Novuna
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DismissNovuna is a company that provides financial services to businesses and individuals.
novuna.co.ukAbout jobs at Novuna
Pay
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Good
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Most people are paid a living wage
Do Novuna pay a living wage?
Most people are paid a living wage.
How we know this
90% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 10 people who took the Breakroom Quiz between January 2023 and January 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are ÂŁ12.60 per hour, and ÂŁ13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Hours and flexibility
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Good
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Easy to book holiday
How easy is it to book a holiday at Novuna?
Most people find it easy to book holiday.
How we know this
80% of people report it’s easy to book holidays.Based on data from 10 people who took the Breakroom Quiz between January 2023 and January 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Workplace
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Good
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Most people feel treated with respect
Do people at Novuna feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
70% of people say they’re treated with respect by their managers.Based on data from 10 people who took the Breakroom Quiz between January 2023 and January 2025.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Okay
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Some people are stressed
Is it stressful to work at Novuna?
Some people feel stressed here.
How we know this
50% of people say they often feel stressed at work.Based on data from 10 people who took the Breakroom Quiz between January 2023 and January 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
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Only some people recommend their team
Do people at Novuna recommend working with their team?
Only some people recommend working with their team.
How we know this
50% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 10 people who took the Breakroom Quiz between January 2023 and January 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do people get enough training when they start at Novuna?
Some people didn’t get enough training when they started.
How we know this
40% of people report they didn’t get enough training when they started working here.Based on data from 10 people who took the Breakroom Quiz between January 2023 and January 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Good
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Head office understands the what’s happening
Do people think Novuna head office understands what's happening where they work?
Most people think head office understands what’s happening where they work.
How we know this
60% of people think that this employer’s head office or owners have a good understanding of what’s really happening where they work.Based on data from 10 people who took the Breakroom Quiz between January 2023 and January 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Good
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Most people feel well informed by head office
Do workers feel well informed about how Novuna is doing?
Most people feel well informed about how the company is doing.
How we know this
80% of people feel that they are kept well informed about how the company is doing as a whole.Based on data from 10 people who took the Breakroom Quiz between January 2023 and January 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
Novuna job reviews
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Best thing
The team
Worst thing
Managers and work load
Customer service at Novuna, January 2023