Kwik Fit job reviews

Showing 53 reviews

• Best thing

  Pay and time off

  Worst thing

  Treated like children, no trust, unpaid breaks and no progression

  2.8

  Customer support agent at Kwik Fit, March 2025

• Best thing

  They will training

  Worst thing

  Like working with is kid lots of bullying discrimination and like to rip customers off

  2.4

  Service TEC at Kwik Fit, March 2025

• Best thing

  The ladds I work with and fixing cars

  Worst thing

  Our supervisor bully’s us and makes us not want to work

  7.1

  Employee at Kwik Fit, November 2024

• Best thing

  Everyday is different

  Worst thing

  Unpaid break which we don't always get, entitled customers, crap bonus,

  4.1

  Assistant manager at Kwik Fit, August 2024

• Best thing

  Working on different vehicles everyday and facing new challenges which can be learnt from.

  Worst thing

  I feel as if I am underpaid for London living wage, Manager is disrespectful to everyone and I feel as if my opinion is not cared for.

  2.4

  Apprentice at Kwik Fit, April 2024

• Want to reply to reviews as an employer? Claim your profile

• Best thing

  Discounted parts and tyres

  Worst thing

  Poor management, staff not pulling their weight as much as others, tools going missing after being used without permission, poorly planned out diary so cant take my unpaid lunch break most days.

  2.8

  Tyre technician at Kwik Fit, February 2024

• Best thing

  Bonus

  Worst thing

  Travel time and no rota system

  6.2

  Service technician at Kwik Fit, February 2024

• Best thing

  The team I work with

  Worst thing

  No support about progressing my career

  3.3

  Tyre fitter at Kwik Fit, February 2024

• Best thing

  The day to day tasks

  Worst thing

  The pay

  6.1

  Tyre technician at Kwik Fit, January 2024

• Best thing

  I get on well with the team. The location makes it easier to commute.

  Worst thing

  Lack of usable equipment e.g. electric guns not working without holding the battery, tablet system that crashes 9 times out of 10, deleting the report you just spent 10mins plus on, or it doesn't do the things that you want it to do, making the process of using it a drain.
  Computers that are so slow and a system that is primitive and out of date.

  Work too longer hours for the pay, then when you ask for a payrise that is still with in the starting wage they shut you down.

  Having to deal with some not so nice customers because you can't do it straight away, or the price is too high.

  All of the staff having to do to people's jobs, like the manager fitting tyres and brakes while having to run the office, or the tyre fitter seeing customers and answering phones, or the service tech doing all of them. So ideally need more people in the centre.

  4.2

  Tyre technician at Kwik Fit, January 2024

• Want to reply to reviews as an employer? Claim your profile

• Best thing

  The people who you work with

  Worst thing

  The cold and there's always one more job to do that the manager thinks is going to take 5 minutes ends out to be a 2 hour job

  1.3

  Service engineer at Kwik Fit, January 2024

• Best thing

  Getting payed at the end of the month

  Worst thing

  Going in

  2.1

  Supervisor at Kwik Fit, October 2023

• Best thing

  The people and the whole family feel

  Worst thing

  Sometimes things are stressful and have to work stressed

  8.3

  Assistant manager at Kwik Fit, October 2023

• Best thing

  the people you work with in centre can be great
  the way the holidays can work out sometimes mean you can use 5 days holiday but have 9 days off

  Worst thing

  head office 90% of the time are useless
  the people that deal with mechanical fleet side of things are not the most helpful
  the managers get all the credit when in reality the supervisors are running the centre 40-50% of the year on their own
  sick pay is rarely granted
  bereavement is only 3 days
  if you need a sick day or a day off for hospital etc. you are made to feel guilty by most managers and expected to come in if its a hospital appt
  youre expected to work longer, to not be paid much if any of the overtime you do, and have a conference call before you're expected to be in centre (15 mins prior to opening)

  3.0

  Supervisor at Kwik Fit, September 2023

• Best thing

  Have the ability to understand and have the knowledge to fix cars.
  Alright staff discount.

