Estee Lauder job reviews

Showing 12 reviews

• Best thing

  Benefits, the people are kind.

  Worst thing

  Customers can be a little rude

  9.2

  Beauty advisor at Estee Lauder, March 2025

• Best thing

  Talking to new people every day and the 50% off discount. I also like helping people feel beautiful

  Worst thing

  The constant need to be better and having to ask for customers emails. Favoritism

  6.0

  Key holder at Estee Lauder, March 2025

• Best thing

  Discounts from where I work. Easy job just selling which is I am good at.

  Worst thing

  Power tripper. Young managements thinks they can manipulate.

  2.7

  Stylist at Estee Lauder, February 2025

• Best thing

  The products.
  The colleges.

  Worst thing

  Pay could be better.

  9.4

  Employee at Estee Lauder, September 2024

• Best thing

  The artistry and people are the best thing about working at MAC

  Worst thing

  The management, the lack of progression, the disrespect from higher ups and the just being a number to the company.

  2.4

  Keyholder at Estee Lauder, August 2024

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• Best thing

  The people I work with.

  Worst thing

  Early morning.

  8.0

  Assembly operative at Estee Lauder, May 2024

• Best thing

  Pay and discounts

  Worst thing

  Hours of work start at 5am and finish sometimes 9pm

  2.3

  Consultant at Estee Lauder, March 2023

• Best thing

  Discounf

  Worst thing

  Stressed, over worked and underpaid, little room for progression since they majorly cut back on roles

  8.4

  Employee at Estee Lauder, October 2022

• Best thing

  Great work environment
  Flexible shifts

  Worst thing

  Little to no support from management
  Extremely high targets

  9.1

  Manager at Estee Lauder, June 2022

• Best thing

  Discount

  Worst thing

  The pressure to make ridiculous amount of money. Especially if you’re working on your own. The managers don’t want to accept reality of a retail store and think they live in a dream land where we have customers spending so much money. They suck the passion for beauty out of you. Commission is RUBBISH only 1%
  The store is freezing cold, we get so much verbal abuse from the public
  They want us to make money instore but out better offers online! And wonder why high st stores are shutting down …

  4.9

  Beauty advisor at Estee Lauder, February 2022

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• Best thing

  Good discounts, take home quite a bit of makeup and products

  Worst thing

  When I worked there under a certain brand owned by this company, we weren’t allowed to take our jackets off in the summer even though we were overheating. We were constantly judged by the managers, who never understood our personal issues, we were expected to work weekends all the time, our manager was always late but if we were late by even 5 minutes we were told to take it off our break time, we weren’t allowed to drink water on shop floor, even when it was over 30 degrees in the shop, our manager gossiped about us behind our backs to the other counter managers on different counters and constantly judged us for being friendly rather than wanting to sell tonnes of unnecessary products to the customer. I wanted to fit the need of the customer to create loyalty and trust but I was told I needed to upsale and basically lie about what they ‘needed’ just so I could make their profit.

  2.4

  Sales advisor at Estee Lauder, November 2021

• Best thing

  Discount on products

  Worst thing

  Non flexiblity

  5.5

  Sales assistant at Estee Lauder, May 2021