Sainsbury’s

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Sainsbury’s is the third largest supermarket chain in the UK.

sainsburys.co.uk

Sainsbury’s job reviews

Showing 961 reviews

  • Best thing

    My work colleagues

    Worst thing

    Managers not caring about the staff

    2.6

    Customer experience assistant at Sainsbury’s, April 2025

  • Best thing

    Meeting new customers and working on the tills

    Worst thing

    Shop floor and rude customers

    9.9

    Trading assistant at Sainsbury’s, April 2025

  • Best thing

    People I work with

    Worst thing

    Stress

    9.6

    CTM at Sainsbury’s, April 2025

  • Best thing

    Good team and genuinely usually lively and helpful

    Worst thing

    Lead boss isn’t very good at his job and is making a lot of people unhappy

    2.1

    Manager at Sainsbury’s, April 2025

  • Best thing

    Nothing

    Worst thing

    My Co workers and management

    3.0

    Online picker at Sainsbury’s, March 2025

  • Best thing

    It on most days is a straightfoward shift

    Worst thing

    the workload can be overwhelming some days

    7.5

    Customer assistant at Sainsbury’s, March 2025

  • Best thing

    Being able to talk to new people

    Worst thing

    Night shifts and never got proper training.

    6.8

    Trading assistant at Sainsbury’s, March 2025

  • Best thing

    the customers

    Worst thing

    the gossip and toxic colleagues

    2.4

    Customer assistant at Sainsbury’s, March 2025

  • Best thing

    Some friendly staff

    Worst thing

    Management continuously add jobs for me to do while having to do them in less time than others and constantly get questioned if jobs are not done or not finished them in the unrealistic time that they wanted me to do it in.
    Store manager not doing anything and just watching the CCTV to see if we are working.

    2.6

    Sale assistant at Sainsbury’s, March 2025

  • Best thing

    nothing

    Worst thing

    mostly all things about it

    1.9

    Food assistant at Sainsbury’s, March 2025

  • Best thing

    Get to interact with locals

    Worst thing

    Worrying if you've made a mistake

    8.4

    Collegue at Sainsbury’s, March 2025

  • Best thing

    Team mates

    Worst thing

    Not understanding that sometimes personal circumstances change.

    7.3

    Bakery assistant at Sainsbury’s, March 2025

  • Best thing

    Fun and meet alot of people

    Worst thing

    Very repetitive

    8.6

    Food assistant at Sainsbury’s, March 2025

  • Best thing

    Flexible for my childcare

    Worst thing

    Managers are totally clueless, expect too much of staff

    4.2

    Online assistant at Sainsbury’s, March 2025

  • Best thing

    Our team

    Worst thing

    Management don't care or listen

    6.0

    Online assistant at Sainsbury’s, March 2025

  • Best thing

    The people

    Worst thing

    The management and customers

    7.6

    Trading assistant at Sainsbury’s, February 2025

  • Best thing

    Customer service

    Worst thing

    Stress. Hard to change rotas etc

    3.0

    Trading assistant at Sainsbury’s, February 2025

  • Best thing

    Colleagues are nice but that’s about it.

    Worst thing

    They keep cutting hours and staff, then putting extra responsibilities on the staff they’ve got left. If you’re unable to keep up with all the extra work you then get punished and put under review, which could lead to a disciplinary and dismissal. Management don’t listen to any of our complaints or suggestions.

    3.0

    Customer trading assistant at Sainsbury’s, February 2025

  • Best thing

    The friends I work with

    Worst thing

    Workplace is small and shabby

    9.4

    Customer experience at Sainsbury’s, February 2025

  • Best thing

    Colleagues are lovely and work isn’t that hard

    Worst thing

    Customers can be rude sometimes

    9.7

    Customer service assistant at Sainsbury’s, February 2025

  • Best thing

    It isn’t a hard job to do

    Worst thing

    Too much pressure sometimes

    6.9

    Picker at Sainsbury’s, February 2025

  • Best thing

    The colleagues I work with.

    Worst thing

    Management ruin the job for us. We are completely forgotten about, treated with no respect whatsoever.

    5.0

    Trading assistant at Sainsbury’s, February 2025

  • Best thing

    My schedule is 4 days a week although I work alot more

    Worst thing

    Just the job itself and the way management treat us

    1.5

    Store assistant at Sainsbury’s, February 2025

  • Best thing

    Colleague team

    Worst thing

    Pressure of completion
    Managers are disrespectful
    Unjust mindset
    Priorities are not understandable nor known

    1.9

    Trading assistant at Sainsbury’s, February 2025

  • Best thing

    The people you work with

    Worst thing

    The management

    3.2

    Customer assistant at Sainsbury’s, February 2025

  • Best thing

    the break room free food

    Worst thing

    managers switch rota around constantly and talk to you like your a child

    3.9

    Sales assistant at Sainsbury’s, February 2025

  • Best thing

    Some of the colleagues

    Worst thing

    The management

    2.0

    Retail assistant at Sainsbury’s, February 2025

  • Best thing

    Free food when there’s spare

    Worst thing

    How it’s ram
    Expected to do too much
    Have to constantly go to an outdoor freezer throughout each shift
    Equipment breaking

    2.6

    Bakery assistant at Sainsbury’s, February 2025

  • Best thing

    free food, discount, proper breaks

    Worst thing

    not receiving adequate help in my job role and being refused it, condescending managers, time off rarely accepted

