Support workers (6pm-9.30pm) £11.25ph
Home Instead
£11.25 per hour
Watford, London
The Breakroom Take
- People enjoy this job
- Pays all ages fairly
- Recommended by parents
- Respectful managers
- Proper training
About Home Instead
Home Instead is a care franchise. They offer home care for older people.
Job description from Home Instead
- Are you looking to make a career change?
- Are you looking for a new role that makes a difference to people's lives?
If so, a career with Home Instead may be the perfect opportunity for you. We are currently recruiting for two Support Workers who can work between 6.00pm to 9.30pm plus alternate weekends.
Job Description
Your role as a Support Worker may include:
- Provide support and care for our clients within their own homes, helping them remain active and as independent as possible.
- Assist with or provide general household tasks, such as preparing meals, help with shopping and errands.
- Support and assist with personal care, such as medication, bathing, and dressing.
Qualifications
No experience needed! We value a warm heart and a caring nature above previous experience, providing training and support to help you reach your full potential.
- A caring, reliable, and friendly personality
- Excellent communication and interpersonal skills
- Willingness to learn
- Desire to maintain a high standard of care
- Current UK driving Licence and access to a vehicle desirable
Additional Information
Benefits
- Award winning training, with opportunities to achieve City & Guilds assured qualifications in Dementia and End of Life Care, NVQs and more. With no two clients the same, care visits provide the experience you need to need to advance your career or training.
- A friendly and reputable company with a large community outreach, with opportunities to get involved in local events and fund raising for our Home Instead charities.
- Competitive pay, with a variety of hours/ contracts to fit around your lifestyle and commitments.
- Access to discounts for big brand stores, utility providers and more!
- Complementary wellness program, with access to healthcare and counselling, financial well-being resources and programs for meditation, stress management and sleep.
Job insights from Breakroom
Support workers
Support workers help vulnerable people to live independently
What you’ll do as a support worker:
- Check the needs and progress of the individuals you are supporting
- Help with daily tasks like budgeting, shopping and claiming benefits
- Provide physical care and support including, bathing, dressing, cooking and feeding
- Check and monitor health and help with medication
Is it right for you?
This job may involve:
- Standing
- Heavy lifting
- Helping with personal care
- Physical activity
- Emotionally demanding duties
- Wearing a uniform
- Night work
- Long hours
- Anti-social hours
- Cleaning
- Working alone
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What employees say
Pay
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Good
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Most people are paid a living wage
Do Home Instead pay a living wage?
Most people are paid a living wage.
How we know this
84% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 64 people who took the Breakroom Quiz between May 2024 and April 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Good
-
Most people are paid market rates
Do Home Instead pay market rates?
Most people are paid above average for their job.
How we know this
80% of people are paid above average for the type of work they do.Based on data from 64 people who took the Breakroom Quiz between May 2024 and April 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Good
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Everyone is paid the same, whatever their age
Do Home Instead pay the same regardless of age?
Yes, people under the age of 21 get paid the same as those above 21.
See what Home Instead pays different age groupsHow we know this
The average pay of under 21s is the same as those above 21.Based on data from 78 people who took the Breakroom Quiz between April 2023 and April 2025.
Needs improving
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Most people don’t get paid breaks
Do workers at Home Instead get paid breaks?
No. Most people don’t get paid breaks.
How we know this
93% of people say they don’t get paid breaks.Based on data from 55 people who took the Breakroom Quiz between May 2024 and April 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
-
Most people don’t get sick pay
Do Home Instead pay sick pay?
No. Most people don’t get proper sick pay.
How we know this
94% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 66 people who took the Breakroom Quiz between May 2024 and April 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Needs improving
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Most people do unpaid extra work
Do workers at Home Instead do extra work that they don't get paid for?
Yes. Lots of people do unpaid extra work.
How we know this
76% of people report that they do extra work that they don’t get paid for.Based on data from 58 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
-
Needs improving
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Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at Home Instead?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 75% of people with changing schedules report getting one week notice or less.
- 19% of people with changing schedules report getting two weeks notice.
- 2% of people with changing schedules report getting three weeks notice.
- 4% of people with changing schedules report getting four weeks notice or more.
Based on data from 52 people who took the Breakroom Quiz between May 2024 and April 2025.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Okay
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Some people worry about their hours
Do workers at Home Instead worry about hours?
