Supervisor - Kirriemuir
CJ Lang and Son
The Breakroom Take
- Paid breaks
- Respectful managers
About CJ Lang and Son
CJ Lang and Son is a wholesaler to Scottish SPAR stores.
Job description from CJ Lang and Son
C J Lang & Son Ltd is the wholesaler for SPAR Scotland, the largest symbol group in Scotland with over 300 convenience stores across the country. We are a family-owned Retail and Distribution business with our Head Office based in Dundee. We are proud to serve local communities through our Company Owned SPAR Stores throughout Scotland and have a distribution network covering countryside to coast backed by outstanding operational organisation.
We are looking for 2 Supervisors to join our team at SPAR Kirriemuir - 16 hours each
As a Supervisor you will work as part of a team to deliver exceptional customer service at all times whilst upholding the Company Values. This will involve assisting the Store Manager with the day to day running of the store.
ACTIVITIES
- Provide friendly, efficient customer service to meet customer needs in all areas of the store (Retail, Food to Go, PO Local)
- Responsible for opening and closing of the Store
- Attend call outs if the store alarm is activated during non-trading hours
- Supervise and support team members on shift, allocate tasks to ensure duties are completed in a timely manner
- Cash up and balance tills in line with company cash procedures
- Promote the image and brand of our company through professional behaviour and personal presentation ensuring you are smart and ready for work at all times
- Merchandise store according to store standards and company planograms
- Actively sell and promote offers to customers
- Process all sales transactions accurately and in line with Company procedures
- Adhere to all Company security measures to protect colleagues and stock
- Use the relevant systems for price checking, Shelf Edge Labelling (SEL) and stock control
- Deputise and provide cover for the Store Manager in their absence
- Follow all current Company procedures in line with current legal requirements
- Complete all relevant training requirements to fulfil the role
- Maintain a high standard of cleanliness in the store at all times
- Ability to lead a team
- Excellent customer service
- Strong communication skills
- Effective delegation skills
- Good attention to detail

Job insights from Breakroom
Retail and sales supervisors
Retail and sales supervisors help retail managers look after stores, staff and sales ensuring that targets are met
What you’ll do as a retail and sales supervisor
- Support the retail manager
- Serve and advise customers
- Look after staff and rotas
- Manage deliveries and stock
- Handle customer payments, complaints, returns and refunds
- Keep the store clean and tidy
- Be responsible for sales targets and goals
Is it right for you?
This job may involve:
- Dealing with customers
- Standing
- Using a computer
- Wearing a uniform
- Physical activities
- Managing people
- Anti-social hours
What employees say
Pay
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Needs improving
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Most people aren’t paid a living wage
Do CJ Lang and Son pay a living wage?
Most people are not paid a living wage.
How we know this
92% of people say they are paid below the Real Living Wage for where they live.Based on data from 13 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are ÂŁ12.60 per hour, and ÂŁ13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Needs improving
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Most people are paid below market rates
Do CJ Lang and Son pay market rates?
Most people are paid less than average for their job.
How we know this
93% of people are paid below average for the type of work they do.Based on data from 15 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Good
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Most people get paid breaks
Do workers at CJ Lang and Son get paid breaks?
Yes. Most people get paid breaks.
How we know this
80% of people say they get paid breaks.Based on data from 15 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Okay
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Only some people get sick pay
Do CJ Lang and Son pay sick pay?
Sometimes. Only some people get proper sick pay.
How we know this
64% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 14 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Good
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Most people don’t do unpaid extra work
Do workers at CJ Lang and Son do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
69% of people report that they don’t do extra unpaid work.Based on data from 13 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at CJ Lang and Son?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 40% of people with changing schedules report getting one week notice or less.
- 30% of people with changing schedules report getting two weeks notice.
- 20% of people with changing schedules report getting three weeks notice.
- 10% of people with changing schedules report getting four weeks notice or more.
Based on data from 10 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
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Most people don’t worry about their hours
Do workers at CJ Lang and Son worry about hours?
Most people don’t worry about getting enough hours.
How we know this
92% of people report they don’t worry about getting enough hours.Based on data from 13 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Good
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Most people get a choice of shifts
Do CJ Lang and Son workers get to choose the shifts they work?
Most people get enough choice over which shifts they work.
How we know this
79% report that their manager gives them enough choice over which shifts they work.Based on data from 14 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for CJ Lang and Son workers to change shifts?
Some people find it hard to change shifts.
How we know this
38% of people report that it’s hard to change shifts if they need to.Based on data from 13 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
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Easy to book holiday
How easy is it to book a holiday at CJ Lang and Son?
Most people find it easy to book holiday.
How we know this
69% of people report it’s easy to book holidays.Based on data from 13 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
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Shifts don’t get changed at short notice
Do CJ Lang and Son managers change shifts at short notice?
Most managers don’t change people’s shifts at short notice.
How we know this
77% of people say their manager doesn’t changes their shifts at the last minute.Based on data from 13 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Some people find it hard to take sick leave
How easy is it to take sick leave at CJ Lang and Son?
Some people find it hard to take sick leave.
How we know this
50% of people report that it’s hard to take time off if they are sick.Based on data from 14 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
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Good
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Most people feel treated with respect
Do people at CJ Lang and Son feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
67% of people say they’re treated with respect by their managers.Based on data from 12 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Okay
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Only some people get proper breaks
Do people at CJ Lang and Son get proper breaks?
Some people don’t get proper breaks.
How we know this
50% of people report that they don’t get to take proper breaks.Based on data from 12 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful to work at CJ Lang and Son?
Most people feel stressed here.
How we know this
75% of people say they often feel stressed at work.Based on data from 16 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do people at CJ Lang and Son enjoy their jobs?
Only some people enjoy their job.
How we know this
50% of people report they don’t enjoy their job.Based on data from 14 people who took the Breakroom Quiz between May 2023 and April 2025.
Okay
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Only some people recommend their team
Do people at CJ Lang and Son recommend working with their team?
Only some people recommend working with their team.
How we know this
59% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 17 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do people get enough training when they start at CJ Lang and Son?
Some people didn’t get enough training when they started.
How we know this
38% of people report they didn’t get enough training when they started working here.Based on data from 16 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are people given support to progress at CJ Lang and Son?
Only some people are given support to progress here.
How we know this
In the last year, 56% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 16 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think CJ Lang and Son head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
71% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 17 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do workers feel well informed about how CJ Lang and Son is doing?
Only some people feel well informed about how the company is doing.
How we know this
60% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 15 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What CJ Lang and Son employees say about their job
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Best thing
Job security, variety of issues so no day is the same, challenging which keeps things interesting
Worst thing
Stressful days can take it out of you, retail isn't for everyone
Employee at CJ Lang and Son, June 2023
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