    3.2

    General assistant at Sainsbury’s, February 2025

  • Best thing

    Decent pay, staff are nice and teamwork is somewhat encouraged

    Worst thing

    Can be very repetitive and isolated at times

    9.8

    Shop assistant at Sainsbury’s, February 2025

  • Worst thing

    all stress and jobs put on me

    1.8

    Shop assistant at Sainsbury’s, February 2025

  • Best thing

    Only having the tiny paycheck every 4wks

    Worst thing

    Mentally and emotionally draining, colleagues being part of cliques or only the popular ones being invited on work 'dos, not taking into account neurodivergence and the daily difficulties I encounter, feels like being back at school, too many to list on here

    1.6

    Customer assistant at Sainsbury’s, February 2025

  • Worst thing

    No fairness and equality between colleagues by management. Many are treated as less and respected less than others. How hard people work isn't taken into account enough and people leave dissatisfied or feeling low because of how they are spoken to and treated isn't fair amongst everyone

    2.3

    Employee at Sainsbury’s, January 2025

  • Best thing

    Discount.

    Worst thing

    Customers are often very rude and impatient. Sometimes even threatening. Staff schedule is always poor with often times of lack of staff at busy times. Only shut on Easter Sunday and Christmas Day, Boxing Day is never busy and most other companies are shut on Boxing day. Near impossible to have holiday off in December. Uber Eats and Deliveroo and other similar type orders should be completely separate department. Due to the immense stress it causes staff including dealing with rude and impatient drivers who arrive way too early to collect order before its finished being collected off shelves and packed.

    5.5

    Customer service assistant at Sainsbury’s, January 2025

  • Best thing

    The people I work with

    Worst thing

    The customers and managers sometimes

    9.1

    Customer service assistant at Sainsbury’s, January 2025

  • Best thing

    10% off

    Worst thing

    Not long enough breaks

    2.8

    Trading assistant at Sainsbury’s, January 2025

  • Best thing

    Staff are great, pay is good, work is easy

    Worst thing

    Customers

    9.5

    Sales assistant at Sainsbury’s, January 2025

  • Best thing

    Pay
    Social Side of things
    Location
    Staff Benefits

    Worst thing

    Building
    Some managers
    Workload
    Understaffed

    3.5

    Online assistant at Sainsbury’s, January 2025

  • Best thing

    The team is the best thing, other staff members are friendly and kind.

    Worst thing

    Shift Managers can not manager, they do not get trained properly, they basically are just highly paid store colleagues. There is no consistency, no proper training, communication is terrible, no care towards colleagues, lots of posters about inclusivity, well being however this does not happen. Majority of colleagues are unhappy with their shifts, there is no work - life balance. Moral is low. The Senior Management have no idea of what goes on, they do not manage anything professionally.

    5.5

    Shift trading assistant at Sainsbury’s, January 2025

  • Best thing

    The people and environment

    Worst thing

    Policy changes that hinder our ability to work

    9.8

    Trading assistant at Sainsbury’s, January 2025

  • Best thing

    Amazing people, really nice company, they appreciate the little people

    Worst thing

    Stress, too much unpaid overtime

    6.4

    Manager at Sainsbury’s, January 2025

  • Best thing

    Working as a team

    Worst thing

    Being freezing cold

    7.1

    Retail assistant at Sainsbury’s, January 2025

  • Best thing

    From where I worked the manager was amazing and really nice, if they needed to cut down hours they’d always ask but never pressured you to leave early. And the manager is really nice and supportive

    Worst thing

    I’d say the worst thing if you’re an online picker is if you’re a recent starter there is a lot of pressure to get up to the amount of items per hour they expect you to pick

    9.3

    Online picker at Sainsbury’s, January 2025

  • Best thing

    Pay is good, but not worth the stress.

    Worst thing

    Working double my hours and not getting paid for it. Not getting time off to spend with family. Sainsburys flexible working promise does not trickle down to staff who work in stores. Customers treat us really bad but we are constantly told to still be nice even when Customers are being really abusive. We are constantly understaffed. Customers shout at us for not having enough staff. Head office want us to get better results and keep adding tasks and more goals but still keep cutting our staff.

    1.1

    Customer experience manager at Sainsbury’s, January 2025

  • Best thing

    Wished I had started working there sooner

    Worst thing

    Not having boxing day

    7.3

    Employee at Sainsbury’s, January 2025

  • Best thing

    The people you work with.

    Worst thing

    Not enough time to get certain jobs done

    3.7

    Services assistant at Sainsbury’s, January 2025

  • Best thing

    I love what i do

    Worst thing

    That policy is not the same for everyone.

    2.0

    CTM at Sainsbury’s, January 2025

  • Best thing

    The pay
    The people I get to work with
    The variety of tasks I am trained to do

    Worst thing

    Rude customers
    Sometimes understaffed
    Can be no tasks that need to be completed

    9.4

    Sales assistant at Sainsbury’s, December 2024

  • Best thing

    The day goes quick and you work with great people

    Worst thing

    Some customers can be rude, can get busy and May feel repetitive doing the same things and every y day.

    7.0

    Store assistant at Sainsbury’s, December 2024

  • Best thing

    Coworkers are great

    Worst thing

    Unpaid breaks, always seems to be understaffed, can be a hassle to switch shifts

    8.6

    Food and beverage assistant at Sainsbury’s, December 2024