Support Practitioner - Female Driver with access to own vehicle
The Richmond Fellowship Scotland
Estimated pay: £22.0k-29.6k per year
Braehead, Scotland, United Kingdom
The Breakroom Take
- People enjoy this job
- Respectful managers
- Proper training
About The Richmond Fellowship Scotland
The Richmond Fellowship Scotland is a Scottish charity. They provide social care for people with a broad range of needs.
Job description from The Richmond Fellowship Scotland
If you share our values and are live in or around the Blantyre & Hamilton area, then we want to hear from you!
Our fabulous
Blantyre & Hamilton
team are on the lookout for compassionate and creative individuals with a positive attitude to join them as
Support Practitioners
.
You don't need experience in care to start your career with us; we recruit on values and transferrable skills. We'll give you all the training you need to be an amazing
Support Practitioner
including a fully funded SVQ.
The Role Due to the nature of the role, we can only accept female applicants who drive with access to their own vehicle. As a
Support Practitioner
, you will assist individuals living in their own homes with disabilities and/or additional support needs in all aspects of their daily lives, including support with medication and finances, housework, meal preparation, cooking and personal care.
The people we support have a variety of different hobbies which we'll be looking to you to take an active interest in, from going out for a tasty bite or catching the latest movie to a gym session or group activity, the list is endless.
To be part of our team, we'll need you to: Have an empathetic and caring nature. Good observation skills. Excellent verbal and written communication skills. Confidence in using computers. Be able to work well in a team environment and on your own. Good organisational skills.
Benefits Generous annual leave. TRFS rewards scheme (includes cash-back and discounts at a variety of high street and online retailers). Paid travel during shifts and 45p per mile fuel allowance. Continuous in-house training opportunities and chances to further your career in social care. Refer a Friend scheme- £150 reward for successfully referring a colleague. Employee Forum - for employees to voice their opinions and give feedback which in turn, allows us to continuously improve as an employer and ensure a positive working environment. Free Membership of Glasgow Credit Union. HSF Health Care plan. Counselling & Life Works service.
We're looking to fill
this post
as soon as possible and reserve the right to close the advert if suitable candidates are found before the advert closes. To avoid disappointment, pop your application in early.
Closing Date: 15th May 2025
(We reserve the right to close this vacancy at any time)
If you are applying via a job board then please be aware that you must submit an application via our website otherwise we will be unable to contact you! All successful
Support Practitioner
applicants will be given a conditional offer- this is subject to the receipt of satisfactory references and PVG; having a conviction will not necessarily debar you from working in this sector. All new staff members will be required to register with the SSSC within 3 months of their start date.
We encourage applications from diverse backgrounds and are committed to creating an inclusive environment for all employees. We welcome applications irrespective of race, ethnicity or national origin, religion, gender, disability, age, marital, parental status or sexual orientation. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to join us.
Schedule 9 Part 1 (1)(1)(a) of the Equality Act 2010 applies to this post.
TPBN1_UKTJ
Job insights from Breakroom
Support workers
Support workers help vulnerable people to live independently
What you’ll do as a support worker:
- Check the needs and progress of the individuals you are supporting
- Help with daily tasks like budgeting, shopping and claiming benefits
- Provide physical care and support including, bathing, dressing, cooking and feeding
- Check and monitor health and help with medication
Is it right for you?
This job may involve:
- Standing
- Heavy lifting
- Helping with personal care
- Physical activity
- Emotionally demanding duties
- Wearing a uniform
- Night work
- Long hours
- Anti-social hours
- Cleaning
- Working alone
What employees say
Pay
-
Good
-
Most people are paid a living wage
Do The Richmond Fellowship Scotland pay support workers enough to live on?
Most people are paid a living wage.
How we know this
87% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 15 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Good
-
Most people are paid market rates
Do The Richmond Fellowship Scotland pay support workers market rates?
Most people are paid above average for their job.
How we know this
79% of people are paid above average for the type of work they do.Based on data from 14 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
-
Most people don’t get paid breaks
Do support workers at The Richmond Fellowship Scotland get paid breaks?
No. Most people don’t get paid breaks.
How we know this
73% of people say they don’t get paid breaks.Based on data from 15 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Good
-
Most people get sick pay
Do The Richmond Fellowship Scotland pay support workers sick pay?
