Support Worker
MacIntyreThe Breakroom Take
- People enjoy this job
- Proper training
About MacIntyre
MacIntyre is a charity for people with learning disabilities. They offer a range of specialist care, supported living, outreach and Lifelong Learning for adults.
Job description from MacIntyre
We are recruiting for a full Support Worker at one of our supported living services in Milton Keynes. No experience necessary.
About the role
You'll help to support George*, a gentleman in his early 50s who lives in his own home. George enjoys a range of activity including meals out, watching videos online, cars, going for walks locally, shopping and much more.
You'll be helping George with a range of different activities including domestic tasks, administering medication and helping him with his finances. Our main focus is to offer a consistent and stable environment to help George achieve meaningful goals and to ensure he feels safe in his home. On occasions, George may require emotional support due to some mental health and behavioural needs.
We're currently looking to cover day shifts. The day shifts run from 7:30 - 14:30 and also 14:30 - 22:00. Staff will be required to do a mix of both shifts and both weekday and weekend work.
*name changed for privacy
What we need from you
The right candidate will need to be patient and calm. A good sense of humour always helps as does being able to work well in a team as you will be working directly with another member of staff on shift.
As long as you have the passion and drive to want to make a real difference, no experience is required and we provide training to support you as you learn the role. With your key attributes and our training, together we can deliver the best possible support.
About us
MacIntyre is a national charity which supports over 1,200 people with a learning disability and/or autism.
We were founded in 1966 by the visionary parent of a child with disabilities and have been growing steadily ever since. We celebrate and develop everyone s unique gifts, talents and contributions.
Training and Development
At Macintyre we fully support your training and development. We know it can be daunting to start a new job, and not everyone learns the same way, so throughout your probation we will provide you with a mixture of eLearning, face-to-face training and mentoring support whilst on the job.
But it doesn't stop there - throughout your career with us you will have access to our own dedicated in house Learning and Development team, Quality Specialists and HR Teams. These teams, along with your Manager, will provide you with opportunities to learn and develop professionally as well as enabling and supporting you to achieve professional qualifications and career progression opportunities - all free of charge.
Pay and Rewards
We provide a range of benefits to reward and thank our staff which includes:
- Six weeks' annual leave including statutory public holidays
- Workplace Pension scheme MacIntyre will contribute 3% of your salary to all eligible employees
- MacIntyre Staff Savings Scheme
- Employee Assistance Plan (EAP) to support your health and wellbeing
- Health Cash Plan which provides money back on core health treatments such as: optical, dental, physiotherapy, chiropody (at reduced cost)
- MacIntyre Sick Pay (qualifying period)
- Life assurance scheme offering valuable benefits to your dependents
- MacIntyre Rewards Scheme which recognises and rewards staff
- MacIntyre Perks which offers up to 6% discount off leading retailers including Tesco, Curry/PC World, Costa and many more
- Access to the Blue Light Card which offers thousands of amazing discounts online and on the high street for emergency and social care staff.
- Enhanced DBS Certificate (cost paid by MacIntyre)
How to apply
If this job sounds like the right fit for you, click on the Apply button on the MacIntyre website, complete some brief details and upload your CV.
Alternatively if you would prefer to complete a manual application form, call us 01908 357 016 and we will send an application form to you.
Please note: we reserve the right to close this advert early if we have received a sufficient number of applications, so don't delay, apply today.
Safer Recruitment and Diversity statement
MacIntyre safeguards and promotes the welfare of the children, young people and adults we support. Therefore we work with successful candidates to complete appropriate checks prior to joining.
MacIntyre is committed to promoting equality, encouraging diversity and embracing inclusion among our workforce. We want our workforce to be truly representative of all sections of society and the people we support. As part of this commitment, our accessibility toolbar allows you a number of options: read adverts in another language (including Welsh for our Services located in Wales), change the font to Open Dyslexia, change the colours, and many others. Just click the button marked Accessibility at the top of the screen.

