Age UK job reviews

Showing 41 reviews

• Best thing

  Meeting new people

  Worst thing

  Adding extra calls without informing me

  2.1

  Care assistant at Age UK, April 2025

• Best thing

  The people we support

  Worst thing

  The management

  8.5

  Dementia support worker at Age UK, December 2024

• Best thing

  The supportive environment

  Worst thing

  The pay

  8.8

  HR administrator at Age UK, November 2024

• Best thing

  Customers

  Worst thing

  The only one working alone in shop

  2.1

  Assistant manager at Age UK, September 2024

• Best thing

  Helping the elderly

  Worst thing

  There is a lot of cleaning

  9.7

  Support AT home worker at Age UK, August 2024

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• Best thing

  Great team of staff and volunteers
  Good cause

  Worst thing

  Terrible wages
  Huge expectations with little training
  Completely out of touch consumer model
  Unrealistic financial targets

  3.3

  Store manager at Age UK, July 2024

• Best thing

  The flexibility

  Worst thing

  That despite being told I’m a home support all I do is clean, sometimes filthy houses.

  4.5

  Home carer at Age UK, March 2024

• Best thing

  Knowing I have helped someone.

  Worst thing

  Shifts

  1.0

  Healthcare assistant at Age UK, October 2023

• Best thing

  The clients and knowing you make a difference

  Worst thing

  No support from management, stress, low pay

  1.0

  Support worker at Age UK, July 2023

• Best thing

  The customers and volunteers

  Worst thing

  Sorting the dirty clothes that are donated

  6.7

  Assistant manager at Age UK, June 2022

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• Best thing

  Helping people

  Worst thing

  Clients that don't appreciate you

  1.8

  Home help at Age UK, March 2022

• Best thing

  Making a difference

  Worst thing

  O hours contracts

  4.5

  Independent living assistant at Age UK, February 2022

• Best thing

  The staff

  Worst thing

  The repetitive of days

  9.9

  Retail manager at Age UK, January 2022

• Best thing

  Flexibility and good work colleagues

  Worst thing

  Stress with amount of work

  9.2

  Support worker at Age UK, November 2021

• Best thing

  Left alone to do it

  Worst thing

  0 Hours, no work no pay

  6.8

  Gardener at Age UK, October 2021

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• Best thing

  Making a difference and being part of a team

  Worst thing

  Knowing how much need there is

  9.4

  Home help at Age UK, October 2021

• Best thing

  The intrinsic feeling that you are doing something for a good cause

  Worst thing

  The physicality of the job and unable to take breaks

  3.7

  Store manager at Age UK, September 2021

• Best thing

  Work from home. Helping people

  Worst thing

  Very draining. Long time in one position looking at a screen

  8.2

  Call centre agent at Age UK, September 2021

• Best thing

  Every day is different, meet lots of lovely people

  Worst thing

  Short staffed, too much to do

  2.0

  Retail manager at Age UK, July 2021

• Best thing

  Clients/Elderly

  Worst thing

  Not knowing what's happening

  6.0

  Minibus driver at Age UK, June 2021

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• Best thing

  I work in domicilary so go round houses, which I enjoy working with the elderly and chatting to them.

  Worst thing

  When they give me clients out of my area

  6.4

  Support worker at Age UK, June 2021

• Best thing

  Every day is different

  Worst thing

  Not enough staff, hard physical work

  1.5

  Shop manager at Age UK, May 2021

• Best thing

  The people I work directly with

  Worst thing

  Wages barely minimal wage
  Insufficient cover for sickness or holidays
  Forever changing targets

  1.9

  Assistant manager at Age UK, April 2021

• Best thing

  Fully supported friendly team

  Worst thing

  Difficult calls

  9.4

  Customer representive adviser at Age UK, March 2021

• Best thing

  No stress, no targets. A lot of variety in the tasks. Chatting to customers and helping them go away happy makes my day. We laugh a lot.

  Worst thing

  Nothing I love it!

  9.1

  Retail assistant at Age UK, February 2021

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• Best thing

  I decide when I work

  Worst thing

  Not enough hours

  6.6

  Home help at Age UK, February 2021

• Best thing

  No 2 days the same,a great supportive team to work with

  Worst thing

  Volume of work to get through

  8.3

  Manager at Age UK, February 2021

• Best thing

  Clients and work colleagues unsiciable

  Worst thing

  Unsoicable hours lack of communication not seeing my family.

  2.6

  Support worker at Age UK, January 2021

• Best thing

  The clients

  Worst thing

  All the walking

  2.3

  Home carer at Age UK, January 2021

• Best thing

  I enjoy working in care it’s a lovely feeling knowing you are making an individuals day better by supporting them in there choices of clothes and food

  Worst thing

  There isn’t really any bad things

  7.8

  Employee at Age UK, January 2021

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• Best thing

  I work alone and enjoy seeing the clients

  Worst thing

  When I lose a client

  8.9

  Employee at Age UK, January 2021

• Best thing

  Being out and about working on my own

  Worst thing

  To much heavy lifting and going up and down stairs with heavy bags

  5.5

  Stock collector at Age UK, January 2021

• Best thing

  Haveing weekends of

  Worst thing

  Walking over 3 miles a day

  1.1

  Van driver at Age UK, January 2021

• Best thing

  The residents and the people I work alongside

  Worst thing

  Stressful, sometimes feel unappreciated and undervalued

  7.1

  Personal support assistant at Age UK, December 2020

• Best thing

  The people I work for clients not age uk

  Worst thing

  They only worry about money. Don’t really care about the clients when this covid 19 started the old folks were dumped and all staff made redundant .They said old people were always going to be vunrable so didn’t want to bother with them .so don’t have a good word forage uk

  7.8

  Domcilery worker at Age UK, December 2020

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• Best thing

  I enjoy meeting new service users and helping them with daily tasks and listening to there stories of the past. Taking care of them.

  Worst thing

  Office doesn’t seem to care about there staff or listening to us.

  2.0

  Health care assistant at Age UK, October 2020

• Best thing

  Meeting different people

  Worst thing

  Long shifts .. nil communication

  2.3

  Support worker at Age UK, August 2020

• Best thing

  The people I look after

  Worst thing

  My long hours

  6.8

  Support worker at Age UK, July 2020

• Best thing

  Looking after the elderly

  Worst thing

  Medication

  3.3

  Employee at Age UK, July 2020

• Best thing

  Making a difference in people's lifes.

  Worst thing

  Sometimes feel we are under payed from what we do. Not well informed by HR

  4.5

  Support worker at Age UK, March 2020

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• Best thing

  Meeting and helping people

  Worst thing

  Lack of training

  3.9

  Support worker at Age UK, March 2020