Lidl job reviews

Showing 359 reviews

• Best thing

  The team

  Worst thing

  The rude customers

  9.1

  Cleaner at Lidl, April 2024

• Best thing

  No day is the same, my boss, some customers, problem solving, being in charge.

  Worst thing

  Some of the staff you have to deal with, sick calls when there’s only about enough people on shift to get the job done, stress, customers, aggression from shoplifters and beggars

  5.0

  Shift manager at Lidl, April 2024

• Best thing

  The job itself is pretty simple

  Worst thing

  The customers and the unrealistic expectations of management at times

  6.6

  Customer assistant at Lidl, March 2024

• Best thing

  The team, discount and benefits.

  Worst thing

  Can be hard work. Head office don't understand the stores

  5.5

  Shift manager at Lidl, March 2024

• Best thing

  Leaving

  Worst thing

  Management who have no clue what they're doing, lack of training, non of the managers care about the store, appearance and staff.

  1.7

  Customer assistant at Lidl, March 2024

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• Best thing

  Pay above minimum wage, three weeks of rotas up, good team bond most of the time

  Worst thing

  Very long hours, heavy workload, hard to leave on time, toxic management from some managers, some area managers and some office managers. RDC and area managers have no idea what it's like to do the job and set very unrealistic expectations. Bare minimum training, very hard to progress or learn a new skill in the store, expected to be available from 5am-11pm and during the night sometimes.

  3.4

  Customer assistant at Lidl, February 2024

• Best thing

  Pay

  Worst thing

  Long hours short breaks

  6.0

  Customer assistant at Lidl, February 2024

• Best thing

  Centre of town, easy bus

  5.5

  Cashier assistant at Lidl, February 2024

• Best thing

  The pay is quite good and the job itself it brainless just routine you don’t have to think

  Worst thing

  Never enough staff, horrid management, insensitive towards those who are ill. They make u feel guilty for phoning in and try to manipulate u to stay, they over work u to point where you are doing 60 hours on a 20 hour contract. They rely on customer assistance to train newbies instead of actual trainers. And allow shift managers to be disrespectful and rude to other staff. Customer service it hard with the public but when your own work team seems to be against you too, honestly makes me dread going in, were only human every single person cannot be expected to bump out 6-7 ft pallets with in 25 minutes its insane

  1.9

  Customer assistant at Lidl, January 2024

• Best thing

  Contracted pay when working less hours; decent holiday pay; rota given in advance; above minimum wage

  Worst thing

  Lack of understanding from some upper management as they haven't worked customer service; having too many tasks to do at the same time (working two or three roles at once); difficulty changing shifts on shorter notice as rota can be up to 4 weeks in advance; broken equipment doesn't get fixed making the job far more difficult; not enough staff on shift; very high expectations with little time to execute to the standard demanded; lack of training

  4.6

  Customer assistant at Lidl, January 2024

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• Best thing

  Plenty of things to do. Can progress in the business. Not easy to get bored.

  Worst thing

  Strict targets to hit. Lots to do and don’t feel like the pay is reflective of this.

  4.6

  Deputy store manager at Lidl, January 2024

• Best thing

  talking to different people, sometimes variety about what you get to do and also have structure

  2.8

  Customer assistant at Lidl, January 2024

• Best thing

  Constantly on the move if you like physical work.
  Good rate of pay. Yearly reviews.

  Worst thing

  Stressful during crunch periods
  Company doesn’t employ enough staff
  Store doesn’t have security

  5.0

  Shift manager at Lidl, January 2024

• Worst thing

  Lack of employee training. No clear communication between upper management and general staff. Expectations often set too high

  4.5

  Warehouse operative at Lidl, January 2024

• Best thing

  Good team mates

  Worst thing

  Dealing with customers while dealing with annoyances of running a store. Often understaffed, lots of stock to put out, never gets easier, never finish early.

  3.9

  Customer assistant at Lidl, December 2023

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• Best thing

  The people I work with are amazing, the job is rewarding, the money is great & the work can be enjoyable.

  Worst thing

  Very busy, can be under a lot of stress, customers can be quite rude & the work is tiring

  7.1

  Customer assistant at Lidl, December 2023

• Best thing

  The people I’ve met whilst working and the pay isn’t bad.

  Worst thing

  Being under pressure the entire shift, with little time to breathe. Lack of care or understanding from the management team. Even when it feels like you’re moving at 50mph and doing a good job, you get criticised.

  4.6

  Customer assistant at Lidl, December 2023

• Best thing

  the collegues

  Worst thing

  the work pace

  8.6

  Customer assistant at Lidl, November 2023

• Best thing

  The work is enjoyable

  Worst thing

  Some people

  4.2

  Duty manager at Lidl, November 2023

• Best thing

  Hours

  Worst thing

  Pay scale. working conditions. Unfair expectations. Day staff work less then night staff.

  4.6

  Warehouse operative at Lidl, November 2023

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• Best thing

  Easy shift

  Worst thing

  Gets me to do all the hard stuff

  6.9

  Customer assistant at Lidl, November 2023

• Best thing

  The people I work with

  Worst thing

  Not enough staff

  8.4

  Warehouse operative at Lidl, November 2023

• Best thing

  Easy to get extra shifts

  Worst thing

  Management sometimes and stupid rota’s

  6.4

  Customer assistant at Lidl, November 2023

• Best thing

  The other employees

  Worst thing

  The environment

  1.3

  Shift manager at Lidl, October 2023

• Best thing

  Pay

  Worst thing

  Everything else. Management pick their favourites and make ur life hell if u aren’t one. So boring mentally and physically draining. Start at 6 am and don’t get a break untill 1 in afternoon. Long pointless shifts.

