Social Care Worker - Overtonlea Care Centre - SIC07989
Shetland Islands Council
The Breakroom Take
- Good employer
- Proper training
- Learn new skills
- Proper breaks
About Shetland Islands Council
Shetland Islands Council is a Scottish local authority. They oversee local services.
Job description from Shetland Islands Council
Job Description
Advertisement DetailsSocial Care Workers (Entry/Main) – Community Care Resources
\n‘Are you looking for an opportunity to make a positive difference to someone’s life?’
\nCan you show us how you would treat the people we support, with the dignity and respect they deserve? Are you kind, caring and compassionate and a good listener who is patient?
\nIf caring comes naturally to you and you find reward in supporting people, this could be the perfect job for you!
\nNo qualification? No Problem! Although experience and qualifications are always desirable, for Entry Grade Social Care Workers your personal values and attitude are the most important attributes. We are looking for thoughtful, caring and inspiring people to join our team!
\nCommunity Care Resources – what we do:
\nCommunity Care Resources provides a range of person centred services to adults with identified care needs through the provision of Day Care Services, Care at Home and Residential Services.
\nWhat you’ll be doing:
\nAs a Social Care Worker in Community Care Resources:
\n- \n
- You will be responsible for providing direct support to individuals in a variety of settings. \n
- You will play a key role ensuring that individuals receive high standards of care and support to help maximise their independence and dignity throughout their lives. \n
- You will support people with varying abilities and complex needs, enabling them to achieve their goals, identified priorities and personal outcomes. \n
- You will work as part of a team to provide the highest quality of care. This may include; intimate personal care, developing daily living skills, training, social activities and other meaningful activity in accordance with individual needs and wishes, whilst supporting individuals, as far as possible, to avoid danger and harm. \n
- You must evidence that you can demonstrate the Scottish Social Services Council (SSSC) core values of; \n
- \n
- Respect \n
- Collaboration, \n
- Participation & Dignity and Empowerment \n
- \n
What’s in it for you? Following a review of responsibilities and reward for social care worker roles across Council services, it was recognised that an uplift in salary was required. In this respect, you’ll be undertaking valuable work in more than one way! Your benefit package includes:
\n- \n
- Excellent Salary and Conditions \n
- Distant islands allowance \n
- Generous holiday allowance \n
- Local Government Pension scheme \n
- Flexible working and family friendly policies \n
- A varied and interesting workload \n
- Excellent training and development opportunities \n
- Various other employee benefits \n
Do you share our values?
\nIn Shetland Islands Council, Excellent service is at the heart of everything we do. We provide excellent service by taking personal responsibility and working well together.
\nIt is important that you share our values and would demonstrate this by:
\n- \n
- Providing an excellent level of service, by making sure you understand, meet and manage our service users’ needs. \n
- Working in an open and honest way, reflecting on your performance and looking for opportunities to improve and develop. \n
- Having a positive attitude by being open-minded, fair, respectful, trustworthy and honest. \n
- Taking your responsibilities as an employee of the council seriously. \n
Social Care Workers shall provide care in a variety of settings including within the community. Therefore the worker will, in the majority of cases, be required to travel to undertake their duties. An ability to drive with a full driving licence is therefore highly desirable and may be essential depending on the demands of the service. The travel requirements of each post will be made clear through the recruitment & selection process.
\nAbove all else we’re looking for someone who’s compassionate, respectful, empathetic and honest, with a values and integrity to make a very real and positive difference to the people we support.
\nFind out more about:
\n- \n
- \n
- \n
- Social Care careers in Shetland: here \n
- Values for a career in Social Care: here \n
- Living and working in Shetland: here \n
- The Shetland Islands Council: here \n
\n
- \n
- The grade of this post is G/H \n
- Rate of pay shown in the advert is inclusive of Distant Islands Allowance of £1.7380 per hour \n
- Permanent Part Time post for 28.0 Hours per Week , 52.18 weeks per year \n
- Preferred candidates will be required to join the Protecting Vulnerable Groups (PVG) Scheme or undergo a PVG Scheme update \n
- The successful candidate will have to complete registration with the Scottish Social Services Council (SSSC) when they begin in post \n
- This vacancy does not meet Home Office rules for UK visa sponsorship. Please only apply if you do not require UK visa sponsorship. \n
- A relocation package does not apply to this post \n
- We will pay interview expenses from within Shetland \n
- We are happy to talk flexible working \n
During the application process you are required to give the names of two persons not related to you, who we can contact to provide a reference to support your application.
\nThis post is based at Overtonlea Care Centre, Levenwick
\nOvertonlea Services also provides social care, domestic support and meals on wheels in the wider South Mainland Community setting along with a day support service open 4 days per week which enables vulnerable & frail members of the local community to remain as independent as possible, at home.
\nOur mission statement is:- “ To provide a high quality and person centred service to every individual using our locally provided care services”
\nFor further details relating to this post, please contact: Amanda Page - Team Leader - Contact on: 01595 745032 or email: Amanda.Page@shetland.gov.uk
\nIf you have a disability which prevents you from applying online, please call 01595 744032.
\n\n\n\n\n

Job insights from Breakroom
Care workers and assistants
Care workers and assistants help support people in their daily lives to live as independently as possible
What you’ll do as a care worker/assistant:
- Help with social or physical activities
- Household tasks, like cleaning and washing
- Support by preparing food, and providing help with eating and other tasks like bathing and getting dressed
- Check and monitor health and help with medication
Is it right for you?