Some people worry about getting enough hours.
How we know this
57% of people report they worry about getting enough hours.Based on data from 56 people who took the Breakroom Quiz between May 2024 and April 2025.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Good
-
Most people get a choice of shifts
Do Home Instead workers get to choose the shifts they work?
Most people get enough choice over which shifts they work.
How we know this
70% report that their manager gives them enough choice over which shifts they work.Based on data from 50 people who took the Breakroom Quiz between May 2024 and April 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for Home Instead workers to change shifts?
Some people find it hard to change shifts.
How we know this
56% of people report that it’s hard to change shifts if they need to.Based on data from 36 people who took the Breakroom Quiz between June 2024 and April 2025.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
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Easy to book holiday
How easy is it to book a holiday at Home Instead?
Most people find it easy to book holiday.
How we know this
70% of people report it’s easy to book holidays.Based on data from 63 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Needs improving
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Shifts get changed at short notice
Do Home Instead managers change shifts at short notice?
Most managers change people’s shifts at short notice.
How we know this
83% of people say their manager changes their shifts at the last minute.Based on data from 54 people who took the Breakroom Quiz between May 2024 and April 2025.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
-
Some people find it hard to take sick leave
How easy is it to take sick leave at Home Instead?
Some people find it hard to take sick leave.
How we know this
44% of people report that it’s hard to take time off if they are sick.Based on data from 63 people who took the Breakroom Quiz between May 2024 and April 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Needs improving
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People work a lot more hours than their contract
Do people work the same number they are contracted for at Home Instead?
Most people work a lot more hours than their contact..
How we know this
72% of people report working 8 hours or more than their contract.Based on data from 53 people who took the Breakroom Quiz between May 2024 and April 2025.
Why this matters
At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.
It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.
This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.
Good
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Most parents say it’s good
Is working at Home Instead good if you’re a parent or carer?
Most parents and carers say this is a good place to work.
How we know this
76% of people who care for a child or other relative report this is a good place to work.Based on data from 50 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
Workplace
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Good
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Most people feel treated with respect
Do people at Home Instead feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
74% of people say they’re treated with respect by their managers.Based on data from 62 people who took the Breakroom Quiz between May 2024 and April 2025.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Needs improving
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Most people don’t get proper breaks
Do people at Home Instead get proper breaks?
Most people don’t get proper breaks.
How we know this
74% of people report that they don’t get to take proper breaks.Based on data from 54 people who took the Breakroom Quiz between May 2024 and April 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Okay
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Some people are stressed
Is it stressful to work at Home Instead?
Some people feel stressed here.
How we know this
63% of people say they often feel stressed at work.Based on data from 64 people who took the Breakroom Quiz between May 2024 and April 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
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Most people enjoy their job
Do people at Home Instead enjoy their jobs?
Most people enjoy their job.
How we know this
84% of people report they enjoy their job.Based on data from 57 people who took the Breakroom Quiz between May 2024 and April 2025.
Okay
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Only some people recommend their team
Do people at Home Instead recommend working with their team?
Only some people recommend working with their team.
How we know this
50% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 70 people who took the Breakroom Quiz between May 2024 and April 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
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Most people get enough training
Do people get enough training when they start at Home Instead?
Most people got enough training when they started.
How we know this
80% of people report they got enough training when they started working here.Based on data from 66 people who took the Breakroom Quiz between May 2024 and April 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are people given support to progress at Home Instead?
Only some people are given support to progress here.
How we know this
In the last year, 50% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 56 people who took the Breakroom Quiz between May 2024 and April 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Okay
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Head office only partly understands what’s happening
Do people think Home Instead head office understands what's happening where they work?
Some people think head office doesn’t understand what’s happening where they work.
How we know this
66% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 62 people who took the Breakroom Quiz between May 2024 and April 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do workers feel well informed about how Home Instead is doing?
Only some people feel well informed about how the company is doing.
How we know this
52% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 60 people who took the Breakroom Quiz between May 2024 and April 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Home Instead employees say about their job
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Best thing
Looking after people
Worst thing
The stress of not enough hours to cover my bills
Senior carer at Home Instead, December 2024
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Best thing
Met new people's, helping to improve the life of the ones in need
Worst thing
Not have enaf hours ,the rules e pay rates not clear ,everyone is diferent,
Senior carer at Home Instead, December 2023
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