Ark Care Services
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DismissArk Care Services provides home care services, as well as operate residential care homes.
arkcare.co.ukRating based on 22 employees who took the Breakroom Quiz
About jobs at Ark Care Services
Pay
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Good
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Most people are paid a living wage
Do Ark Care Services pay a living wage?
Most people are paid a living wage.
How we know this
80% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 10 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are ÂŁ12.60 per hour, and ÂŁ13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Okay
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Only some people are paid market rates
Do Ark Care Services pay market rates?
Only some people are paid above average for their job.
How we know this
50% of people are paid below average for the type of work they do.Based on data from 12 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Good
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Most people get paid breaks
Do workers at Ark Care Services get paid breaks?
Yes. Most people get paid breaks.
How we know this
70% of people say they get paid breaks.Based on data from 10 people who took the Breakroom Quiz between April 2023 and February 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Okay
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Only some people get sick pay
Do Ark Care Services pay sick pay?
Sometimes. Only some people get proper sick pay.
How we know this
60% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 10 people who took the Breakroom Quiz between May 2023 and March 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Good
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Most people don’t do unpaid extra work
Do workers at Ark Care Services do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
82% of people report that they don’t do extra unpaid work.Based on data from 11 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Okay
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Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at Ark Care Services?
Only some people get 4 weeks notice of when they’re working.
How we know this
- 20% of people with changing schedules report getting one week notice or less.
- 10% of people with changing schedules report getting two weeks notice.
- 30% of people with changing schedules report getting three weeks notice.
- 40% of people with changing schedules report getting four weeks notice or more.
Based on data from 10 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
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Most people don’t worry about their hours
Do workers at Ark Care Services worry about hours?
Most people don’t worry about getting enough hours.
How we know this
73% of people report they don’t worry about getting enough hours.Based on data from 11 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
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Can be hard to book holiday
How easy is it to book a holiday at Ark Care Services?
Some people find it hard to book holiday.
How we know this
36% of people report it’s hard to book holidays.Based on data from 11 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
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Shifts can get changed at short notice
Do Ark Care Services managers change shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
55% of people say their manager changes their shifts at the last minute.Based on data from 11 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Workplace
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Good
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Most people feel treated with respect
Do people at Ark Care Services feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
90% of people say they’re treated with respect by their managers.Based on data from 10 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Needs improving
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Most people don’t get proper breaks
Do people at Ark Care Services get proper breaks?
Most people don’t get proper breaks.
How we know this
73% of people report that they don’t get to take proper breaks.Based on data from 11 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful to work at Ark Care Services?
Most people feel stressed here.
How we know this
70% of people say they often feel stressed at work.Based on data from 10 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
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Most people enjoy their job
Do people at Ark Care Services enjoy their jobs?
Most people enjoy their job.
How we know this
82% of people report they enjoy their job.Based on data from 11 people who took the Breakroom Quiz between April 2023 and March 2025.
Good
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Most people recommend their team
Do people at Ark Care Services recommend working with their team?
Most people recommend working with their team.
How we know this
67% of people report that they would recommend working with their immediate team to a friend.Based on data from 12 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
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Most people get enough training
Do people get enough training when they start at Ark Care Services?
Most people got enough training when they started.
How we know this
73% of people report they got enough training when they started working here.Based on data from 11 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are people given support to progress at Ark Care Services?
Only some people are given support to progress here.
How we know this
In the last year, 50% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 10 people who took the Breakroom Quiz between May 2023 and March 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think Ark Care Services head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
90% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 10 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do workers feel well informed about how Ark Care Services is doing?
Only some people feel well informed about how the company is doing.
How we know this
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 10 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
How Ark Care Services ranks
Ark Care Services ranks joint 24th to work for out of social care providers.
- 24= Trident Group
- 24= Ark Care Services
- 30= Ideal Care Homes
Rankings are based on Breakroom Ratings for employers with 20 or more Breakroom Quiz responses, accurate as of 23 April 2025.
Ark Care Services job reviews
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Best thing
Tenants, ethics, responsibility
Worst thing
Pay, atmosphere, long hours, stress
Support worker at Ark Care Services, May 2023
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Best thing
people i work with
Worst thing
occasional lack of communication from management
Support worker at Ark Care Services, April 2023
Handy to know
How are people paid?
Based on 12 Ark Care Services employees
How much notice do people get of their shifts?
Based on 10 Ark Care Services employees
What contracts are people on?
Based on 10 Ark Care Services employees