Co-op Funeralcare
Good news! Co-op Funeralcare has claimed their Breakroom profile.
They care about what their frontline employees think and want to be a good employer.
DismissCo-op Funeralcare is a funeral directors. They have funeral homes across the UK.
coop.co.uk/funeralcare
Rating based on 223 employees who took the Breakroom Quiz
About jobs at Co-op Funeralcare
Pay
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Good
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Most people are paid a living wage
Do Co-op Funeralcare pay a living wage?
Most people are paid a living wage.
How we know this
72% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 50 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are ÂŁ12.60 per hour, and ÂŁ13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Good
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Most people are paid market rates
Do Co-op Funeralcare pay market rates?
Most people are paid above average for their job.
How we know this
78% of people are paid above average for the type of work they do.Based on data from 27 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
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Most people don’t get paid breaks
Do workers at Co-op Funeralcare get paid breaks?
No. Most people don’t get paid breaks.
How we know this
85% of people say they don’t get paid breaks.Based on data from 46 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Okay
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Only some people get sick pay
Do Co-op Funeralcare pay sick pay?
Sometimes. Only some people get proper sick pay.
How we know this
57% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 42 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
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Some people do unpaid extra work
Do workers at Co-op Funeralcare do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
45% of people report that they do extra work that they don’t get paid for.Based on data from 42 people who took the Breakroom Quiz between May 2024 and April 2025.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at Co-op Funeralcare?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 76% of people with changing schedules report getting one week notice or less.
- 6% of people with changing schedules report getting two weeks notice.
- 4% of people with changing schedules report getting three weeks notice.
- 14% of people with changing schedules report getting four weeks notice or more.
Based on data from 50 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
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Most people don’t worry about their hours
Do workers at Co-op Funeralcare worry about hours?
Most people don’t worry about getting enough hours.
How we know this
72% of people report they don’t worry about getting enough hours.Based on data from 47 people who took the Breakroom Quiz between May 2024 and April 2025.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
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Only some people get a choice of shifts
Do Co-op Funeralcare workers get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
61% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 41 people who took the Breakroom Quiz between May 2024 and April 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for Co-op Funeralcare workers to change shifts?
Some people find it hard to change shifts.
How we know this
39% of people report that it’s hard to change shifts if they need to.Based on data from 51 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
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Easy to book holiday
How easy is it to book a holiday at Co-op Funeralcare?
Most people find it easy to book holiday.
How we know this
77% of people report it’s easy to book holidays.Based on data from 47 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
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Shifts can get changed at short notice
Do Co-op Funeralcare managers change shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
43% of people say their manager changes their shifts at the last minute.Based on data from 47 people who took the Breakroom Quiz between May 2024 and April 2025.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Good
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Most people find it easy to take sick leave
How easy is it to take sick leave at Co-op Funeralcare?
Most people find it easy to take sick leave.
How we know this
68% of people report that it’s easy to take time off if they are sick.Based on data from 44 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Okay
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Only some parents say it’s good
Is working at Co-op Funeralcare good if you’re a parent or carer?
Only some parents and carer say this is a good place to work.
How we know this
42% of people who care for a child or other relative report this isn’t a good place to work.Based on data from 24 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
Workplace
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Okay
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Only some people feel treated with respect
Do people at Co-op Funeralcare feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
How we know this
39% of people say they’re not treated with respect by their managers.Based on data from 38 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Needs improving
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Most people don’t get proper breaks
Do people at Co-op Funeralcare get proper breaks?
Most people don’t get proper breaks.
How we know this
68% of people report that they don’t get to take proper breaks.Based on data from 44 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful to work at Co-op Funeralcare?
Most people feel stressed here.
How we know this
80% of people say they often feel stressed at work.Based on data from 49 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
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Most people enjoy their job
Do people at Co-op Funeralcare enjoy their jobs?
Most people enjoy their job.
How we know this
82% of people report they enjoy their job.Based on data from 39 people who took the Breakroom Quiz between April 2024 and April 2025.
Okay
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Only some people recommend their team
Do people at Co-op Funeralcare recommend working with their team?
Only some people recommend working with their team.
How we know this
60% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 52 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do people get enough training when they start at Co-op Funeralcare?
Some people didn’t get enough training when they started.
How we know this
58% of people report they didn’t get enough training when they started working here.Based on data from 48 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Needs improving
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Most people don’t get support to progress
Are people given support to progress at Co-op Funeralcare?
Most people aren’t given support to progress here.
How we know this
In the last year, 71% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 45 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think Co-op Funeralcare head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
94% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 48 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do workers feel well informed about how Co-op Funeralcare is doing?
Only some people feel well informed about how the company is doing.
How we know this
49% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 49 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
How Co-op Funeralcare ranks
Co-op Funeralcare ranks 6th to work for out of funeral care providers.
- 4= Southern Co-op
- 6 Co-op Funeralcare
- 7 Chelmsford Star Co-operative
Rankings are based on Breakroom Ratings for employers with 5 or more Breakroom Quiz responses, accurate as of 23 April 2025.
Pay ranges at Co-op Funeralcare
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ÂŁ11.00-12.64 per hour
Co-op Funeralcare job reviews
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Best thing
The ground level service of the girls in branches. We do everything we can to assist the families and the rewards of a thank you can't be beaten.
Third party connections has you working with all cultures and all walks of life.Worst thing
Pay does not reflect the immense workload.
Company is profit focussed over providing needs and wants for families.
Families are called customers by management.
Management are hired on profit managerial skills that are not funeral care or any care service background.
Bullying is rife by management. No opinion is allowed despite the common sense.
Management demand all co op demands take priority over families.
Zero training and zero support leading to staff leaving within months.
Disciplianaries fired on a continual basis causing staff to walk on eggshells.Funeral arranger at Co-op Funeralcare, June 2021
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Best thing
It's rewarding work, you make your own decisions on your workload and you're there in a family's darkest hour to give their loved one the dignity and care they deserve.
The pays pretty good, and the company does make a lot of allowances for staff to look after themselves and each other.
Worst thing
Workplace politics and slackers that view it as a job rather than a career have brought the reputation down. The vehicles aren't maintained frequently enough and there have been times when you're expected to drive a vehicle to collect someone who has died and the lights don't work, or the heater has died in the middle of winter.
Higher up management do try to push things in the right direction though... its never truly dangerous.
Employee at Co-op Funeralcare, April 2021
Handy to know
How are people paid?
Based on 52 Co-op Funeralcare employees
How much notice do people get of their shifts?
Based on 50 Co-op Funeralcare employees
What contracts are people on?
Based on 43 Co-op Funeralcare employees