New — Posted yesterday

Learning Support Assistant

Orbis Education And Care
Pay £19495 - £22317/annum
Location Cardiff
Contract time Full time, permanent

The Breakroom Take

3.6

Rated 3.6 out of 10, based on 53 employees who took the Breakroom Quiz

See all job reviews

About Orbis Education And Care

Orbis Education And Care is a Welsh education and care provider. They offer services for people with autism.

Job description from Orbis Education And Care

About The Role
ASD Learning Support Assistant | Birchwood School | Cardiff | Full-Time | Permanent
Salary: £19,495.13 - £22,317.75 (Term Time) | £23,194.20 - £26,552.40 (Full Year Equivalent)
 
Transform Lives as a ASD Learning Support Assistant!
Join us as a dynamic Learning Support Assistant(LSA) and ignite student success with your passion and energy! As an ASD LSA,  you will be providing high-quality learning through diverse teaching methods, supporting teachers in planning and assessing activities and organising off-site experiences.
Welcome to Birchwood, Cardiff’s specialist school where education meets compassion. We’re dedicated to nurturing children with complex needs related to ASD through a perfect blend of education, care, and therapeutic support. In our cosy classrooms, small class sizes, and a passionate team of educators and therapists, every child blossoms. At Birchwood, learning is not just engaging and motivating—it’s a joyful adventure!
 
Orbis Education & Care provides expert care and education for individuals with complex needs related to Autism and SEMH. Our child-centred approach focuses on personal strengths and interests, empowering children to lead active, fulfilling lives.
 
Join our team to become:

SEN Superstars:  Bring your experience to champion bespoke strategies.
Resilience Rocks:  Use your confidence and passion for learning to support pupils.
Creative Collaborators:  Assist teachers with lesson planning and assessments.
Empathy Experts:  Manage small groups with complex needs with patience and care.
Relationship Gurus:  Build strong, positive connections with pupils, teachers, and families.
Positive Vibe Promoters: Foster a nurturing environment and encourage positive behaviour.
Qualifying Champs:  We value GCSEs and provide ‘Supporting teaching and learning’ qualifications
Independent Innovators: Use creative teaching methods to help pupils achieve their goals.
Avid Adventurers: Help organise and implement fun off-site activities.
Care Champions:  Aid students with morning routines, breaks, and personal care.Please Note: This position involves working with children in a regulated capacity and requires an Enhanced DBS Check, including a Barred List Check.
Join our team to benefit from:

Blue Light Card: Get exclusive discounts at various retailers.
Career Growth: Enjoy clear career progression and valuable qualifications
Referral Bonus: Earn up to £1,000 for successful referrals through our ‘Refer a Friend’ scheme.
Health Plan: Comprehensive health coverage available after probation.Embark on a rewarding career as a LSA at Orbis Education & Care!
Apply now by submitting your CV via the 'Apply' link below and join a team that celebrates diversity and supports your growth.
Don’t wait—apply today and be part of something great!
 
Orbis Education and Care is committed to protecting the privacy and security of your personal data. By applying, you understand that the personal data collected about you as part of our application and registration process will be used in accordance with our Applicant Privacy Notice. Full details on how we collect and process your data and your rights can be viewed here: (url removed) 
 
INDMIX

Job insights from Breakroom

Teaching assistants

Teaching assistants support teachers and help children with their educational needs

What you’ll do as a teaching assistant:

  • Support teachers in the classroom
  • Support children with their educational needs
  • Be responsible for the health and safety of children
  • Listen, support and teach children

Is it right for you?

This job may involve:

  • Standing
  • Sitting
  • Physical activities
  • Using a computer
  • Emotionally demanding duties

Map

Cardiff

A map of the rough location for this vacancy

What employees say

Pay

    Okay
  • Only some people are paid a living wage

    Do Orbis Education And Care pay a living wage?

    Some people are not paid a living wage.

    How we know this

    37% of people say they are paid below the Real Living Wage for where they live.

    Based on data from 19 people who took the Breakroom Quiz between April 2023 and March 2025.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.60 per hour, and £13.85 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Okay
  • Only some people are paid market rates

    Do Orbis Education And Care pay market rates?