Yes. Most people get proper sick pay.
How we know this
79% of people say they would get paid if they were sick but scheduled to work.Based on data from 14 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
-
Some people do unpaid extra work
Do support workers at The Richmond Fellowship Scotland do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
53% of people report that they do extra work that they don’t get paid for.Based on data from 15 people who took the Breakroom Quiz between February 2023 and January 2025.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
-
Needs improving
-
Less than 4 weeks notice of shifts
How much notice do support workers get of their shift pattern at The Richmond Fellowship Scotland?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 62% of people with changing schedules report getting one week notice or less.
- 0% of people with changing schedules report getting two weeks notice.
- 15% of people with changing schedules report getting three weeks notice.
- 23% of people with changing schedules report getting four weeks notice or more.
Based on data from 13 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Okay
-
Only some people get a choice of shifts
Do support workers at The Richmond Fellowship Scotland get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
55% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 11 people who took the Breakroom Quiz between June 2023 and March 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Good
-
Easy to book holiday
How easy is it for support workers to book a holiday at The Richmond Fellowship Scotland?
Most people find it easy to book holiday.
How we know this
85% of people report it’s easy to book holidays.Based on data from 13 people who took the Breakroom Quiz between June 2023 and March 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
-
Shifts can get changed at short notice
Do The Richmond Fellowship Scotland managers change support workers shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
54% of people say their manager changes their shifts at the last minute.Based on data from 13 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
-
Some people find it hard to take sick leave
How easy is it for support workers to take sick leave at The Richmond Fellowship Scotland?
Some people find it hard to take sick leave.
How we know this
50% of people report that it’s hard to take time off if they are sick.Based on data from 12 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
-
Good
-
Most people feel treated with respect
Do support workers at The Richmond Fellowship Scotland feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
71% of people say they’re treated with respect by their managers.Based on data from 14 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Needs improving
-
Most people don’t get proper breaks
Do support workers at The Richmond Fellowship Scotland get proper breaks?
Most people don’t get proper breaks.
How we know this
75% of people report that they don’t get to take proper breaks.Based on data from 16 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
-
Most people are stressed
Is it stressful for support workers to work at The Richmond Fellowship Scotland?
Most people feel stressed here.
How we know this
71% of people say they often feel stressed at work.Based on data from 14 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
-
Most people enjoy their job
Do support workers at The Richmond Fellowship Scotland enjoy their jobs?
Most people enjoy their job.
How we know this
85% of people report they enjoy their job.Based on data from 13 people who took the Breakroom Quiz between March 2023 and March 2025.
Okay
-
Only some people recommend their team
Do support workers at The Richmond Fellowship Scotland recommend working with their team?
Only some people recommend working with their team.
How we know this
63% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 16 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
-
Most people get enough training
Do support workers get enough training when they start at The Richmond Fellowship Scotland?
Most people got enough training when they started.
How we know this
88% of people report they got enough training when they started working here.Based on data from 16 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Good
-
Most people get support to progress
Are support workers given support to progress at The Richmond Fellowship Scotland?
Most people are given support to progress here.
How we know this
In the last year, 69% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 16 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
-
Head office doesn’t understand what’s happening
Do support workers think The Richmond Fellowship Scotland head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
93% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 15 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Needs improving
-
Most people don’t feel well informed by head office
Do support workers feel well informed about how The Richmond Fellowship Scotland is doing?
Most people don’t feel well informed about how the company is doing.
How we know this
71% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 14 people who took the Breakroom Quiz between March 2023 and March 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What The Richmond Fellowship Scotland employees say about their job
-
Best thing
Certain aspects of support and the people we care for
Worst thing
Management is totally incompetent across the board, no compassion or empathy, all about sucking money out of the the people we support even at the detriment to their health
Support worker at The Richmond Fellowship Scotland, February 2024
-
Best thing
The Supported People… watching them thrive and flourish.
My staff doing a great job & being happy.Worst thing
Managers & Stress.
Employee at The Richmond Fellowship Scotland, December 2022
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About this pay
CloseEstimated pay
This pay estimate is based on data from 16 The Richmond Fellowship Scotland employees who took the Breakroom Quiz between March 2023 and March 2025.
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