Security Officer
CIS SecurityThe Breakroom Take
- People enjoy this job
- Good employer
- Paid breaks
- Respectful managers
- Proper training
- Proper breaks
About CIS Security
CIS Security provide security services.
Job description from CIS Security
whilst being presentable and demonstrating the highest standards of professionalism
. You will demonstrate and deliver high quality security and customer service to both our customers and service users, providing
provide a holistic customer focused security service. Information: Position: Security Officer Location: London (WC2N) Pay Rate: £15.36 per hour Hours: Average 42 hours per week Shifts: 4 On 4 Off -
Days & Nights Job Requirements: SIA Licence required. Corporate Security, Concierge or Front of House experience for at least 1 year an advantage Ex forces or police background would be an advantage. Excellent written and verbal communication skills as well as customer service at all times Must have an excellent command of English Language & Good IT Skills. Reliable, Responsible and Punctual. A friendly, professional, courteous, and outgoing character. To take pride in your appearance at all times, ensuring immaculate presentation Flexible in the approach to daily duties and additional events when held on site. First Aid qualification & a CCTV SIA Licence are desirable. Be confident you are able to undertake 100% of all specific duties. Be able to provide all the documentation and vetting informationrequested. Job Responsibilities: Able to demonstrate and deliver high quality guarding and customer service to both our customers and service users. Able to work in a team as well as on your own and have the ability to be pro-active and think on your feet use initiative. Be calm under pressure and confident in dealing with confrontational situations. Physically fit to complete patrols internally and externally and a
ble to stand/walk during shift. Confident in writing incident and shift reports To always portray a friendly, professional, and courteous demeanour, using open and appropriate body language. To ensure that all visitors and staff are dealt with efficiently, providing an exceptional customer service at all times ensuring that their expectations are met, if not exceeded. Have the IT skills and the ability to understand and use varied Access Control and CCTV systems and platforms / integrated systems (Lots of sites use different Systems) Have the ability to write emails and reply to emails in the correct manner and speak, very important in Corporate Industry. Have the ability to exercise command and control and be an effective communicator to all peer groups and management levels. Able to understand Corporate Escalation Process, - Escalate and Disseminate information in a timely manner to the correct personnel in the event or during an emergency or Incident on site. The role includes you to conduct opening & closing procedures of a building, patrolling, reception duties, access control, answering incoming telephone calls, conducting emergency procedures. Benefits: Health care plan (HSF) Perk Box (HSF) - discounts & offers from cinema tickets to days out Cycle to work scheme Tailored Site Uniform First class training allowing you to develop your skills A view for career development Long service & Employee Recognition awards And much more!! A globally recognised Security Solutions Specialist delivering service excellence, to our Customers, Colleagues, and Communities. CIS is an independently owned business providing professional security solutions across the UK and Ireland. Our people are at the heart of everything we do. They have a sense of belonging and togetherness that manifests itself in operational excellence and world-class customer service. CIS Security is a multi-award-winning company, recently being awarded Worlds Happiest Workplace in 2025. At CIS Security Ltd, we do not just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our Customers, Colleagues, and Communities. CIS Security Ltd is proud to be an equal opportunity employer and value diversity. We welcome applications from all sections of the community. All employment is decisions are based on qualifications, quality, and business needs. Due to the volume of applications, if we have not contacted you within three weeks of initial contact then unfortunately you have not been successful on this occasion.
TPBN1_UKTJ

Job insights from Breakroom
Security guards
Security guards make sure that people, buildings and valuables are safe
What you’ll do as a security guard:
- Be alert and observant
- Be polite and deal with customers or the general public
- Be responsible for public safety and security
- Pass background checks and required tests
Is it right for you?
This job may involve:
- Standing
- Sitting
- Physical activities
- Using a computer
- Anti-social hours
- Night work
- Wearing a uniform
- Working alone
- Wearing protective clothing
- Working alone
What employees say
Pay
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Good
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Most people are paid a living wage
Do CIS Security pay security officers enough to live on?
Most people are paid a living wage.
How we know this
91% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 33 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Good
-
Most people are paid market rates
Do CIS Security pay security officers market rates?
Most people are paid above average for their job.
