New — Posted today

Part-Time Sales Assistant - Portsmouth

Footasylum
Pay Estimated pay: £6.40-11.44 per hour

Location Portsmouth, PO1 1BU
Contract time Part time

The Breakroom Take

5.0

Rated 5.0 out of 10, based on 216 employees who took the Breakroom Quiz

See all job reviews

  • Recommended by students
  • Respectful managers
  • Proper breaks

About Footasylum

Footasylum is a retailer. They sell branded trainers and sportswear for women, men and children.

Job description from Footasylum

Description

We are hiring for Part-Time Sales Assistants to join one of our exciting stores based in Portsmouth. There’s an established team in place, and you will be working directly with them to help create the best customer shopping experience possible. Footasylum is a business that believes in our front-end retail staff.

As a Sales Assistant, you will be involved in creating a first-class shopping experience for our customer through your exceptional service, attitude and behaviours. The goal is to provide high-class customer service whilst increasing the company’s growth and revenue through sales maximisation.

We invest in our training and development and this role will be no different. Our aim is to continue to build and create an environment where our employee can achieve, develop, and progress. You will be supported in your journey, and we will celebrate with you, every step of the way. Regular 1-2-1’s, training, and support will be available but most importantly, you will be given all the tools to help you thrive and feel empowered on your journey with us.

We also have a track record of progression, support, and training. We have a plethora of examples across our teams where people have progressed upwards or into completely new opportunities within the business. Ultimately your development is paramount to us, and we want to help support you to achieve your goals

Why Footasylum?

We’ve been on a journey, growing significantly over the last few years. We are vibrant, engaged and performing well. Innovation is key to our business, and we have been looking at how we deliver value to our wider Retail estate.

We want to create a place for colleagues to do their best work, and you will have the opportunity to influence our decisions, help define Retail standards across the Estate and contribute to a happy and healthy working environment.

About you:

  • The successful candidate must have passion for Fashion Retail and our company ethos
  • Be able to work independently, as well as part of a team
  • Strong verbal and written skills
  • Be able to work in a fast-paced environment
  • Efficient and highly organised with a customer focused attitude
  • A friendly and outgoing personality that is reflected with excellent customer service and a genuine enthusiasm


Diversity:

We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are providing services to our colleagues and customers. We know that this will help us build a great service, which our customers will love. This great news for our business. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences.

Recruitment process:

We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a face-to-face chat about the role, and to see if we’re a good fit for you.

We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you, and why you feel this is the opportunity for you.

Job insights from Breakroom

Retail and sales assistants:

Sales assistants help customers and sell goods and services

What you’ll do as a retail and sales assistant:

  • Serve and advise customers
  • Take delivery of goods and stock
  • Arrange and display goods
  • Check for damaged or missing items
  • Handle customer payments, returns and refunds
  • Keep the store clean and tidy

Is it right for you?

This job may involve:

  • Dealing with customers
  • Standing
  • Wearing a uniform
  • Heavy lifting
  • Cleaning
  • Physical activities

Map

Portsmouth, PO1 1BU

A map of the rough location for this vacancy

What employees say

Pay

    Needs improving
  • Most people aren’t paid a living wage

    Do Footasylum pay sales assistants enough to live on?

    Most people are not paid a living wage.

    How we know this

    100% of people say they are paid below the Real Living Wage for where they live.

    Based on data from 36 people who took the Breakroom Quiz between April 2024 and April 2025.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.60 per hour, and £13.85 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Needs improving
  • Most people are paid below market rates

    Do Footasylum pay sales assistants market rates?

    Most people are paid less than average for their job.

    How we know this

    97% of people are paid below average for the type of work they do.

    Based on data from 36 people who took the Breakroom Quiz between April 2024 and April 2025.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Needs improving
  • Under 21s get paid less than everyone else

    Do sales assistants at Footasylum get paid the same regardless of age?

    No, people under the age of 21 get paid less than those above 21.

    See what Footasylum pays different age groups

    How we know this

    The average pay of under 21s is less than those who are over 21.

    Based on data from 74 people who took the Breakroom Quiz between April 2023 and April 2025.

  • Needs improving
  • Most people don’t get paid breaks

    Do sales assistants at Footasylum get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    85% of people say they don’t get paid breaks.

    Based on data from 33 people who took the Breakroom Quiz between April 2024 and April 2025.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do Footasylum pay sales assistants sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    100% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 33 people who took the Breakroom Quiz between April 2024 and April 2025.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Okay
  • Some people do unpaid extra work

    Do sales assistants at Footasylum do extra work that they don't get paid for?

    Sometimes. Some people do unpaid extra work.

    How we know this

    35% of people report that they do extra work that they don’t get paid for.

    Based on data from 34 people who took the Breakroom Quiz between April 2024 and April 2025.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Needs improving
  • Less than 4 weeks notice of shifts

    How much notice do sales assistants get of their shift pattern at Footasylum?

    Most people don’t get 4 weeks notice of when they’re working.

    How we know this

    • 83% of people with changing schedules report getting one week notice or less.
    • 14% of people with changing schedules report getting two weeks notice.
    • 3% of people with changing schedules report getting three weeks notice.
    • 0% of people with changing schedules report getting four weeks notice or more.

    Based on data from 36 people who took the Breakroom Quiz between April 2024 and April 2025.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Okay
  • Some people worry about their hours

    Do sales assistants at Footasylum worry about hours?

    Some people worry about getting enough hours.

    How we know this

    39% of people report they worry about getting enough hours.

    Based on data from 36 people who took the Breakroom Quiz between April 2024 and April 2025.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Okay
  • Only some people get a choice of shifts

    Do sales assistants at Footasylum get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    58% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 36 people who took the Breakroom Quiz between April 2024 and April 2025.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to change shifts

    How easy is it for sales assistants at Footasylum to change shifts?