Job insights from Breakroom
Support workers
Support workers help vulnerable people to live independently
What you’ll do as a support worker:
- Check the needs and progress of the individuals you are supporting
- Help with daily tasks like budgeting, shopping and claiming benefits
- Provide physical care and support including, bathing, dressing, cooking and feeding
- Check and monitor health and help with medication
Is it right for you?
This job may involve:
- Standing
- Heavy lifting
- Helping with personal care
- Physical activity
- Emotionally demanding duties
- Wearing a uniform
- Night work
- Long hours
- Anti-social hours
- Cleaning
- Working alone
Map
Milton Keynes
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What employees say
Pay
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Okay
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Only some people are paid a living wage
Do MacIntyre pay support workers enough to live on?
Some people are not paid a living wage.
How we know this
40% of people say they are paid below the Real Living Wage for where they live.Based on data from 10 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are ÂŁ12.60 per hour, and ÂŁ13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Okay
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Only some people are paid market rates
Do MacIntyre pay support workers market rates?
Only some people are paid above average for their job.
How we know this
55% of people are paid below average for the type of work they do.Based on data from 11 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
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Most people don’t get sick pay
Do MacIntyre pay support workers sick pay?
No. Most people don’t get proper sick pay.
How we know this
90% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 10 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Good
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Most people don’t do unpaid extra work
Do support workers at MacIntyre do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
73% of people report that they don’t do extra unpaid work.Based on data from 11 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Okay
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Less than 4 weeks notice of shifts
How much notice do support workers get of their shift pattern at MacIntyre?
Only some people get 4 weeks notice of when they’re working.
How we know this
- 20% of people with changing schedules report getting one week notice or less.
- 20% of people with changing schedules report getting two weeks notice.
- 10% of people with changing schedules report getting three weeks notice.
- 50% of people with changing schedules report getting four weeks notice or more.
Based on data from 10 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Okay
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Only some people get a choice of shifts
Do support workers at MacIntyre get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
36% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 11 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Good
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Easy to book holiday
How easy is it for support workers to book a holiday at MacIntyre?
Most people find it easy to book holiday.
How we know this
91% of people report it’s easy to book holidays.Based on data from 11 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
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Most people find it easy to take sick leave
How easy is it for support workers to take sick leave at MacIntyre?
Most people find it easy to take sick leave.
How we know this
91% of people report that it’s easy to take time off if they are sick.Based on data from 11 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
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Needs improving
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Most people don’t get proper breaks
Do support workers at MacIntyre get proper breaks?
Most people don’t get proper breaks.
How we know this
91% of people report that they don’t get to take proper breaks.Based on data from 11 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful for support workers to work at MacIntyre?
Most people feel stressed here.
How we know this
82% of people say they often feel stressed at work.Based on data from 11 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do support workers at MacIntyre enjoy their jobs?
Only some people enjoy their job.
How we know this
40% of people report they don’t enjoy their job.Based on data from 10 people who took the Breakroom Quiz between April 2023 and March 2025.
Needs improving
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Most people don’t recommend their team
Do support workers at MacIntyre recommend working with their team?
Not many people recommend working with their team.
How we know this
82% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 11 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do support workers get enough training when they start at MacIntyre?
Some people didn’t get enough training when they started.
How we know this
36% of people report they didn’t get enough training when they started working here.Based on data from 11 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are support workers given support to progress at MacIntyre?
Only some people are given support to progress here.
How we know this
In the last year, 60% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 10 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do support workers think MacIntyre head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
91% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 11 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Needs improving
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Most people don’t feel well informed by head office
Do support workers feel well informed about how MacIntyre is doing?
Most people don’t feel well informed about how the company is doing.
How we know this
70% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 10 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What MacIntyre employees say about their job
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Best thing
Love every thing about my job
Worst thing
Not paid enough for what we do
Support worker at MacIntyre, July 2023
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Best thing
Making a difference in the young people’s life’s
Worst thing
The dangerous behaviour (punching, biting, slapping, hair pulling, head butting etc).
Management don’t care about employees and are very cliquey - talk about people behind their backs, generally make the work environment uncomfortable.
No breaks on 15 hour shiftSupport worker at MacIntyre, May 2023
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