How we know this
85% of people are paid above average for the type of work they do.Based on data from 34 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Good
-
Most people get paid breaks
Do security officers at CIS Security get paid breaks?
Yes. Most people get paid breaks.
How we know this
89% of people say they get paid breaks.Based on data from 35 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
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Most people don’t get sick pay
Do CIS Security pay security officers sick pay?
No. Most people don’t get proper sick pay.
How we know this
86% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 35 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Good
-
Most people don’t do unpaid extra work
Do security officers at CIS Security do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
82% of people report that they don’t do extra unpaid work.Based on data from 33 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Okay
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Less than 4 weeks notice of shifts
How much notice do security officers get of their shift pattern at CIS Security?
Only some people get 4 weeks notice of when they’re working.
How we know this
- 44% of people with changing schedules report getting one week notice or less.
- 6% of people with changing schedules report getting two weeks notice.
- 6% of people with changing schedules report getting three weeks notice.
- 44% of people with changing schedules report getting four weeks notice or more.
Based on data from 18 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Okay
-
Some people worry about their hours
Do security officers at CIS Security worry about hours?
Some people worry about getting enough hours.
How we know this
38% of people report they worry about getting enough hours.Based on data from 32 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
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Only some people get a choice of shifts
Do security officers at CIS Security get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
41% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 32 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
-
Can be hard to change shifts
How easy is it for security officers at CIS Security to change shifts?
Some people find it hard to change shifts.
How we know this
36% of people report that it’s hard to change shifts if they need to.Based on data from 22 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
-
Easy to book holiday
How easy is it for security officers to book a holiday at CIS Security?
Most people find it easy to book holiday.
How we know this
91% of people report it’s easy to book holidays.Based on data from 32 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
-
Shifts don’t get changed at short notice
Do CIS Security managers change security officers shifts at short notice?
Most managers don’t change people’s shifts at short notice.
How we know this
74% of people say their manager doesn’t changes their shifts at the last minute.Based on data from 31 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Good
-
Most people find it easy to take sick leave
How easy is it for security officers to take sick leave at CIS Security?
Most people find it easy to take sick leave.
How we know this
74% of people report that it’s easy to take time off if they are sick.Based on data from 31 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Okay
-
Only some parents say it’s good
Is working as security officers at CIS Security good if you have caring responsibilities?
Only some parents and carer say this is a good place to work.
How we know this
67% of people who care for a child or other relative report this isn’t a good place to work.Based on data from 12 people who took the Breakroom Quiz between January 2023 and December 2024.
Why this matters
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
Workplace
-
Good
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Most people feel treated with respect
Do security officers at CIS Security feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
77% of people say they’re treated with respect by their managers.Based on data from 30 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Good
-
Most people get proper breaks
Do security officers at CIS Security get proper breaks?
Most people get proper breaks.
How we know this
74% of people report that they get to take proper breaks.Based on data from 35 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Okay
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Some people are stressed
Is it stressful for security officers to work at CIS Security?
Some people feel stressed here.
How we know this
39% of people say they often feel stressed at work.Based on data from 33 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do security officers at CIS Security enjoy their jobs?
Only some people enjoy their job.
How we know this
36% of people report they don’t enjoy their job.Based on data from 25 people who took the Breakroom Quiz between March 2023 and March 2025.
Okay
-
Only some people recommend their team
Do security officers at CIS Security recommend working with their team?
Only some people recommend working with their team.
How we know this
56% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 36 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do security officers get enough training when they start at CIS Security?
Some people didn’t get enough training when they started.
How we know this
39% of people report they didn’t get enough training when they started working here.Based on data from 31 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are security officers given support to progress at CIS Security?
Only some people are given support to progress here.
How we know this
In the last year, 52% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 29 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do security officers think CIS Security head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
74% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 34 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do security officers feel well informed about how CIS Security is doing?
Only some people feel well informed about how the company is doing.
How we know this
48% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 31 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What CIS Security employees say about their job
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Best thing
Admin stuff is always easy
No problems with pay or holidays
Good breaks
Close to homeWorst thing
Pay rate
Doing extra work above security work
Hours
Too many days working a monthSecurity officer at CIS Security, March 2025
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Best thing
I love to do my job as i love being part of security
Worst thing
Manager never listens and keeps passing his work to others
Duty manager at CIS Security, February 2025
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