    Only some people are paid above average for their job.

    How we know this

    43% of people are paid below average for the type of work they do.

    Based on data from 21 people who took the Breakroom Quiz between April 2023 and March 2025.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Needs improving
  • Most people don’t get paid breaks

    Do workers at Orbis Education And Care get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    89% of people say they don’t get paid breaks.

    Based on data from 19 people who took the Breakroom Quiz between April 2023 and March 2025.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do Orbis Education And Care pay sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    100% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 21 people who took the Breakroom Quiz between April 2023 and March 2025.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Okay
  • Some people do unpaid extra work

    Do workers at Orbis Education And Care do extra work that they don't get paid for?

    Sometimes. Some people do unpaid extra work.

    How we know this

    64% of people report that they do extra work that they don’t get paid for.

    Based on data from 11 people who took the Breakroom Quiz between May 2023 and March 2025.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Okay
  • Less than 4 weeks notice of shifts

    How much notice do people get of their shift pattern at Orbis Education And Care?

    Only some people get 4 weeks notice of when they’re working.

    How we know this

    • 29% of people with changing schedules report getting one week notice or less.
    • 21% of people with changing schedules report getting two weeks notice.
    • 14% of people with changing schedules report getting three weeks notice.
    • 36% of people with changing schedules report getting four weeks notice or more.

    Based on data from 14 people who took the Breakroom Quiz between April 2023 and March 2025.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Good
  • Most people don’t worry about their hours

    Do workers at Orbis Education And Care worry about hours?

    Most people don’t worry about getting enough hours.

    How we know this

    82% of people report they don’t worry about getting enough hours.

    Based on data from 17 people who took the Breakroom Quiz between April 2023 and March 2025.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Needs improving
  • Most people don’t get any choice of shifts

    Do Orbis Education And Care workers get to choose the shifts they work?

    Most people don’t get enough choice over which shifts they work.

    How we know this

    69% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 16 people who took the Breakroom Quiz between April 2023 and March 2025.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Needs improving
  • Hard to change shifts

    How easy is it for Orbis Education And Care workers to change shifts?

    Most people find it hard to change shifts.

    How we know this

    85% of people report that it’s hard to change shifts if they need to.

    Based on data from 13 people who took the Breakroom Quiz between April 2023 and March 2025.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Okay
  • Can be hard to book holiday

    How easy is it to book a holiday at Orbis Education And Care?

    Some people find it hard to book holiday.

    How we know this

    47% of people report it’s hard to book holidays.

    Based on data from 17 people who took the Breakroom Quiz between April 2023 and March 2025.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Okay
  • Shifts can get changed at short notice

    Do Orbis Education And Care managers change shifts at short notice?

    Some managers change people’s shifts at short notice.

    How we know this

    57% of people say their manager changes their shifts at the last minute.

    Based on data from 14 people who took the Breakroom Quiz between May 2023 and March 2025.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it to take sick leave at Orbis Education And Care?

    Some people find it hard to take sick leave.

    How we know this

    56% of people report that it’s hard to take time off if they are sick.

    Based on data from 16 people who took the Breakroom Quiz between April 2023 and March 2025.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

Workplace

    Needs improving
  • Workplace isn’t safe

    Do people think Orbis Education And Care is a safe place to work?

    Most people think their workplace is unsafe.

    How we know this

    68% of people report that their workplace isn’t safe.

    Based on data from 19 people who took the Breakroom Quiz between April 2023 and March 2025.

    Why this matters

    No-one should be worried about their safety at work.

  • Okay
  • Only some people feel treated with respect

    Do people at Orbis Education And Care feel treated with respect by their managers?

    Some people don’t feel treated with respect by their managers.

    How we know this

    56% of people say they’re not treated with respect by their managers.

    Based on data from 16 people who took the Breakroom Quiz between April 2023 and March 2025.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Needs improving
  • Most people don’t get proper breaks

    Do people at Orbis Education And Care get proper breaks?

    Most people don’t get proper breaks.