    Some people find it hard to change shifts.

    How we know this

    58% of people report that it’s hard to change shifts if they need to.

    Based on data from 55 people who took the Breakroom Quiz between April 2023 and April 2025.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Good
  • Easy to book holiday

    How easy is it for sales assistants to book a holiday at Footasylum?

    Most people find it easy to book holiday.

    How we know this

    73% of people report it’s easy to book holidays.

    Based on data from 55 people who took the Breakroom Quiz between April 2023 and April 2025.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Okay
  • Shifts can get changed at short notice

    Do Footasylum managers change sales assistants shifts at short notice?

    Some managers change people’s shifts at short notice.

    How we know this

    52% of people say their manager changes their shifts at the last minute.

    Based on data from 33 people who took the Breakroom Quiz between April 2024 and April 2025.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Good
  • Most people find it easy to take sick leave

    How easy is it for sales assistants to take sick leave at Footasylum?

    Most people find it easy to take sick leave.

    How we know this

    68% of people report that it’s easy to take time off if they are sick.

    Based on data from 59 people who took the Breakroom Quiz between April 2023 and April 2025.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

  • Good
  • Most students say it’s good

    Is sales assistants at Footasylum job good for students?

    Most students say this is a good place to work if you’re studying.

    How we know this

    77% of students report this is a good place to work if you’re studying.

    Based on data from 47 people who took the Breakroom Quiz between April 2023 and April 2025.

    Why this matters

    A good job should allow you to fit work around important things in your life, like studying.

    Life isn’t just about work. Good jobs make space for you to do well in both.

Workplace

    Good
  • Most people feel treated with respect

    Do sales assistants at Footasylum feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    67% of people say they’re treated with respect by their managers.

    Based on data from 30 people who took the Breakroom Quiz between April 2024 and April 2025.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Good
  • Most people get proper breaks

    Do sales assistants at Footasylum get proper breaks?

    Most people get proper breaks.

    How we know this

    81% of people report that they get to take proper breaks.

    Based on data from 32 people who took the Breakroom Quiz between April 2024 and April 2025.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Needs improving
  • Most people are stressed

    Is it stressful for sales assistants to work at Footasylum?

    Most people feel stressed here.

    How we know this

    70% of people say they often feel stressed at work.

    Based on data from 33 people who took the Breakroom Quiz between April 2024 and April 2025.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Okay
  • Only some people enjoy their job

    Do sales assistants at Footasylum enjoy their jobs?

    Only some people enjoy their job.

    How we know this

    48% of people report they don’t enjoy their job.

    Based on data from 33 people who took the Breakroom Quiz between April 2024 and April 2025.

  • Okay
  • Only some people recommend their team

    Do sales assistants at Footasylum recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    50% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 36 people who took the Breakroom Quiz between April 2024 and April 2025.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do sales assistants get enough training when they start at Footasylum?

    Some people didn’t get enough training when they started.

    How we know this

    62% of people report they didn’t get enough training when they started working here.

    Based on data from 34 people who took the Breakroom Quiz between April 2024 and April 2025.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are sales assistants given support to progress at Footasylum?

    Only some people are given support to progress here.

    How we know this

    In the last year, 58% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 33 people who took the Breakroom Quiz between April 2024 and April 2025.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do sales assistants think Footasylum head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    68% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 31 people who took the Breakroom Quiz between April 2024 and April 2025.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do sales assistants feel well informed about how Footasylum is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    42% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 33 people who took the Breakroom Quiz between April 2024 and April 2025.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at Footasylum

What Footasylum employees say about their job

  • Best thing

    Some of my friends I’ve made.

    Worst thing

    The chaos, no hours, awful pay, cleaning on minimum wage, unorganised, awful time management from above.

    1.9

    Sales assistant at Footasylum, January 2025

  • Best thing

    Remote days

    Worst thing

    Doing the same tasks everyday
    Staring at a computer screen

    8.5

    Merchandising admin assistant at Footasylum, December 2024

See more reviews
  • Best thing

    the perks and the people i work with

    Worst thing

    the pay is to low

    7.8

    Employee at Footasylum, December 2024

  • Best thing

    My colleagues, working in stockroom, discount

    Worst thing

    Management not doing much, shifts getting moved around without notice, stress, dealing with rats

    5.0

    Sales assistant at Footasylum, November 2023

  • Best thing

    Majority of the staff are nice and respectful

    Worst thing

    disrespect customers give when they have to wait.

    Specific supervisor makes snarky comments and expects respect to be already there rather than earned

    long hours

    3.5

    Sales assistant at Footasylum, January 2023

  • Best thing

    Most of the people are nice and it's always investing in the staff

    Worst thing

    Some certain upper management speak to people like garbage and get away with it, some people get to float through the job but get covered and makes them look better than they are

    9.4

    Supervisor at Footasylum, January 2023

  • Best thing

    The people you work with, discounts

    Worst thing

    The pay for the amount of time worked

    5.5

    Sales assistant at Footasylum, January 2023

  • Best thing

    The job in itself, going through with the workload

    Worst thing

    Supervisors telling me how to do my job, lack of communication, how many peoples opinions I need to take into account before going through with a move

    8.4

    Visual merchandiser at Footasylum, July 2022

  • Best thing

    It isn't very difficult and above minimum wage also 20% discount

    Worst thing

    Some of the other staff all of management are okay

    4.6

    Retail assistant at Footasylum, May 2022

  • Best thing

    The people you work with are always young and friendly.

    Worst thing

    Management are also run by young people and half the time don’t know what they’re doing

    3.9

    Sales assistant at Footasylum, December 2021

  • More reviews from Footasylum employees

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