Gold Care Homes
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DismissGold Care Homes is a social care provider. They operate residential and nursing homes and provide, palliative, dementia and respite care.
goldcarehomes.comRating based on 28 employees who took the Breakroom Quiz
About jobs at Gold Care Homes
Pay
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Okay
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Only some people are paid a living wage
Do Gold Care Homes pay a living wage?
Some people are not paid a living wage.
How we know this
36% of people say they are paid below the Real Living Wage for where they live.Based on data from 11 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are ÂŁ12.60 per hour, and ÂŁ13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Needs improving
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Most people don’t get paid breaks
Do workers at Gold Care Homes get paid breaks?
No. Most people don’t get paid breaks.
How we know this
100% of people say they don’t get paid breaks.Based on data from 12 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
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Most people don’t get sick pay
Do Gold Care Homes pay sick pay?
No. Most people don’t get proper sick pay.
How we know this
100% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 12 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
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Some people do unpaid extra work
Do workers at Gold Care Homes do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
50% of people report that they do extra work that they don’t get paid for.Based on data from 12 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Good
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Most people don’t worry about their hours
Do workers at Gold Care Homes worry about hours?
Most people don’t worry about getting enough hours.
How we know this
91% of people report they don’t worry about getting enough hours.Based on data from 11 people who took the Breakroom Quiz between February 2023 and February 2025.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
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Only some people get a choice of shifts
Do Gold Care Homes workers get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
36% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 11 people who took the Breakroom Quiz between February 2023 and February 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Good
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Shifts don’t get changed at short notice
Do Gold Care Homes managers change shifts at short notice?
Most managers don’t change people’s shifts at short notice.
How we know this
82% of people say their manager doesn’t changes their shifts at the last minute.Based on data from 11 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Workplace
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Good
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Most people feel treated with respect
Do people at Gold Care Homes feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
82% of people say they’re treated with respect by their managers.Based on data from 11 people who took the Breakroom Quiz between September 2023 and April 2025.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Okay
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Only some people get proper breaks
Do people at Gold Care Homes get proper breaks?
Some people don’t get proper breaks.
How we know this
36% of people report that they don’t get to take proper breaks.Based on data from 11 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful to work at Gold Care Homes?
Most people feel stressed here.
How we know this
82% of people say they often feel stressed at work.Based on data from 11 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
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Most people enjoy their job
Do people at Gold Care Homes enjoy their jobs?
Most people enjoy their job.
How we know this
90% of people report they enjoy their job.Based on data from 10 people who took the Breakroom Quiz between May 2023 and April 2025.
Okay
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Only some people recommend their team
Do people at Gold Care Homes recommend working with their team?
Only some people recommend working with their team.
How we know this
58% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 12 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
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Most people get enough training
Do people get enough training when they start at Gold Care Homes?
Most people got enough training when they started.
How we know this
75% of people report they got enough training when they started working here.Based on data from 12 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are people given support to progress at Gold Care Homes?
Only some people are given support to progress here.
How we know this
In the last year, 36% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 11 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
How Gold Care Homes ranks
Gold Care Homes ranks joint 68th to work for out of social care providers.
- 68= Home Group
- 68= Gold Care Homes
- 68= Greensleeves Care
Rankings are based on Breakroom Ratings for employers with 20 or more Breakroom Quiz responses, accurate as of 23 April 2025.
Gold Care Homes job reviews
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Best thing
The best thing about my job is putting a smile on my residents faces
Worst thing
Under staffed
Carer at Gold Care Homes, August 2024
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Best thing
Some Permanent staff are so lovely understanding and polite,the residents of the home are amazing across all levels of care
Worst thing
The home is run by agency all the time, don't get or feel appreciated
Expect to much with no staffHousekeeper at Gold Care Homes, August 2022