Retail Sales Designer
Wren Kitchens
£25400.00-50000.00 per year
Plymouth, Devon, PL2, United Kingdom
The Breakroom Take
- Pays all ages fairly
- Respectful managers
- Proper breaks
About Wren Kitchens
Wren Kitchens is a kitchen retailer.
Job description from Wren Kitchens
We're looking for a Retail Sales Designer to join our team in the Plymouth Showroom!
You'll be responsible for meeting and greeting our customers, producing inspirational kitchen and bedroom designs and managing the end-to-end Wren journey. Kitchen or Bedroom Design experience is not essential, just a target driven, pro-active approach.
You will earn a basic salary of £25,400 plus uncapped commission with OTE of £50,000.
Main responsibilities:
- Inspire customers with creative kitchen and bedroom designs that convert into sales
- Promote additional products and services including financial options and installation
- Follow up all customer enquiries in a timely manner
- Ensure customers enjoy a world class journey from start to finish
- Maintain an accurate and up-to-date order bank keeping in touch with each and every customer
In addition to any other duties, as a responsible personyou must ensure that you have read, understood and adhere to polices and procedure relating to Health and Safety, and your responsibilities located in the Integrated Management System (IMS) Responsibilities document.
What we offer:
- World class training on our products, systems and sales process. Please note: This includes one week residential training at our Academy in Barton-upon-Humber.
- Uncapped earning potential
- Commission paid during annual leave
- Eye care vouchers
- EE Discount
- Refer a friend scheme
- Fantastic business-wide opportunities
- Staff discount after your first year with us
About You
- Previous experience working to sales targets in a retail environment is desirable
- A creative mindset with an eye for detail
- A commitment to customer satisfaction
- Available to work shifts including some evenings and weekends
Applicants for this role who are offered employment will be subject to a basic criminal record check from the Disclosure & Barring Service before the appointment is confirmed. However, a criminal record will not necessarily disqualify a candidate. Each case will be assessed individually, taking into account the nature of the offence and its relevance to the role applied for.
About The Company
At Wren we're passionate about all things kitchens, and now bedrooms too! We're already the largest kitchen retailer in the UK and we've expanded into the USA too. We're a business that simply doesn't stand still!
As well as world class training on our products, systems and sales processes, you'll enjoy working in an industry-leading work place for a business that's twice been voted the UK's Number 1 Place to Work on Indeed. That's on top of amazing benefits including uncapped commission and exceptional opportunities to progress your career across our company.
Location
Job insights from Breakroom
Retail and sales assistants:
Sales assistants help customers and sell goods and services
What you’ll do as a retail and sales assistant:
- Serve and advise customers
- Take delivery of goods and stock
- Arrange and display goods
- Check for damaged or missing items
- Handle customer payments, returns and refunds
- Keep the store clean and tidy
Is it right for you?
This job may involve:
- Dealing with customers
- Standing
- Wearing a uniform
- Heavy lifting
- Cleaning
- Physical activities
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What employees say
Pay
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Okay
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Only some people are paid a living wage
Do Wren Kitchens pay a living wage?
Some people are not paid a living wage.
How we know this
40% of people say they are paid below the Real Living Wage for where they live.Based on data from 52 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Okay
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Only some people are paid market rates
Do Wren Kitchens pay market rates?
Only some people are paid above average for their job.
How we know this
52% of people are paid below average for the type of work they do.Based on data from 31 people who took the Breakroom Quiz between May 2024 and April 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Good
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Everyone is paid the same, whatever their age
Do Wren Kitchens pay the same regardless of age?
Yes, people under the age of 21 get paid the same as those above 21.
See what Wren Kitchens pays different age groupsHow we know this
The average pay of under 21s is the same as those above 21.Based on data from 55 people who took the Breakroom Quiz between March 2023 and April 2025.
Needs improving
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Most people don’t get paid breaks
Do workers at Wren Kitchens get paid breaks?