  1.5

  Customer assistant at Lidl, October 2023

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• Best thing

  Pay

  Worst thing

  Timing and under staffed

  9.1

  Deputy manager at Lidl, October 2023

• Best thing

  I get paid for the hrs I work at least

  Worst thing

  They scheduled extra even if it's too much

  1.9

  Customer assistant at Lidl, October 2023

• Best thing

  Some of the team
  Convinience

  Worst thing

  Office politics
  Toxic behaviour
  Lack of room to progress

  7.1

  Officer at Lidl, September 2023

• Best thing

  Management acknowledging when you've done a good job.

  Worst thing

  Awkward customers, shoplifters. So much to do in a short space of time sometimes. Large workloads.

  3.7

  Customer assistant at Lidl, September 2023

• Best thing

  Other than clocking out to leave, the unsociable hour pay is good. Our salary is good but, not for the work expected of us.

  Worst thing

  The pressure to maintain high standards. Expectation for all round capabilities in store. Long shifts with only 20 minutes break. No staff discount. Sick days being stigmatized. Taking time off being frownded upon. Constant shift changes

  2.5

  Customer assistant at Lidl, August 2023

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• Best thing

  Staff is very nice and most people get along.

  Worst thing

  Work load and exceptions from higher up.

  4.2

  Shift manager at Lidl, August 2023

• Best thing

  Other customers assistants are nice

  Worst thing

  Management and customers

  2.8

  Customer assistant at Lidl, August 2023

• Best thing

  It’s the same tasks but everyday is different

  Worst thing

  Long shifts with short breaks

  7.0

  Customer assistant at Lidl, August 2023

• Best thing

  Nothing

  Worst thing

  Bullying and not get paid properly

  1.7

  Customer assistant at Lidl, July 2023

• Best thing

  Dealing with lovely customers.

  Worst thing

  Dealing with incompetent management and rude customers. Plus the shoplifters.

  5.0

  Customer assistant at Lidl, July 2023

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• Best thing

  NA

  Worst thing

  Unsocial hours, people going sick, not enough staff for the workload

  3.0

  Shift manager at Lidl, July 2023

• Best thing

  The discount card

  Worst thing

  The shifts are too early in the morning and sometimes you work overtime with no notice.

  7.0

  Sales assistant at Lidl, July 2023

• Best thing

  Pay me benefits
  Career progression
  No day is the same

  Worst thing

  Runs on minimal hours and staff members
  Not enough time to do what you need to
  Stressful
  Upper management just come and rip the stores apart
  Everything is negative

  7.0

  Deputy store manager at Lidl, July 2023

• Best thing

  Pay

  Worst thing

  Stress and high expectations.

  6.2

  Area manager at Lidl, July 2023

• Best thing

  Pay

  Worst thing

  Long hours
  Extreme work load and pressure from upper management to stay on to achieve targets

  2.0

  Employee at Lidl, June 2023

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• Best thing

  Break time

  Worst thing

  Staying late
  Same shift patterns
  Customer altacations
  Bumping heads with shift managers

  4.1

  Customer assistant at Lidl, June 2023

• Best thing

  High hourly wage

  Worst thing

  Disrespectful management in places
  Head office have no clue

  1.8

  Customer assistant at Lidl, June 2023

• Best thing

  The colleagues was amazing

  Worst thing

  Management

  3.4

  Cleaner at Lidl, June 2023

• Best thing

  i love the people, they are all so down to earth and fun. ive made so many friends thanks to lidl. i love getting to talk with new people daily. the pay is also really good with many opportunities to work your way up in your career.

  Worst thing

  i notice that time goes by quite slowly which can be quite draining and unless i am are sat on till all day my legs and back ache constantly. its also a very repetitive job, everyday is almost the same.

  9.4

  Customer assistant at Lidl, June 2023

• Best thing

  Pay is good, management are nice and job security is there if you work for it

  Worst thing

  Other colleagues constantly pressuring you to go faster, physical workload was illness inducing for me and still not good enough. Initial training was rushed through and half of it not done at all, just signed off. No variety in the days, just break your body in the morning then till once open or self checkout which is very isolating. Staff barely talk to each other and are not really very welcoming. Zero concept of positive reinforcement within the store but as others have said extremely quick to critique.

  6.0

  Sales assistant at Lidl, May 2023

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• Best thing

  The pay (when you actually get it)

  Worst thing

  Management are a joke, been written off for stress several times

  1.4

  Shift manager at Lidl, May 2023

• Best thing

  Honestly couldn’t think of any good I get from this job.

  Worst thing

  The manager is horrible. Your interrogated if you want time off. And your bullied because your new and not fast enough yet.

  2.3

  Customer assistant at Lidl, May 2023

• Best thing

  Meet customers and the work environment is friendly

  Worst thing

  The equipment

  3.7

  Customer assistant at Lidl, April 2023

• Best thing

  My team. I’ve worked in other stores and I’ve never worked with a group of people so genuinely caring and helpful. Working on the shop floor is also nice when left to get on with the job

  Worst thing

  We are expected to be completely flexible and available 7 days a week. I am often rung up and asked to come in and cover a 10 hour shift with an hours notice, or will have my hours changed with no notice. The constant pressure of being in a customer facing role. I guess I have a good customer service voice because I am always put to work on self service. We only do 10 hour shifts, so that is 10 hours walking in the same square area. These 10 hour shifts also only reward us with a single half an hour break. Higher management (store and area manager) has a complete disconnect from their expectations of us as a store to what we can realistically achieve when it is busy. Because when we literally have a queue snaking the aisles of course my time management is the problem and not having to work around customers to stock the selves.

  5.0

  Store assistant at Lidl, April 2023

• Best thing

  The other warehouse operatives in the same position as you

  Worst thing

  The management

  2.8

  Warehouse operative at Lidl, April 2023