About Yodel
Yodel is a delivery and courier company.
Job description from Yodel
Self-employed Core Delivery Driver
As one of our Self-Employed Core Delivery Drivers you'll enjoy freedom, flexibility and better financial rewards, plus all the support and benefits of being part of our wider Yodel team. You don't need any experience, and the more you deliver, the more you earn.
Why join Yodel
Competitive rates for each parcel you deliver or collect
Typically, our Delivery Drivers can earn anything between £18 - £20p/h (paid per parcel).
We're in the business of delivering promises as well as parcels therefore we're raising our game and giving you more reasons to come and join us. All our rates are competitively enhanced taking business mileage and operational costs into consideration. It's a total gamechanger.
Daily & Weekly Payment Options
Yodel offer flexible payment options to all Self Employed delivery drivers, giving you the supplier the option to access earnings from the very next day via an app provided by our early access partner, Onsi or alternatively, suppliers can join the weekly payment cycle scheme, which kicks in following 4 weeks of completed delivery services.
Both payment options allows you, the supplier, to receive more regular payments for the delivery services you have provided.
We have plenty of parcels for to deliver
There are plenty of parcels to deliver meaning the earning opportunity is in your hands. Our parcels weigh up to a maximum of 15kg and can vary in size. You can realistically deliver and collect between 16-25 parcels an hour depending on the area and your experience, for 6 days a week. The more you deliver, the more you earn with the opportunity to take more parcels and boost your revenue.
We'll give you freedom and flexibility
You can plan your own route or use our handy award-winning app with simple instructions and built in optimisation which will help you prepare and plan your routes more easily, as well as allowing you to liaise directly with customers.
We'll offer regular work in the same area, 6 days a week
We deliver parcels for some of the biggest retailers around. So, there's no shortage of parcels to deliver. Plus, you'll be able to stay local and get to know the roads and customers.
We'll develop and support you
You'll get all the independence of being self-employed, plus the backing of our expert team and access to a Yodel representative, to answer your questions.
The Life of a Core Delivery Driver
Each day is what you make it. You can plan your own route, which will keep things fresh and interesting. And at each delivery or doorstep, use your mobile to scan parcels and make sure they're safely received by the customer, so there's no difficult technology for you to get to grips with. We will arrange a suitable time for you to collect your parcels daily, or for those located within a more rural area, we can drop to you. Simple!
Want a bit more? All our Self Employed Delivery Drivers have access to:
- Partner Discounts - Including Naked Wines, Beer Hawk and Hello Fresh.
- Health and Wellbeing Programmes - Offering support from managing relationships to finance
- Develop and grow your business - There's plenty of parcels to deliver meaning the earning opportunity is in your hands
What you'll need to show us?
No, experience, no problem! We give full training and support to help you get on your way.
All you need to show us is the following to get started:
- Access to a insured car or van (up to 3.5 tonne)
- A full UK or EC/EEA Driving Licence
- Proof of Right to Work in the UK
- IOS or Android smart phone
- Proof of own bank account
- And finally, have a great attitude
Yodel recognises that its people are fundamental to its success. We are committed to equal opportunities, we value differences between people, and we aim to build teams that represent a variety of backgrounds, perspectives and skills.
If you would like to discuss any accessibility requirements for the recruitment process or the role, please contact the recruitment team who will be happy to discuss
We are looking to partner up with more Self Employed Delivery Drivers than ever before so register your interest today!
Job insights from Breakroom
Delivery drivers and couriers
Parcel delivery drivers and couriers collect items from a depot or warehouse and deliver them to customers
What you’ll do as a delivery driver/courier:
- Pick up items for delivery from a depot or warehouse
- Load and unload your vehicle including heavy items
- Deliver hundreds of packages a day to customers
- Record mileage and fuel used
- Talk to customers
Is it right for you?
This job may involve:
- Driving
- Walking
- Heavy lifting
- Long hours
- Physical activities
- Wearing a uniform
- Working alone
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What employees say
Pay
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Good
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Most people are paid market rates
Do Yodel pay delivery drivers market rates?
Most people are paid above average for their job.
