Bar and Waiting Team Member - Mobberley
JW Lees
Estimated pay: ÂŁ7.00-11.44 per hour
North Wales
The Breakroom Take
- Recommended by students
- Respectful managers
About JW Lees
JW Lees is a brewery and pub company. They run pubs and hotels in North West England and North Wales.
Job description from JW Lees
Bar and Waiting Team Member Vacancy
We are looking for Bar and Waiting Team Members to join our fabulous team.
What we offer our Bar and Waiting Team Members:
- 30% discount on food and drink across our pubs and inns for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- A fair share of tips
- Annual profit share, ensuring you share in the success of the company
- Wellbeing support with our Employee Assistant Programme
- Great opportunities to grow in your role and progress your career
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Bar and Waiting Team Member does at JW Lees:
- You will be totally focussed on our customers, providing best in class customer service and tailoring your service to suit the customer
- Supporting your teammates in all areas, helping out wherever needed. We are a family
- Know everything about our beers - we are a brewery and proud of it
- Be confident in recommending food and drink to our customers. We want brand ambassadors!
- Previous experience isn't essential, but being proactive, supportive and passionate about hospitality is!
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.
We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:
Proud - Savvy - Honest - Passionate - Personal - Together
Job insights from Breakroom
Bar staff
Bar staff serve drinks and food to customers in pubs, restaurants and hotels
What you’ll do as bar staff:
- Serve drinks and food
- Deal with customers
- Take payments
- Be responsible for health and safety
- Take orders and listen to customers
Is it right for you?
This job may involve:
- Standing
- Physical activities
- Walking
- Wearing a uniform
- Anti-social hours
- Dealing with customers
- Using a computer
What employees say
Pay
-
Needs improving
-
Most people aren’t paid a living wage
Do JW Lees pay bar staff enough to live on?
Most people are not paid a living wage.
How we know this
80% of people say they are paid below the Real Living Wage for where they live.Based on data from 10 people who took the Breakroom Quiz between January 2023 and December 2024.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are ÂŁ12.60 per hour, and ÂŁ13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Okay
-
Only some people are paid market rates
Do JW Lees pay bar staff market rates?
Only some people are paid above average for their job.
How we know this
64% of people are paid below average for the type of work they do.Based on data from 11 people who took the Breakroom Quiz between January 2023 and December 2024.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
-
Most people don’t get paid breaks
Do bar staff at JW Lees get paid breaks?
No. Most people don’t get paid breaks.
How we know this
100% of people say they don’t get paid breaks.Based on data from 10 people who took the Breakroom Quiz between January 2023 and December 2024.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Good
-
Most people don’t do unpaid extra work
Do bar staff at JW Lees do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
70% of people report that they don’t do extra unpaid work.Based on data from 10 people who took the Breakroom Quiz between January 2023 and December 2024.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
-
Needs improving
-
Less than 4 weeks notice of shifts
How much notice do bar staff get of their shift pattern at JW Lees?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 90% of people with changing schedules report getting one week notice or less.
- 10% of people with changing schedules report getting two weeks notice.
- 0% of people with changing schedules report getting three weeks notice.
- 0% of people with changing schedules report getting four weeks notice or more.
Based on data from 10 people who took the Breakroom Quiz between January 2023 and December 2024.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Okay
-
Some people worry about their hours
Do bar staff at JW Lees worry about hours?
Some people worry about getting enough hours.
How we know this
50% of people report they worry about getting enough hours.Based on data from 10 people who took the Breakroom Quiz between January 2023 and December 2024.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
-
Only some people get a choice of shifts
Do bar staff at JW Lees get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
45% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 11 people who took the Breakroom Quiz between January 2023 and December 2024.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Good
-
Easy to book holiday
How easy is it for bar staff to book a holiday at JW Lees?
Most people find it easy to book holiday.
How we know this
90% of people report it’s easy to book holidays.Based on data from 10 people who took the Breakroom Quiz between January 2023 and December 2024.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
-
Shifts can get changed at short notice
Do JW Lees managers change bar staff shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
36% of people say their manager changes their shifts at the last minute.Based on data from 11 people who took the Breakroom Quiz between January 2023 and December 2024.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Needs improving
-
People work a lot more hours than their contract
Do bar staff work the same number they are contracted for at JW Lees?
Most people work a lot more hours than their contact..
How we know this
90% of people report working 8 hours or more than their contract.Based on data from 10 people who took the Breakroom Quiz between January 2023 and December 2024.
Why this matters
At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.
It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.
This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.
Workplace
-
Okay
-
Only some people feel treated with respect
Do bar staff at JW Lees feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
How we know this
40% of people say they’re not treated with respect by their managers.Based on data from 10 people who took the Breakroom Quiz between January 2023 and December 2024.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Okay
-
Only some people get proper breaks
Do bar staff at JW Lees get proper breaks?
Some people don’t get proper breaks.
How we know this
40% of people report that they don’t get to take proper breaks.Based on data from 10 people who took the Breakroom Quiz between January 2023 and December 2024.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Okay
-
Only some people recommend their team
Do bar staff at JW Lees recommend working with their team?
Only some people recommend working with their team.
How we know this
55% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 11 people who took the Breakroom Quiz between January 2023 and December 2024.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
-
Only some people feel well informed by head office
Do bar staff feel well informed about how JW Lees is doing?
Only some people feel well informed about how the company is doing.
How we know this
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 10 people who took the Breakroom Quiz between January 2023 and December 2024.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What JW Lees employees say about their job
-
Best thing
Staff benefits and the general manager, travel convenience and morale
Worst thing
Head chef and other specific staff members make things more difficult than needed
Kitchen porter at JW Lees, March 2025
-
Best thing
Some coworkers, relationships with regular customers
Worst thing
Having to deal with some disrespectful customers (not always dealt with because it’s expected), long hours on feet
Bar staff at JW Lees, September 2024
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About this pay
CloseEstimated pay
This pay estimate is based on data from 11 JW Lees employees who took the Breakroom Quiz between January 2023 and December 2024.
Take the Breakroom Quiz to compare your job.