This job may involve:
- Standing
- Heavy lifting
- Helping with personal care
- Physical activity
- Emotionally demanding duties
- Wearing a uniform
- Night work
- Long hours
- Anti-social hours
- Cleaning
- Working alone
Map
Upperton
|fill:rgba(255,157,151,0.5)|width:2|enc:e}ntIto{VXmPpA}ObCyNrDkM|EkK~F_I|GkFlHqCvHo@vHn@nHpCzGjF~F`I|EjKrDhMbCzNpAzOXlPYlPqAzOcCzNsDhM}EjK_G~H{GlFoHnCwHp@wHq@mHoC}GkF_GaI}EkKsDiMcC{NqA{OYmP)
What employees say
Pay
-
Good
-
Most people are paid a living wage
Do Shetland Islands Council pay a living wage?
Most people are paid a living wage.
How we know this
100% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 10 people who took the Breakroom Quiz between July 2023 and March 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Good
-
Most people are paid market rates
Do Shetland Islands Council pay market rates?
Most people are paid above average for their job.
How we know this
90% of people are paid above average for the type of work they do.Based on data from 10 people who took the Breakroom Quiz between May 2023 and March 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Okay
-
Only some people get paid breaks
Do workers at Shetland Islands Council get paid breaks?
Sometimes. Only some people get paid breaks.
How we know this
36% of people say they don’t get paid breaks.Based on data from 11 people who took the Breakroom Quiz between May 2023 and March 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Good
-
Most people get sick pay
Do Shetland Islands Council pay sick pay?
Yes. Most people get proper sick pay.
How we know this
83% of people say they would get paid if they were sick but scheduled to work.Based on data from 12 people who took the Breakroom Quiz between May 2023 and March 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Hours and flexibility
-
Okay
-
Only some people get a choice of shifts
Do Shetland Islands Council workers get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
60% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 10 people who took the Breakroom Quiz between May 2023 and March 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Good
-
Easy to book holiday
How easy is it to book a holiday at Shetland Islands Council?
Most people find it easy to book holiday.
How we know this
82% of people report it’s easy to book holidays.Based on data from 11 people who took the Breakroom Quiz between July 2023 and March 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
-
Most people find it easy to take sick leave
How easy is it to take sick leave at Shetland Islands Council?
Most people find it easy to take sick leave.
How we know this
85% of people report that it’s easy to take time off if they are sick.Based on data from 13 people who took the Breakroom Quiz between May 2023 and March 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
-
Okay
-
Only some people feel treated with respect
Do people at Shetland Islands Council feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
How we know this
40% of people say they’re not treated with respect by their managers.Based on data from 10 people who took the Breakroom Quiz between July 2023 and March 2025.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Good
-
Most people get proper breaks
Do people at Shetland Islands Council get proper breaks?
Most people get proper breaks.
How we know this
67% of people report that they get to take proper breaks.Based on data from 12 people who took the Breakroom Quiz between May 2023 and March 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
-
Most people are stressed
Is it stressful to work at Shetland Islands Council?
Most people feel stressed here.
How we know this
73% of people say they often feel stressed at work.Based on data from 11 people who took the Breakroom Quiz between July 2023 and March 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
-
Only some people recommend their team
Do people at Shetland Islands Council recommend working with their team?
Only some people recommend working with their team.
How we know this
54% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 13 people who took the Breakroom Quiz between May 2023 and March 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
-
Most people get enough training
Do people get enough training when they start at Shetland Islands Council?
Most people got enough training when they started.
How we know this
100% of people report they got enough training when they started working here.Based on data from 11 people who took the Breakroom Quiz between May 2023 and March 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Good
-
Most people get support to progress
Are people given support to progress at Shetland Islands Council?
Most people are given support to progress here.
How we know this
In the last year, 70% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 10 people who took the Breakroom Quiz between August 2023 and March 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
-
Head office doesn’t understand what’s happening
Do people think Shetland Islands Council head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
85% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 13 people who took the Breakroom Quiz between May 2023 and March 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
-
Only some people feel well informed by head office
Do workers feel well informed about how Shetland Islands Council is doing?
Only some people feel well informed about how the company is doing.
How we know this
36% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 11 people who took the Breakroom Quiz between May 2023 and March 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Shetland Islands Council employees say about their job
-
Best thing
Seeing the kids
Worst thing
It's alot of work for one cook
Employee at Shetland Islands Council, October 2024
-
Best thing
Good pay, benefits and holidays
Worst thing
Stress, lack of support, unwarranted behaviours, lack of team spirit
Support worker at Shetland Islands Council, January 2024
Similar jobs near Upperton
Find more jobs like this
CloseSave 11 hours a week searching for something new. We can get you…
- The pay you’re looking for
- The hours that you need
- Jobs close to where you live
Answer a few simple questions and we’ll find something that’s right for you. (You can get back to this job later.)
No thanks, I want to applyApplying will take you to a different website.
Type in your email to save this job
CloseBy signing up you’re agreeing to our terms and conditions and privacy policy.
About this pay
CloseWhy is there no pay info?
Sometimes employers don’t give us pay information for their jobs.
Where we can, we show an estimate for their pay.
However, sometimes even that isn’t possible.