National Autistic Society
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DismissThe National Autistic Society is a charity that supports autistic people.
autism.org.ukRating based on 85 employees who took the Breakroom Quiz
About jobs at National Autistic Society
Pay
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Okay
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Only some people are paid a living wage
Do National Autistic Society pay a living wage?
Some people are not paid a living wage.
How we know this
48% of people say they are paid below the Real Living Wage for where they live.Based on data from 27 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are ÂŁ12.60 per hour, and ÂŁ13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
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Only some people are paid market rates
Do National Autistic Society pay market rates?
Only some people are paid above average for their job.
How we know this
66% of people are paid below average for the type of work they do.Based on data from 29 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
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Only some people get paid breaks
Do workers at National Autistic Society get paid breaks?
Sometimes. Only some people get paid breaks.
How we know this
39% of people say they don’t get paid breaks.Based on data from 31 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
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Only some people get sick pay
Do National Autistic Society pay sick pay?
Sometimes. Only some people get proper sick pay.
How we know this
39% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 28 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
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Some people do unpaid extra work
Do workers at National Autistic Society do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
50% of people report that they do extra work that they don’t get paid for.Based on data from 18 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at National Autistic Society?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 23% of people with changing schedules report getting one week notice or less.
- 15% of people with changing schedules report getting two weeks notice.
- 31% of people with changing schedules report getting three weeks notice.
- 31% of people with changing schedules report getting four weeks notice or more.
Based on data from 13 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
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Most people don’t worry about their hours
Do workers at National Autistic Society worry about hours?
Most people don’t worry about getting enough hours.
How we know this
82% of people report they don’t worry about getting enough hours.Based on data from 17 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
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Only some people get a choice of shifts
Do National Autistic Society workers get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
65% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 20 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
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Can be hard to change shifts
How easy is it for National Autistic Society workers to change shifts?
Some people find it hard to change shifts.
How we know this
44% of people report that it’s hard to change shifts if they need to.Based on data from 16 people who took the Breakroom Quiz between March 2023 and February 2025.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
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Easy to book holiday
How easy is it to book a holiday at National Autistic Society?
Most people find it easy to book holiday.
How we know this
76% of people report it’s easy to book holidays.Based on data from 29 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
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Shifts can get changed at short notice
Do National Autistic Society managers change shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
35% of people say their manager changes their shifts at the last minute.Based on data from 20 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Good
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Most people find it easy to take sick leave
How easy is it to take sick leave at National Autistic Society?
Most people find it easy to take sick leave.
How we know this
79% of people report that it’s easy to take time off if they are sick.Based on data from 29 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
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Okay
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Only some people feel treated with respect
Do people at National Autistic Society feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
How we know this
41% of people say they’re not treated with respect by their managers.Based on data from 29 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Needs improving
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Most people don’t get proper breaks
Do people at National Autistic Society get proper breaks?
Most people don’t get proper breaks.
How we know this
74% of people report that they don’t get to take proper breaks.Based on data from 31 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful to work at National Autistic Society?
Most people feel stressed here.
How we know this
81% of people say they often feel stressed at work.Based on data from 31 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
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Most people enjoy their job
Do people at National Autistic Society enjoy their jobs?
Most people enjoy their job.
How we know this
81% of people report they enjoy their job.Based on data from 26 people who took the Breakroom Quiz between April 2023 and March 2025.
Needs improving
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Most people don’t recommend their team
Do people at National Autistic Society recommend working with their team?
Not many people recommend working with their team.
How we know this
70% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 33 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
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Most people get enough training
Do people get enough training when they start at National Autistic Society?
Most people got enough training when they started.
How we know this
70% of people report they got enough training when they started working here.Based on data from 33 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
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Only some people get support to progress
Are people given support to progress at National Autistic Society?
Only some people are given support to progress here.
How we know this
In the last year, 59% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 27 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think National Autistic Society head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
88% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 32 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Needs improving
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Most people don’t feel well informed by head office
Do workers feel well informed about how National Autistic Society is doing?
Most people don’t feel well informed about how the company is doing.
How we know this
71% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 28 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
How National Autistic Society ranks
National Autistic Society ranks joint 149th to work for out of charities.
- 149= Changing Lives
- 149= National Autistic Society
- 158= Prior's Court
Rankings are based on Breakroom Ratings for employers with 5 or more Breakroom Quiz responses, accurate as of 23 April 2025.
Pay ranges at National Autistic Society
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ÂŁ10.42-13.11 per hour
National Autistic Society job reviews
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Best thing
People we support and work colleagues
Worst thing
Communication between support workers and management and HR
Senior support worker at National Autistic Society, October 2024
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Best thing
Working with really interesting characters, helping to support people in their day to day lives and making small but important differences in people’s lives
Worst thing
We don’t get breaks, at all. You can go for a cigarette if you smoke but non-smokers get no breaks. And smokers have to go off site to smoke - standing on street corners which is visible to visitors and embarrassing. If you work a 16 hour day you do that with no breaks. The contracted hours I work are not including sleep-ins which are 9 hours for £50 in an uncomfortable bed. I often do a late-sleep in-early which is only technically 16 hours but is actually 25 hours at work. Management on site are supportive but anyone above them treat staff like shit on their shoe and poke holes in everything we do. The NAS pride themselves on hiring autistic people but provide very little support for these individuals, leaving the already overworked and understaffed team to do this. I have seen multiple occurrences of this happening and ultimately individuals leaving feeling they are not capable of doing the job which knocks their confidence, it’s not that they aren’t able it’s that they aren’t met with the right level of support. I’ve seen (and experienced) staff being alienated for whistleblowing. I’ve heard management from off-site saying “remember it’s only a job” despite the fact these are peoples lives. In the NAS, shit floats… meaning the worse of a person you are and the less you care, the higher you climb. We ask for specific useful training and aren’t given it but are hounded to complete other training which doesn’t relate to our roles. If HR want you to do something you’re sent countless emails but if it’s the other way round you barely get a response. The problems with the NAS are not on the ground, they’re up above
Support worker at National Autistic Society, May 2023
Jobs by location
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4 job openings
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1 job opening
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3 job openings
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1 job opening
Handy to know
Based on 33 National Autistic Society employees
How much notice do people get of their shifts?
Based on 13 National Autistic Society employees
What contracts are people on?
Based on 16 National Autistic Society employees