About Thrifty
Thrifty is a vehicle rental company. They specialise in long-term rentals.
Job description from Thrifty
TPBN1_UKTJ
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What employees say
Pay
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Okay
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Only some people are paid a living wage
Do Thrifty pay a living wage?
Some people are not paid a living wage.
How we know this
62% of people say they are paid below the Real Living Wage for where they live.Based on data from 21 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Okay
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Only some people are paid market rates
Do Thrifty pay market rates?
Only some people are paid above average for their job.
How we know this
60% of people are paid below average for the type of work they do.Based on data from 15 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
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Most people don’t get paid breaks
Do workers at Thrifty get paid breaks?
No. Most people don’t get paid breaks.
How we know this
95% of people say they don’t get paid breaks.Based on data from 20 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Okay
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Only some people get sick pay
Do Thrifty pay sick pay?
Sometimes. Only some people get proper sick pay.
How we know this
35% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 20 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Good
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Most people don’t do unpaid extra work
Do workers at Thrifty do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
75% of people report that they don’t do extra unpaid work.Based on data from 12 people who took the Breakroom Quiz between September 2023 and March 2025.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Okay
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Some people worry about their hours
Do workers at Thrifty worry about hours?
Some people worry about getting enough hours.
How we know this
36% of people report they worry about getting enough hours.Based on data from 11 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Good
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Most people get a choice of shifts
Do Thrifty workers get to choose the shifts they work?
Most people get enough choice over which shifts they work.
How we know this
70% report that their manager gives them enough choice over which shifts they work.Based on data from 10 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Good
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Easy to book holiday
How easy is it to book a holiday at Thrifty?
Most people find it easy to book holiday.
How we know this
90% of people report it’s easy to book holidays.Based on data from 20 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
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Shifts don’t get changed at short notice
Do Thrifty managers change shifts at short notice?
Most managers don’t change people’s shifts at short notice.
How we know this
73% of people say their manager doesn’t changes their shifts at the last minute.Based on data from 11 people who took the Breakroom Quiz between April 2023 and February 2025.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Good
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Most people find it easy to take sick leave
How easy is it to take sick leave at Thrifty?
Most people find it easy to take sick leave.
How we know this
68% of people report that it’s easy to take time off if they are sick.Based on data from 19 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Needs improving
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People work a lot more hours than their contract
Do people work the same number they are contracted for at Thrifty?
Most people work a lot more hours than their contact..
How we know this
73% of people report working 8 hours or more than their contract.Based on data from 11 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.
It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.
This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.
Workplace
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Okay
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Only some people feel treated with respect
Do people at Thrifty feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
How we know this
35% of people say they’re not treated with respect by their managers.Based on data from 20 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Okay
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Only some people get proper breaks
Do people at Thrifty get proper breaks?
Some people don’t get proper breaks.
How we know this
48% of people report that they don’t get to take proper breaks.Based on data from 21 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful to work at Thrifty?
Most people feel stressed here.
How we know this
79% of people say they often feel stressed at work.Based on data from 19 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do people at Thrifty enjoy their jobs?
Only some people enjoy their job.
How we know this
41% of people report they don’t enjoy their job.Based on data from 17 people who took the Breakroom Quiz between April 2023 and April 2025.
Okay
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Only some people recommend their team
Do people at Thrifty recommend working with their team?
Only some people recommend working with their team.
How we know this
67% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 21 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do people get enough training when they start at Thrifty?
Some people didn’t get enough training when they started.
How we know this
57% of people report they didn’t get enough training when they started working here.Based on data from 21 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are people given support to progress at Thrifty?
Only some people are given support to progress here.
How we know this
In the last year, 65% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 17 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think Thrifty head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
79% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 19 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do workers feel well informed about how Thrifty is doing?
Only some people feel well informed about how the company is doing.
How we know this
60% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 15 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Thrifty employees say about their job
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Best thing
Getting everything done on time
Worst thing
Company is not well coordinated in its cars and breaks the entire company to bits
Customer service representative at Thrifty, March 2025
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Best thing
One of the people I work with is a good person
Worst thing
The way you are seen as just another number on the cog and that upper management barely acknowledge you exist
Car delivery agent at Thrifty, February 2025
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