Retail Store Manager
Savers
£40000.00 per year
United Kingdom
Full time
The Breakroom Take
- Recommended by students
About Savers
Savers is a discount retailer. They sell health and beauty products.
Job description from Savers
Location: STORNOWAY
Hours per Week: 39 hours
Shift pattern: Full-time - flexible shift patterns across mornings; afternoons; evenings and weekends, will be discussed further at interview.
Salary: Up to £40,000.00per annum
Why Superdrug?
- Are you someone who enjoys inspiring others in your team?
- Do you enjoy managing a team to deliver great customer service?
- And are you someone with a good head for business who also knows how to have fun?
If so, read on...
Our Store Managers go beyond just great management skills, they share their expertise and support their team to grow and develop. A strong focus on delivering a great customer experience whilst meeting targets and increasing sales (it doesn't hurt to beat the competition either). A passion for Beauty and Health products, Retail and Customer satisfaction alongside a sense of pride for every member of your team will be the foundation for all the success you and your team achieve.
If you like the sound of this, can see yourself managing and motivating others, then this job is for you...
About you
- You love watching others succeed in their careers
- You thrive on hitting key performance indicators and achieving sales & profit goals
- You appreciate the importance of great customer service and get satisfaction from exceeding your customers' expectations
- Your previous retail experience in roles such as, Retail/Store manager, Assistant Manager, or similar, brings us fresh thinking.
What's in it for you?
Our success comes from our people - they make the difference. We're all about personality, we have fun, and we work hard to deliver that Superdrug feeling!
- Competitive Salary up to £40,000 per annum
- Up to 25% Bonus of your salary
- 30% Staff Discount
- Up to 33 days Annual Leave
- Competitions throughout the year to win a week's wages during seasonal events, team nights out and much more
- Excellent training and Internal progression opportunities - Superdrug Store Managers are extremely important to us, we recognise that you are our future Area Managers
- Pension & Life assurance
- Reward & recognition scheme and long service awards
- Employee assistance programme with Retail Trust
- Enhanced maternity/paternity/shared parental/adoption leave, company sick pay and pregnancy loss and support
We want you, together with Superdrug to help make a difference to the Health & Beauty Retail sector. Apply now to find out more as we want to hear from you...!
For information on how we manage and store your data please go to https://www.superdrug.jobs/privacy-policy/
Job insights from Breakroom
Retail store and shop managers
Retail managers look after stores, staff and sales ensuring that targets are met
What you’ll do as a retail store and shop manager
- Serve and advise customers
- Look after staff and rotas
- Manage deliveries and stock
- Handle customer payments, complaints, returns and refunds
- Keep the store clean and tidy
- Be responsible for sales targets and goals
Is it right for you?
This job may involve:
- Dealing with customers
- Standing
- Using a computer
- Wearing a uniform
- Physical activities
- Managing people
- Anti-social hours
What employees say
Pay
-
Good
-
Most people are paid a living wage
Do Savers pay managers enough to live on?
Most people are paid a living wage.
How we know this
100% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 15 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Okay
-
Only some people are paid market rates
Do Savers pay managers market rates?
Only some people are paid above average for their job.
How we know this
38% of people are paid below average for the type of work they do.Based on data from 16 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
-
Most people don’t get paid breaks
Do managers at Savers get paid breaks?
No. Most people don’t get paid breaks.
How we know this
94% of people say they don’t get paid breaks.Based on data from 16 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Good
-
Most people get sick pay
Do Savers pay managers sick pay?
Yes. Most people get proper sick pay.
How we know this
83% of people say they would get paid if they were sick but scheduled to work.Based on data from 12 people who took the Breakroom Quiz between March 2023 and February 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Needs improving
-
Most people do unpaid extra work
Do managers at Savers do extra work that they don't get paid for?
Yes. Lots of people do unpaid extra work.
How we know this
70% of people report that they do extra work that they don’t get paid for.Based on data from 10 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
-
Needs improving
-
Less than 4 weeks notice of shifts
How much notice do managers get of their shift pattern at Savers?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 20% of people with changing schedules report getting one week notice or less.
- 0% of people with changing schedules report getting two weeks notice.
- 60% of people with changing schedules report getting three weeks notice.
- 20% of people with changing schedules report getting four weeks notice or more.
Based on data from 10 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
-
Easy to book holiday
How easy is it for managers to book a holiday at Savers?
Most people find it easy to book holiday.
How we know this
88% of people report it’s easy to book holidays.Based on data from 16 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
-
Shifts don’t get changed at short notice
Do Savers managers change managers shifts at short notice?
Most managers don’t change people’s shifts at short notice.
How we know this
80% of people say their manager doesn’t changes their shifts at the last minute.Based on data from 10 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Needs improving
-
Most people find it hard to take sick leave
How easy is it for managers to take sick leave at Savers?
Most people find it hard to take sick leave.
How we know this
75% of people report that it’s hard to take time off if they are sick.Based on data from 12 people who took the Breakroom Quiz between March 2023 and February 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
-
Good
-
Most people feel treated with respect
Do managers at Savers feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
79% of people say they’re treated with respect by their managers.Based on data from 14 people who took the Breakroom Quiz between February 2023 and January 2025.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Needs improving
-
Most people don’t get proper breaks
Do managers at Savers get proper breaks?
Most people don’t get proper breaks.
How we know this
73% of people report that they don’t get to take proper breaks.Based on data from 15 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful for managers to work at Savers?
Most people feel stressed here.
How we know this
88% of people say they often feel stressed at work.Based on data from 16 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
-
Most people enjoy their job
Do managers at Savers enjoy their jobs?
Most people enjoy their job.
How we know this
75% of people report they enjoy their job.Based on data from 12 people who took the Breakroom Quiz between March 2023 and March 2025.
Okay
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Only some people recommend their team
Do managers at Savers recommend working with their team?
Only some people recommend working with their team.
How we know this
63% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 16 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
-
Most people get enough training
Do managers get enough training when they start at Savers?
Most people got enough training when they started.
How we know this
69% of people report they got enough training when they started working here.Based on data from 16 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Good
-
Most people get support to progress
Are managers given support to progress at Savers?
Most people are given support to progress here.
How we know this
In the last year, 75% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 12 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do managers think Savers head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
93% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 14 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Good
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Most people feel well informed by head office
Do managers feel well informed about how Savers is doing?
Most people feel well informed about how the company is doing.
How we know this
100% of people feel that they are kept well informed about how the company is doing as a whole.Based on data from 16 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Savers employees say about their job
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Best thing
Not working weekends
Worst thing
Managers do not manage, hr think they are in charge
Team leader at Savers, April 2025
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Best thing
N/a
Worst thing
Short staffed frequently, pressure to sell perfume at the tills, rota changing at the last minute
Sales assistant at Savers, February 2025
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