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FM Conway
FM Conway is an infrastructure services company. They work on transport, built environment and open spaces projects.
About FM Conway, in their own words:
Our Mission: To transform the built environment using sustainable, innovative, self-delivered, quality services; working together as a family with our people, our customers and our communities.
FM Conway works in transportation, the built environment and public realm. In partnership with network operators, local authorities and private clients, we bring clear thinking, innovation and high-quality delivery to everything we do.
Our history begins in 1961 when Francis (Frank) Michael Conway took the bold decision to replace his family car with a lorry. A change that laid the foundations of a market-leading, innovative family business.
Frank’s single-minded determination prevailed to establish a great company with a great ethos and a passion for people. A sentiment continued by Frank’s son, Michael Conway, who took over the company in 1981. Michael’s commitment to succeed was palpable, increasing company turnover to £1,000,000 in just four years, his self-delivery philosophy was unique and his creativity for using recycled materials was unprecedented.
Fast forward 60 years and FM Conway has grown and changed significantly since 1961, as we continue to look to the future, we must not forget where we came from and it is through the challenges and successes, and most importantly the great people at the heart of what we do, that has made the FM Conway story worth sharing.
From one man and a lorry, to one of the leading infrastructure services companies in the UK, the first 60 years of FM Conway has been an exciting journey filled with growth, innovation, and lasting impact.
The best things about working at FM Conway
- 96% say it’s easy to book holiday
- 85% say they enjoy their job
- 79% say they have respectful managers
Featured by FM Conway, based on 65 employees who took the Breakroom Quiz
What FM Conway say
Perks of working at FM Conway from FM Conway
- 🏆 Opportunities for career and professional development
- 🏝️ Generous annual leave entitlement
- ⭐️ Life assurance
- 🎓 Opportunities to study for internal and external training and qualifications
- 💰 Access to a wide range of shopping discounts
- 😊 Health and well-being benefits including 24 hour helplines and a virtual GP service
- 💸 Discounted gym memberships
- 💞 Support from trained in-house mental health first aiders
- 🤰 Enhanced maternity pay
- 👯♀️ Refer a friend scheme
Diversity and inclusion statement from FM Conway
FM Conway is committed to creating an inclusive organisational culture that allows everyone to do their best and be their best.
Our aim is to ensure that every opportunity is available to every person across the communities that we serve and beyond, and to do this we are committed to engaging across a wide demographic that affords our people the space and confidence to develop to their full potential.
With sustainability at our heart, we recognise that to be an employer of choice, we must create an inclusive environment to support, nurture and grow our family for now and for the future.
We are committed to ensuring that everyone in our diverse and ever-changing society is understood and is highly valued and it is our duty to create equal opportunities and work to eliminate inequality in our business.
Company values from FM Conway
Our values define who we are as a company, guiding our actions and decisions:
Care - As a family business we act with care and compassion
Innovation - Our passion is to always find a better way
Integrity - A business committed to doing the right thing
Excellence - Great people delivering great work, always
Pay Explainer from FM Conway
Our pay scales for our Water and Drainage and Flowline Operative roles are as follows:
- Lowest: £12.04 per hour, Highest: £17.08 per hour
Featured roles from FM Conway
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HGV Class 2 Driver
A Class 2 license and a full CPC
As our HGV Class 2 Driver you will work as part of a two-person team to carry out a range of services including cleaning, clearance, repair and maintenance of drains. You will be conducting all areas of drainage work, including high pressure water jetting and CCTV survey works.
What FM Conway employees say
65 FM Conway employees have taken the Breakroom Quiz and told us what it’s really like to work there. Here’s everything they have told us:
Breakroom Rating for FM Conway
Pay
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Good
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Most people are paid a living wage
Do FM Conway pay a living wage?
Most people are paid a living wage.
How we know this
88% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 40 people who took the Breakroom Quiz between June 2023 and April 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Okay
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Only some people are paid market rates
Do FM Conway pay market rates?
Only some people are paid above average for their job.
How we know this
38% of people are paid below average for the type of work they do.Based on data from 24 people who took the Breakroom Quiz between July 2023 and April 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Okay
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Only some people get paid breaks
Do workers at FM Conway get paid breaks?
Sometimes. Only some people get paid breaks.
How we know this
53% of people say they don’t get paid breaks.Based on data from 43 people who took the Breakroom Quiz between June 2023 and April 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
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Most people don’t get sick pay
Do FM Conway pay sick pay?
No. Most people don’t get proper sick pay.