No. Most people don’t get paid breaks.
How we know this
87% of people say they don’t get paid breaks.Based on data from 53 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
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Most people don’t get sick pay
Do Wren Kitchens pay sick pay?
No. Most people don’t get proper sick pay.
How we know this
84% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 44 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
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Some people do unpaid extra work
Do workers at Wren Kitchens do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
41% of people report that they do extra work that they don’t get paid for.Based on data from 44 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Okay
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Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at Wren Kitchens?
Only some people get 4 weeks notice of when they’re working.
How we know this
- 40% of people with changing schedules report getting one week notice or less.
- 13% of people with changing schedules report getting two weeks notice.
- 8% of people with changing schedules report getting three weeks notice.
- 40% of people with changing schedules report getting four weeks notice or more.
Based on data from 48 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
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Most people don’t worry about their hours
Do workers at Wren Kitchens worry about hours?
Most people don’t worry about getting enough hours.
How we know this
79% of people report they don’t worry about getting enough hours.Based on data from 42 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
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Only some people get a choice of shifts
Do Wren Kitchens workers get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
57% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 42 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for Wren Kitchens workers to change shifts?
Some people find it hard to change shifts.
How we know this
61% of people report that it’s hard to change shifts if they need to.Based on data from 46 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
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Easy to book holiday
How easy is it to book a holiday at Wren Kitchens?
Most people find it easy to book holiday.
How we know this
70% of people report it’s easy to book holidays.Based on data from 47 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
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Shifts don’t get changed at short notice
Do Wren Kitchens managers change shifts at short notice?
Most managers don’t change people’s shifts at short notice.
How we know this
71% of people say their manager doesn’t changes their shifts at the last minute.Based on data from 42 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Some people find it hard to take sick leave
How easy is it to take sick leave at Wren Kitchens?
Some people find it hard to take sick leave.
How we know this
40% of people report that it’s hard to take time off if they are sick.Based on data from 48 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Okay
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Only some parents say it’s good
Is working at Wren Kitchens good if you’re a parent or carer?
Only some parents and carer say this is a good place to work.
How we know this
48% of people who care for a child or other relative report this isn’t a good place to work.Based on data from 21 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
Workplace
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Good
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Most people feel treated with respect
Do people at Wren Kitchens feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
68% of people say they’re treated with respect by their managers.Based on data from 50 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Good
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Most people get proper breaks
Do people at Wren Kitchens get proper breaks?
Most people get proper breaks.
How we know this
68% of people report that they get to take proper breaks.Based on data from 50 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Okay
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Some people are stressed
Is it stressful to work at Wren Kitchens?
Some people feel stressed here.
How we know this
64% of people say they often feel stressed at work.Based on data from 50 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do people at Wren Kitchens enjoy their jobs?
Only some people enjoy their job.
How we know this
41% of people report they don’t enjoy their job.Based on data from 44 people who took the Breakroom Quiz between April 2024 and April 2025.
Okay
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Only some people recommend their team
Do people at Wren Kitchens recommend working with their team?
Only some people recommend working with their team.
How we know this
53% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 53 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do people get enough training when they start at Wren Kitchens?
Some people didn’t get enough training when they started.
How we know this
37% of people report they didn’t get enough training when they started working here.Based on data from 49 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are people given support to progress at Wren Kitchens?
Only some people are given support to progress here.
How we know this
In the last year, 58% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 45 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think Wren Kitchens head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
79% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 48 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do workers feel well informed about how Wren Kitchens is doing?
Only some people feel well informed about how the company is doing.
How we know this
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 48 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Wren Kitchens employees say about their job
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Best thing
The pay
Worst thing
Everything but the pay
Customer advisor at Wren Kitchens, March 2025
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Best thing
Good pay. Respected as staff good bonuses
Worst thing
Early starts cameras in the cabs
HGV driver at Wren Kitchens, February 2025
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