Avenues Group

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The Avenues Group supports people with acquired brain injuries, autism and learning difficulties.

avenuesgroup.org.uk

Rating based on 24 employees who took the Breakroom Quiz

About jobs at the Avenues Group

Pay

    Needs improving
  • Most people are paid below market rates

    Do the Avenues Group pay market rates?

    Most people are paid less than average for their job.

    How we know this

    80% of people are paid below average for the type of work they do.

    Based on data from 10 people who took the Breakroom Quiz between June 2023 and April 2025.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Needs improving
  • Most people don’t get paid breaks

    Do workers at the Avenues Group get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    82% of people say they don’t get paid breaks.

    Based on data from 11 people who took the Breakroom Quiz between June 2023 and April 2025.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Okay
  • Only some people get sick pay

    Do the Avenues Group pay sick pay?

    Sometimes. Only some people get proper sick pay.

    How we know this

    50% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 10 people who took the Breakroom Quiz between June 2023 and April 2025.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Okay
  • Some people do unpaid extra work

    Do workers at the Avenues Group do extra work that they don't get paid for?

    Sometimes. Some people do unpaid extra work.

    How we know this

    50% of people report that they do extra work that they don’t get paid for.

    Based on data from 10 people who took the Breakroom Quiz between August 2023 and April 2025.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Good
  • 4+ weeks notice of shifts

    How much notice do people get of their shift pattern at the Avenues Group?

    Most people get 4 weeks notice of when they’re working.

    How we know this

    • 0% of people with changing schedules report getting one week notice or less.
    • 20% of people with changing schedules report getting two weeks notice.
    • 10% of people with changing schedules report getting three weeks notice.
    • 70% of people with changing schedules report getting four weeks notice or more.

    Based on data from 10 people who took the Breakroom Quiz between August 2023 and April 2025.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Good
  • Easy to book holiday

    How easy is it to book a holiday at the Avenues Group?

    Most people find it easy to book holiday.

    How we know this

    70% of people report it’s easy to book holidays.

    Based on data from 10 people who took the Breakroom Quiz between August 2023 and April 2025.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it to take sick leave at the Avenues Group?

    Some people find it hard to take sick leave.

    How we know this

    40% of people report that it’s hard to take time off if they are sick.

    Based on data from 10 people who took the Breakroom Quiz between September 2023 and April 2025.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

Workplace

    Okay
  • Only some people feel treated with respect

    Do people at the Avenues Group feel treated with respect by their managers?

    Some people don’t feel treated with respect by their managers.

    How we know this

    50% of people say they’re not treated with respect by their managers.

    Based on data from 10 people who took the Breakroom Quiz between August 2023 and April 2025.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Needs improving
  • Most people don’t get proper breaks

    Do people at the Avenues Group get proper breaks?

    Most people don’t get proper breaks.

    How we know this

    100% of people report that they don’t get to take proper breaks.

    Based on data from 11 people who took the Breakroom Quiz between June 2023 and April 2025.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Needs improving
  • Most people are stressed

    Is it stressful to work at the Avenues Group?

    Most people feel stressed here.

    How we know this

    91% of people say they often feel stressed at work.

    Based on data from 11 people who took the Breakroom Quiz between June 2023 and April 2025.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Good
  • Most people enjoy their job

    Do people at the Avenues Group enjoy their jobs?

    Most people enjoy their job.

    How we know this

    73% of people report they enjoy their job.

    Based on data from 11 people who took the Breakroom Quiz between June 2023 and April 2025.

  • Needs improving
  • Most people don’t recommend their team

    Do people at the Avenues Group recommend working with their team?

    Not many people recommend working with their team.

    How we know this

    75% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 12 people who took the Breakroom Quiz between June 2023 and April 2025.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Good
  • Most people get enough training

    Do people get enough training when they start at the Avenues Group?

    Most people got enough training when they started.

    How we know this

    83% of people report they got enough training when they started working here.

    Based on data from 12 people who took the Breakroom Quiz between June 2023 and April 2025.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do people think the Avenues Group head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    91% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 11 people who took the Breakroom Quiz between June 2023 and April 2025.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Needs improving
  • Most people don’t feel well informed by head office

    Do workers feel well informed about how the Avenues Group is doing?

    Most people don’t feel well informed about how the company is doing.

    How we know this

    73% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 11 people who took the Breakroom Quiz between June 2023 and April 2025.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

How the Avenues Group ranks

Avenues Group ranks joint 247th to work for out of social care providers.

  1. 240= Care Plus
    4.1
  2. 247= Avenues Group
    4.0
  3. 247= Professional Carers
    4.0

Rankings are based on Breakroom Ratings for employers with 20 or more Breakroom Quiz responses, accurate as of 23 April 2025.

Avenues Group job reviews

  • Best thing

    Each day is a new challenge

    Worst thing

    Management don't always respect members of staff that are on shift

    4.6

    Support worker at the Avenues Group, April 2022

  • Best thing

    Helping less able people when they laugh smile and say please and thank you and ask when your coming back

    Worst thing

    Stressful not enough time not enough staff , too much paper not much time to support the people not enough money and time to go out and about activitys

    3.0

    Support worker at the Avenues Group, June 2021

Handy to know

How are people paid?

42%
by the hour
58%
an annual salary

Based on 12 Avenues Group employees

How much notice do people get of their shifts?

20%
10%
70%
20% of people with changing schedules report getting two weeks notice. 10% of people with changing schedules report getting three weeks notice. 70% of people with changing schedules report getting four weeks notice or more.

Based on 10 Avenues Group employees