How we know this
95% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 38 people who took the Breakroom Quiz between June 2023 and April 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Good
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Most people don’t do unpaid extra work
Do workers at FM Conway do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
85% of people report that they don’t do extra unpaid work.Based on data from 34 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at FM Conway?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 95% of people with changing schedules report getting one week notice or less.
- 5% of people with changing schedules report getting two weeks notice.
- 0% of people with changing schedules report getting three weeks notice.
- 0% of people with changing schedules report getting four weeks notice or more.
Based on data from 20 people who took the Breakroom Quiz between June 2023 and April 2025.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
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Most people don’t worry about their hours
Do workers at FM Conway worry about hours?
Most people don’t worry about getting enough hours.
How we know this
84% of people report they don’t worry about getting enough hours.Based on data from 32 people who took the Breakroom Quiz between June 2023 and April 2025.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
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Only some people get a choice of shifts
Do FM Conway workers get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
50% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 32 people who took the Breakroom Quiz between June 2023 and April 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Good
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Easy to change shifts
How easy is it for FM Conway workers to change shifts?
Most people find it easy to change shifts.
How we know this
68% of people report that it’s easy to change shifts if they need to.Based on data from 19 people who took the Breakroom Quiz between June 2023 and April 2025.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
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Easy to book holiday
How easy is it to book a holiday at FM Conway?
Most people find it easy to book holiday.
How we know this
96% of people report it’s easy to book holidays.Based on data from 45 people who took the Breakroom Quiz between June 2023 and April 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
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Shifts can get changed at short notice
Do FM Conway managers change shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
38% of people say their manager changes their shifts at the last minute.Based on data from 32 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Good
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Most people find it easy to take sick leave
How easy is it to take sick leave at FM Conway?
Most people find it easy to take sick leave.
How we know this
73% of people report that it’s easy to take time off if they are sick.Based on data from 37 people who took the Breakroom Quiz between June 2023 and April 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Good
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Most parents say it’s good
Is working at FM Conway good if you’re a parent or carer?
Most parents and carers say this is a good place to work.
How we know this
69% of people who care for a child or other relative report this is a good place to work.Based on data from 16 people who took the Breakroom Quiz between June 2023 and February 2025.
Why this matters
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
Workplace
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Good
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Most people feel treated with respect
Do people at FM Conway feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
79% of people say they’re treated with respect by their managers.Based on data from 43 people who took the Breakroom Quiz between June 2023 and April 2025.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Okay
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Only some people get proper breaks
Do people at FM Conway get proper breaks?
Some people don’t get proper breaks.
How we know this
47% of people report that they don’t get to take proper breaks.Based on data from 45 people who took the Breakroom Quiz between June 2023 and April 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Okay
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Some people are stressed
Is it stressful to work at FM Conway?
Some people feel stressed here.
How we know this
51% of people say they often feel stressed at work.Based on data from 45 people who took the Breakroom Quiz between June 2023 and April 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
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Most people enjoy their job
Do people at FM Conway enjoy their jobs?
Most people enjoy their job.
How we know this
85% of people report they enjoy their job.Based on data from 40 people who took the Breakroom Quiz between June 2023 and April 2025.
Okay
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Only some people recommend their team
Do people at FM Conway recommend working with their team?
Only some people recommend working with their team.
How we know this
37% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 46 people who took the Breakroom Quiz between June 2023 and April 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do people get enough training when they start at FM Conway?
Some people didn’t get enough training when they started.
How we know this
44% of people report they didn’t get enough training when they started working here.Based on data from 45 people who took the Breakroom Quiz between June 2023 and April 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are people given support to progress at FM Conway?
Only some people are given support to progress here.
How we know this
In the last year, 48% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 44 people who took the Breakroom Quiz between June 2023 and April 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think FM Conway head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
70% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 43 people who took the Breakroom Quiz between June 2023 and April 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do workers feel well informed about how FM Conway is doing?
Only some people feel well informed about how the company is doing.
How we know this
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 45 people who took the Breakroom Quiz between June 2023 and April 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
FM Conway job reviews
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Best thing
Being your own boss when out in my lorry
Worst thing
Sitting in traffic and waiting about on jobs
HGV class 2 driver at FM Conway, March 2025
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Best thing
The people, the variety, the hybrid working
Worst thing
No bonus opportunities.
Administration at FM Conway, March 2024
More about construction firms
FM Conway ranks joint 46th to work for out of construction firms.
- 46= Robertson
- 46= FM Conway
- 50= Wilson James
Rankings are based on Breakroom Ratings for employers with 30 or more Breakroom Quiz responses, accurate as of 23 April 2025.