Castell Howell

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Castell Howell is a cash and carry food wholesaler in Wales.

castellhowellfoods.co.uk

Rating based on 28 employees who took the Breakroom Quiz

About jobs at Castell Howell

Pay

    Good
  • Most people are paid a living wage

    Do Castell Howell pay a living wage?

    Most people are paid a living wage.

    How we know this

    90% of people say they are paid at or above the Real Living Wage for where they live.

    Based on data from 10 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are ÂŁ12.60 per hour, and ÂŁ13.85 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Okay
  • Only some people are paid market rates

    Do Castell Howell pay market rates?

    Only some people are paid above average for their job.

    How we know this

    40% of people are paid below average for the type of work they do.

    Based on data from 10 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Okay
  • Only some people get paid breaks

    Do workers at Castell Howell get paid breaks?

    Sometimes. Only some people get paid breaks.

    How we know this

    42% of people say they don’t get paid breaks.

    Based on data from 12 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do Castell Howell pay sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    83% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 12 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

Hours and flexibility

    Okay
  • Can be hard to book holiday

    How easy is it to book a holiday at Castell Howell?

    Some people find it hard to book holiday.

    How we know this

    50% of people report it’s hard to book holidays.

    Based on data from 12 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it to take sick leave at Castell Howell?

    Some people find it hard to take sick leave.

    How we know this

    55% of people report that it’s hard to take time off if they are sick.

    Based on data from 11 people who took the Breakroom Quiz between August 2023 and April 2025.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

Workplace

    Good
  • Most people get proper breaks

    Do people at Castell Howell get proper breaks?

    Most people get proper breaks.

    How we know this

    91% of people report that they get to take proper breaks.

    Based on data from 11 people who took the Breakroom Quiz between December 2022 and October 2024.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Needs improving
  • Most people are stressed

    Is it stressful to work at Castell Howell?

    Most people feel stressed here.

    How we know this

    70% of people say they often feel stressed at work.

    Based on data from 10 people who took the Breakroom Quiz between September 2023 and April 2025.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Needs improving
  • Most people don’t enjoy their job

    Do people at Castell Howell enjoy their jobs?

    Most people don’t enjoy their job.

    How we know this

    80% of people report they don’t enjoy their job.

    Based on data from 10 people who took the Breakroom Quiz between January 2023 and January 2025.

  • Needs improving
  • Most people don’t recommend their team

    Do people at Castell Howell recommend working with their team?

    Not many people recommend working with their team.

    How we know this

    75% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 12 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do people get enough training when they start at Castell Howell?

    Some people didn’t get enough training when they started.

    How we know this

    50% of people report they didn’t get enough training when they started working here.

    Based on data from 12 people who took the Breakroom Quiz between January 2023 and January 2025.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do people think Castell Howell head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    70% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 10 people who took the Breakroom Quiz between March 2023 and February 2025.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do workers feel well informed about how Castell Howell is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    55% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 11 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

How Castell Howell ranks

Castell Howell ranks joint 24th to work for out of food wholesalers.

  1. 23 Premier Fruits
    5.8
  2. 24= Castell Howell
    5.6
  3. 24= Harvey & Brockless
    5.6

Rankings are based on Breakroom Ratings for employers with 5 or more Breakroom Quiz responses, accurate as of 23 April 2025.

Castell Howell job reviews

  • Best thing

    Pay

    Worst thing

    The pay structure and management

    6.7

    Store person at Castell Howell, December 2019

  • Best thing

    Pay and overtime

    Worst thing

    Lazy co workers

    5.5

    Picking at Castell Howell, November 2019