  Worst thing

  Body gets worn. Some customers treat u poorly. The company doesn't fix things quickly or easily. Depending on your staff, you have to swap Sundays if you want holiday. Sick pay isn't always granted, or you have to be off for a certain amount of time in order to get it. The computer software is slow and annoying, along with the tablets for reports. No matter how much money you make, the company still wants you to do more and make it in other places.

  6.6

  Fitter at Kwik Fit, June 2023

• Want to reply to reviews as an employer? Claim your profile

• Best thing

  Flexible with holidays, fun and friendly team, option to work from home or in office.

  Worst thing

  Busy days can be very busy.

  10

  Customer service advisor at Kwik Fit, June 2023

• Best thing

  Better then the unemployment benefit

  Worst thing

  Can't take proper breaks, when you book a week holiday you can bet they will call you two days in asking you to cover somewhere as they are short staffed pay was below average for someone with proven skills and experience they do this to keep everyone on the same pay slip or as little pay increase as possible I quite my job three times and they kept re employing me as I know I was good at my job but they just can't look after staff and will forever be under staffed and over worked

  2.0

  Assistant manager at Kwik Fit, April 2023

• Best thing

  Good team. fast paced. never a dull day.

  Worst thing

  Rare lunch breaks. Overtime not paid. Spoken to badly by customers. No matter how well you do, it’s never good enough. Certain job roles in the garage get special treatment to other roles. Head office is full of desk jockies who have never done our jobs but tell you your not doing it right.

  2.7

  Manager at Kwik Fit, March 2023

• Best thing

  Good crack
  Good discounts

  Worst thing

  Long hours

  8.7

  Tyre fitter at Kwik Fit, January 2023

• Best thing

  Learning new skills and working with good things

  Worst thing

  My manager

  6.8

  Tyre technician at Kwik Fit, January 2023

• Want to reply to reviews as an employer? Claim your profile

• Best thing

  Some of the people

  Worst thing

  Too much

  3.0

  Apprentice at Kwik Fit, October 2022

• Best thing

  Easy to get along with staff

  Worst thing

  Pay

  1.4

  Tyre fitter at Kwik Fit, October 2022

• Best thing

  Most cases the people I have service techs and tyre fitters teach me loads and help me through out my day but the problems lies in management…

  Worst thing

  The higher up management are immoral *****

  2.4

  Tyre fitter at Kwik Fit, October 2022

• Best thing

  It’s easy enough, turn up and get paid

  Worst thing

  Management fighting to reach targets which puts pressure on your team. You’ll be lucky if you have a set lunch break or time to have one at all

  6.0

  Technician at Kwik Fit, October 2022

• Best thing

  Kwik Fit Mobile
  Is busy but relaxed, overtime available at ×1.5 get plenty of time off in comparison to other mobile companies
  Take my van home every night so don't drive my own car to commute

  Worst thing

  Kwik Fit centres can be difficult with the mobile team.
  No bonus

  7.8

  Mobile tyre technician at Kwik Fit, September 2022

• Want to reply to reviews as an employer? Claim your profile

• Best thing

  Great laughs to be had.
  No day is the same

  Worst thing

  Health and safety concerns.
  Poor management.
  Poor equipment servicing and maintenance.
  Tablets and computers used to preform baisic tyre inspections and other jobs.
  commonly freeze and are very slow.
  Lack of equipment to efficiently preform jobs.
  Often pressured to complete jobs at a faster speed while under equipped and using slow tablets and computers.

  2.0

  Tyre fitter at Kwik Fit, July 2022

• Best thing

  I get to use the ramps to work on my own car.

  Worst thing

  The long hours and low pay

  4.8

  Tyre fitter at Kwik Fit, July 2022

• Best thing

  The people I work with

  Worst thing

  The constant pressure and politics

  7.5

  Service engineer at Kwik Fit, July 2022

• Best thing

  Working on cars, it’s something I’ve always wanted to do.

