Cafe Supervisor - Natural History Museum
Benugo
£13.00–£13.50 per hour
London, UK
Full time, permanent
The Breakroom Take
- Free food
- Pays all ages fairly
- Recommended by students
- Respectful managers
About Benugo
Benugo is a catering company. They operate cafes, and provide in-house catering for businesses.
Job description from Benugo
We are looking for an experienced Cafe Supervisor to join the team at the Natural History Musuem.
Open 7 days a week, serving hot beverages, freshly made salads and serving a selection of British mains.
We Offer:
Rate: £13-13.50 per hour
Shifts: 5 days out of 7; Daytime only
Contract: Full Time/ Permanent
About the Cafe Supervisor role:
- To oversee the day-to-day operations by ensuring that our product and the service we provide are always of highest standard
- To supervise, manage and motivate the team
- To support management team in working towards improving sales and service
- Ensuring high levels of Food and Health & Safety are always maintained
The ideal candidate will possess good food and beverage knowledge in addition to outstanding customer service, and leadership skills.
Job insights from Breakroom
Bar, restaurant and kitchen supervisors
Bar, restaurant and kitchen supervisors are responsible for the day-to-day running of their bar or restaurant and make sure customers are happy with the food and service they receive
What you’ll do as a bar, restaurant and kitchen supervisor
- Plan menus with your chefs
- Organise shifts and rotas for kitchen, waiting and bar staff
- Recruit staff and help to train them
- Plan events like weddings or birthdays
- Manage stock and budgets
Is it right for you?
This job may involve:
- Standing
- Physical activities
- Wearing a uniform
- Cleaning
- Anti-social hours
- Managing people
- Using a computer
Map
London, UK
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What employees say
Pay
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Good
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Most people are paid a living wage
Do Benugo pay team leaders enough to live on?
Most people are paid a living wage.
How we know this
67% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 15 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Good
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Most people are paid market rates
Do Benugo pay team leaders market rates?
Most people are paid above average for their job.
How we know this
100% of people are paid above average for the type of work they do.Based on data from 14 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
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Most people don’t get paid breaks
Do team leaders at Benugo get paid breaks?
No. Most people don’t get paid breaks.
How we know this
100% of people say they don’t get paid breaks.Based on data from 15 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
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Most people don’t get sick pay
Do Benugo pay team leaders sick pay?
No. Most people don’t get proper sick pay.
How we know this
100% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 14 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Good
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Most people don’t do unpaid extra work
Do team leaders at Benugo do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
69% of people report that they don’t do extra unpaid work.Based on data from 13 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of shifts
How much notice do team leaders get of their shift pattern at Benugo?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 80% of people with changing schedules report getting one week notice or less.
- 20% of people with changing schedules report getting two weeks notice.
- 0% of people with changing schedules report getting three weeks notice.
- 0% of people with changing schedules report getting four weeks notice or more.
Based on data from 15 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Okay
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Some people worry about their hours
Do team leaders at Benugo worry about hours?
Some people worry about getting enough hours.
How we know this
40% of people report they worry about getting enough hours.Based on data from 15 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Good
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Most people get a choice of shifts
Do team leaders at Benugo get to choose the shifts they work?
Most people get enough choice over which shifts they work.
How we know this
73% report that their manager gives them enough choice over which shifts they work.Based on data from 15 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for team leaders at Benugo to change shifts?
Some people find it hard to change shifts.
How we know this
36% of people report that it’s hard to change shifts if they need to.Based on data from 11 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
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Easy to book holiday
How easy is it for team leaders to book a holiday at Benugo?
Most people find it easy to book holiday.
How we know this
86% of people report it’s easy to book holidays.Based on data from 14 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
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Shifts can get changed at short notice
Do Benugo managers change team leaders shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
57% of people say their manager changes their shifts at the last minute.Based on data from 14 people who took the Breakroom Quiz between January 2023 and October 2024.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Good
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Most people find it easy to take sick leave
How easy is it for team leaders to take sick leave at Benugo?
Most people find it easy to take sick leave.
How we know this
87% of people report that it’s easy to take time off if they are sick.Based on data from 15 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
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Good
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Most people feel treated with respect
Do team leaders at Benugo feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
75% of people say they’re treated with respect by their managers.Based on data from 12 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Okay
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Only some people get proper breaks
Do team leaders at Benugo get proper breaks?
Some people don’t get proper breaks.
How we know this
43% of people report that they don’t get to take proper breaks.Based on data from 14 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Okay
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Some people are stressed
Is it stressful for team leaders to work at Benugo?
Some people feel stressed here.
How we know this
58% of people say they often feel stressed at work.Based on data from 12 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
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Most people enjoy their job
Do team leaders at Benugo enjoy their jobs?
Most people enjoy their job.
How we know this
75% of people report they enjoy their job.Based on data from 12 people who took the Breakroom Quiz between January 2023 and November 2024.
Good
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Most people recommend their team
Do team leaders at Benugo recommend working with their team?
Most people recommend working with their team.
How we know this
67% of people report that they would recommend working with their immediate team to a friend.Based on data from 15 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
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Most people get enough training
Do team leaders get enough training when they start at Benugo?
Most people got enough training when they started.
How we know this
69% of people report they got enough training when they started working here.Based on data from 13 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Good
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Most people get support to progress
Are team leaders given support to progress at Benugo?
Most people are given support to progress here.
How we know this
In the last year, 73% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 15 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do team leaders think Benugo head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
77% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 13 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Needs improving
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Most people don’t feel well informed by head office
Do team leaders feel well informed about how Benugo is doing?
Most people don’t feel well informed about how the company is doing.
How we know this
69% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 13 people who took the Breakroom Quiz between January 2023 and October 2024.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Benugo employees say about their job
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Best thing
Good food during breaks and lovely customers
Worst thing
Bad management
Team member at Benugo, February 2025
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Best thing
Managers at my work are really nice and friendly always treat you with respect the kitchen team I work with and foh staff ate mostly really nice
Worst thing
Not enough hours
Team leader at Benugo, October 2024
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