack of budget for labour

Close to home
Good pay
Good staff
Lovely restaurant

No fresh food don’t get paid for the full work

Interactions with my team and customers

Working almost every evening

The team is very fun to work with and they make the job a lot more enjoyable, discounts on food during shift are also very good as I'm not having to bring food into work.

Late hours can make my sleep schedule difficult especially if I have to be up early for university.

The tips tbh. My colleagues are also really nice and we have quite a supportive team environment.

We are definitely expected to do too much on the rate of pay we're given.
Restaurant environment can be particularly stressful.
It's difficult to plan ahead for things with the last minute rota.

The team I work with daily are brilliant - fun, helpful and a good bunch of people. Some of the managers are great too and always help and get stuck in. Discount is great especially as a student!

The management are difficult about silly things. For example I’m a full time student doing 5days a week/35 hours and then then expect me to work every Saturday and Sunday on top of that meaning I wouldn’t get a day off for weeks. I’ve made it clean my studies come first but that means nothing to them. I have never worked with anyone as lazy, poorly mannered or unhelpful as one of my managers is but the manager above her is worse. In a review session about my work ethic I was never told a single positive, only negatives and after discussing this with my team they were disappointed and ashamed as they all feel I’m a brilliant team member who takes on the tasks others don’t want and cracks on with work. In general- management hugely lets the side down, we don’t get paid enough to get treated so badly by them and frankly the turn over of staff js so high mainly due to management not being flexible when there is definitely the ability to be. I’ve been there 6 months and I’ve seen multiple staff come and go in that short space of time.

I am lucky enough to work with amazing people who are really understanding

Part time workers are often taken advantage of. I am contracted at 16 hours minimum but tend to do at least 23 hours a week. Occasionally reaching over 30 hours as of recent.