  Worst thing

  The management, and unnecessary stress and the demand always asked of you

  2.4

  Master technician at Kwik Fit, July 2022

• Best thing

  Getting to do what I like to do, who I work with, very easy progres

  Worst thing

  Working Sundays and bank holidays

  6.8

  Supervisor at Kwik Fit, June 2022

• Want to reply to reviews as an employer? Claim your profile

• Best thing

  My colleagues are easy to get along with

  Worst thing

  Sometimes people take too many jobs on in a day

  8.9

  Apprentice at Kwik Fit, June 2022

• Best thing

  Working with cars

  Worst thing

  Don’t really get any breaks

  5.5

  Tyre fitter at Kwik Fit, June 2022

• Best thing

  You learn lots of stuff

  Worst thing

  Everyday is the same

  2.6

  Apprentice at Kwik Fit, March 2022

• Best thing

  Helping people in desperate times or needs or just making peoples days.

  Worst thing

  Management

  2.7

  Tyre fitter at Kwik Fit, February 2022

• Best thing

  centre managers are sound, actually head office and big bosses don’t care one bit

  Worst thing

  the people you work with, back stabbing, a lot of tattle tales

  2.8

  Tyre technician at Kwik Fit, February 2022

• Want to reply to reviews as an employer? Claim your profile

• Best thing

  Enjoy working on cars and also getting the chance to help out customers

  Worst thing

  Oil changes

  9.5

  Service technician at Kwik Fit, January 2022

• Best thing

  Hours worked only 39
  Great pay compared to the rest of the industry.
  The latest tools and equipment.
  Very understanding and friendly staff.
  No two days are the same.
  You feel vital to the team and they will do anything to help.
  Mangers often have a catch up once a month to see how you are doing and give you guidance to perform better and exceed.

  Worst thing

  Can be hard to get the job often long waiting but is worth it.

  10

  Manager at Kwik Fit, December 2021

• Best thing

  Generally most things to be fair. I don’t hate going to work or anything like that. It just can be stressful at times.

  Worst thing

  No lunch breaks for management. HR have been contacted but don’t really care. I’m pretty sure this is illegal. The pay split between a manager and mot tester is only a couple of grand but they get lunch breaks, guaranteed 2 days off a week, get paid over time, finish early everyday…….

  4.8

  Manager at Kwik Fit, October 2021

• Best thing

  The other people on the team

  Worst thing

  Overtime paid at standard rate but there's always money missing they do not care about staff as long as there making money poor management no regards for health and safety will look to blame anyone rather than the company for shortcomings in there service

  1.0

  Supervisor at Kwik Fit, June 2021

• Best thing

  Home time

  Worst thing

  The time between starting and home time

  2.7

  Mechanical fitter at Kwik Fit, March 2021

• Want to reply to reviews as an employer? Claim your profile

• Best thing

  fairly laid back and job itself is busy but easy.

  Worst thing

  No breaks for management and have to work untold hours for free.

  4.8

  Manager at Kwik Fit, March 2021

• Best thing

  Keeping people safe on the road

  Worst thing

  Hours, working in the cold,

  1.4

  MOT tester at Kwik Fit, February 2021

• Best thing

  Freedom

  Worst thing

  Always tired, traveling too much work

  6.9

  Mobile fitter at Kwik Fit, February 2021

• Best thing

  Early finish

  Worst thing

  Amount of jobs expected in a day

  6.2

  Tyre technician at Kwik Fit, February 2021

• Best thing

  working with a good team

  Worst thing

  cold workshop

  9.4

  Technician at Kwik Fit, January 2021

• Want to reply to reviews as an employer? Claim your profile

• Best thing

  Easy work

  Worst thing

  The cold and wet

  8.2

  Supervisor at Kwik Fit, November 2020

• Best thing

  Stability

  Worst thing

  This box isn't big enough to write lol

  2.1

  Technician at Kwik Fit, November 2020

• Best thing

  Working with some fantastic cars

  Worst thing

  Buying your own tools and expect to have everything

  1.4

  Supervisor at Kwik Fit, October 2020

• Best thing

  Being my own boss in a van

  Worst thing

  Long hours

  6.3

  Mobile tyre technician at Kwik Fit, October 2020

• Best thing

  The team

  Worst thing

  Breakdowns and the stress of techs off the road

  9.6

  Despatcher at Kwik Fit, August 2020