    How we know this

    94% of people report that they don’t get to take proper breaks.

    Based on data from 17 people who took the Breakroom Quiz between April 2023 and March 2025.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Needs improving
  • Most people are stressed

    Is it stressful to work at Orbis Education And Care?

    Most people feel stressed here.

    How we know this

    94% of people say they often feel stressed at work.

    Based on data from 18 people who took the Breakroom Quiz between April 2023 and March 2025.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Okay
  • Only some people enjoy their job

    Do people at Orbis Education And Care enjoy their jobs?

    Only some people enjoy their job.

    How we know this

    36% of people report they don’t enjoy their job.

    Based on data from 14 people who took the Breakroom Quiz between May 2023 and March 2025.

  • Needs improving
  • Most people don’t recommend their team

    Do people at Orbis Education And Care recommend working with their team?

    Not many people recommend working with their team.

    How we know this

    71% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 21 people who took the Breakroom Quiz between April 2023 and March 2025.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do people get enough training when they start at Orbis Education And Care?

    Some people didn’t get enough training when they started.

    How we know this

    41% of people report they didn’t get enough training when they started working here.

    Based on data from 17 people who took the Breakroom Quiz between April 2023 and March 2025.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Needs improving
  • Most people don’t get support to progress

    Are people given support to progress at Orbis Education And Care?

    Most people aren’t given support to progress here.

    How we know this

    In the last year, 71% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 17 people who took the Breakroom Quiz between May 2023 and March 2025.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do people think Orbis Education And Care head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    100% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 19 people who took the Breakroom Quiz between April 2023 and March 2025.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Needs improving
  • Most people don’t feel well informed by head office

    Do workers feel well informed about how Orbis Education And Care is doing?

    Most people don’t feel well informed about how the company is doing.

    How we know this

    79% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 19 people who took the Breakroom Quiz between April 2023 and March 2025.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at Orbis Education And Care

What Orbis Education And Care employees say about their job

  • Best thing

    Making a difference to people who need it

    Worst thing

    Staff created a toxic environment

    1.1

    Support worker at Orbis Education And Care, March 2025

  • Best thing

    Monthly pay

    Worst thing

    Behaviours amd lack of overtime/ overtime

    1.6

    Support worker at Orbis Education And Care, January 2025

See more reviews
  • Best thing

    Supporting people

    Worst thing

    Hours , terrible pay

    4.6

    Support worker at Orbis Education And Care, February 2024

  • Best thing

    Getting hours and the overtime when I want it 3 days off a week sometimes

    Worst thing

    Pay is too low for the long hours and dealing with behaviours and violence

    4.8

    Support worker at Orbis Education And Care, February 2023

  • Best thing

    Young people are fab

    Worst thing

    Massively understaffed, to a dangerous level.
    Can't retain staff, can never get hold of relevant people, feel like you get fobbed off
    Staff are quite clicky

    2.3

    Support worker at Orbis Education And Care, December 2022

  • Best thing

    The young people we work with are amazing.
    The learning support assistants are great however the more senior staff can be difficult.

    Worst thing

    Staffing issues which put staff in dangerous positions
    Not being listened to by senior members of staff
    Just being a number
    Being stressed continuously
    Not having a proper environment to deal with situations that arise
    Pay
    And so on

    1.0

    Learning support assistant at Orbis Education And Care, October 2022

  • Best thing

    No 2 days are the same

    Worst thing

    Higher up managers
    Lack of support within staff

    2.6

    Support worker at Orbis Education And Care, September 2022

  • Best thing

    No 2 days are the same

    Worst thing

    Long hours and poor pay

    3.4

    Support worker at Orbis Education And Care, August 2022

  • Best thing

    Staff
    Residents
    Support

    Worst thing

    Short staffed
    Agency staff
    Unpaid breaks

    4.6

    Support worker at Orbis Education And Care, April 2022

  • Best thing

    Working with young people

    Worst thing

    Maintenance of buildings and lack of equipment and resources

    4.1

    Support worker at Orbis Education And Care, December 2019

  • More reviews from Orbis Education And Care employees

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