We want every visit to our clubs to be a pleasant and enjoyable experience for our customers. As the first and often the last point of contact for each one of our valued customers, our Receptionists play a vital role in the day-to-day running of our centres.

So if you can deliver a high standard of service and a proactive attitude, and interested in our excellent benefits (i.e. free use of the leisure facilities, discounts for partner, pension, performance related pay, flexible team working environment, hundreds of lifestyle discounts and training and development opportunities) we'd love to hear from you…..!

Closing date for return of completed applications: Sunday 27th April 2025

HOURS OF WORK

Week 1: Friday 13:00-21:00, Sunday 07:30-16:00 (17 hours)
Week 2: Monday 14:30-21:30, Tuesday 15:00-21:30 (13.5 hours)

Average:15.25 hours per week

(Hours and/or days may be subject to change in accordance with the needs of the business.)

WORKING FOR IMPULSE LEISURE

Interested in a future career in the leisure industry….? Impulse Leisure is an ambitious and innovative organisation that operates as a charitable trust. With almost 200 employees, we operate a total of four facilities across Essex.

We operate in pursuit of our mission statement:-

“Creating active and healthy communities”

We are a vital component in the improvement of health and wellbeing in the communities in which we work, and continually seek applicants who will share in our vision. As a large local social enterprise, we invest all our surpluses into developing even bigger and better facilities and services. We believe in rewarding and training our most important assets – our employees. Therefore, we only seek the most inspiring, highly motivated and professional people to join our teams. We offer a range of employment benefits, to include:

• Contributory pension scheme (NEST)
• 28 days annual leave, inclusive of public/bank holidays
• Flexible working patterns/hours
• Competitive salaries - regardless of age all staff earn a minimum of National Minimum Wage at the rate for those over 23 (unless Apprenticeship rate applicable)
• Incremental Pay Scheme (where applicable)
• Uniform provided (where applicable to role)
• Access to CIMSPA Membership and Career Pathways
• Access to our Employee Assistance Programme, 24 hours per day, 7 days per week, includes access to confidential counselling, information and guidance
• Cafeteria staff discount (where applicable)
• Free eye test every 2 years (on request) for display screen users
• Free on-site car parking
• Extensive induction programme and role specific ongoing training
• Opportunities for personal and professional development through our DART (Development and Review Time) Appraisal Scheme
• Extensive E-learning programme, with 20 modules covering mandatory requirements and personal development, i.e. individual choice
• Healthcare cash plan – Simply Health corporate rates
• Discounts with partner organisations i.e. local restaurants
• Use of facilities to help maintain good health and well-being
• 1 x corporate rate membership for partner (living at same address)
• Regular communication through Staff Forums held by our MD, and newsletters/communications throughout the year.
• Rewarding Excellence Nomination Scheme
• Staff Suggestion Scheme
• Long Service (non-contractual/discretionary) Scheme
• Excellent team working environment
• Reimbursement of annual DBS Update Service Subscription (where applicable to role, subject to criteria)
• Option to join a Trade Union

The leisure sector offers a wide range of career and training opportunities. If you have used our centres, you may have seen many of our departments in action from Receptionists, Fitness Instructors, Lifeguards, Swimming Instructors, Duty Managers as examples. Of course, there are many other roles behind the scenes, which also contribute to our success as an organisation.

It’s an exciting time to join us. So, if you would like to join our team and contribute towards delivering our vision, please see our Current Vacancies or alternatively our Training Opportunities as a stepping stone for further development in the leisure sector.

Thank you for your interest in working for Impulse Leisure.

How to apply

If this role is for you, then Impulse Leisure would welcome your application, and has many benefits to offer.

We are committed to equal opportunities and diversity and welcome applications from all sections of the community. We are positive about disability and offer a Guaranteed Interview Scheme (GIS).

Please APPLY ONLINE via the link provided.

If you require an application form in an alternative format, please contact our Recruitment Team on 01375 375533 ext 520. However, we encourage applicants to apply via the online link - it’s the quickest and easiest application process.