How we know this
73% of people are paid above average for the type of work they do.Based on data from 11 people who took the Breakroom Quiz between July 2023 and April 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
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Most people don’t get paid breaks
Do delivery drivers at Yodel get paid breaks?
No. Most people don’t get paid breaks.
How we know this
82% of people say they don’t get paid breaks.Based on data from 11 people who took the Breakroom Quiz between July 2023 and April 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
-
Most people don’t get sick pay
Do Yodel pay delivery drivers sick pay?
No. Most people don’t get proper sick pay.
How we know this
92% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 13 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Needs improving
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Most people do unpaid extra work
Do delivery drivers at Yodel do extra work that they don't get paid for?
Yes. Lots of people do unpaid extra work.
How we know this
80% of people report that they do extra work that they don’t get paid for.Based on data from 10 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Okay
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Some people worry about their hours
Do delivery drivers at Yodel worry about hours?
Some people worry about getting enough hours.
How we know this
55% of people report they worry about getting enough hours.Based on data from 11 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Needs improving
-
Most people don’t get any choice of shifts
Do delivery drivers at Yodel get to choose the shifts they work?
Most people don’t get enough choice over which shifts they work.
How we know this
70% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 10 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Needs improving
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Hard to change shifts
How easy is it for delivery drivers at Yodel to change shifts?
Most people find it hard to change shifts.
How we know this
82% of people report that it’s hard to change shifts if they need to.Based on data from 11 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Okay
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Can be hard to book holiday
How easy is it for delivery drivers to book a holiday at Yodel?
Some people find it hard to book holiday.
How we know this
50% of people report it’s hard to book holidays.Based on data from 12 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
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Shifts don’t get changed at short notice
Do Yodel managers change delivery drivers shifts at short notice?
Most managers don’t change people’s shifts at short notice.
How we know this
73% of people say their manager doesn’t changes their shifts at the last minute.Based on data from 11 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Some people find it hard to take sick leave
How easy is it for delivery drivers to take sick leave at Yodel?
Some people find it hard to take sick leave.
How we know this
46% of people report that it’s hard to take time off if they are sick.Based on data from 13 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Needs improving
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People work a lot more hours than their contract
Do delivery drivers work the same number they are contracted for at Yodel?
Most people work a lot more hours than their contact..
How we know this
70% of people report working 8 hours or more than their contract.Based on data from 10 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.
It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.
This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.
Workplace
-
Needs improving
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Most people don’t get proper breaks
Do delivery drivers at Yodel get proper breaks?
Most people don’t get proper breaks.
How we know this
91% of people report that they don’t get to take proper breaks.Based on data from 11 people who took the Breakroom Quiz between July 2023 and April 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people don’t recommend their team
Do delivery drivers at Yodel recommend working with their team?
Not many people recommend working with their team.
How we know this
91% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 11 people who took the Breakroom Quiz between July 2023 and April 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Needs improving
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Most people don’t get enough training
Do delivery drivers get enough training when they start at Yodel?
Most people didn’t get enough training when they started.
How we know this
73% of people report they didn’t get enough training when they started working here.Based on data from 11 people who took the Breakroom Quiz between July 2023 and April 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Needs improving
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Most people don’t get support to progress
Are delivery drivers given support to progress at Yodel?
Most people aren’t given support to progress here.
How we know this
In the last year, 91% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 11 people who took the Breakroom Quiz between July 2023 and April 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do delivery drivers think Yodel head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
100% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 10 people who took the Breakroom Quiz between July 2023 and April 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Needs improving
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Most people don’t feel well informed by head office
Do delivery drivers feel well informed about how Yodel is doing?
Most people don’t feel well informed about how the company is doing.
How we know this
80% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 10 people who took the Breakroom Quiz between July 2023 and April 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Yodel employees say about their job
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Best thing
Meeting new people and helping them to meet our company gain.
Worst thing
Managers do not care about customers, drivers and team needs.
Employee at Yodel, November 2024
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Best thing
The team
Worst thing
Stressful and tight deadlines
Customer service representative at Yodel, December 2023
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