HGV Refuse & Recycling Driver
Serco
£34997.02 per year
Hook, Hampshire, RG27 8BW, United Kingdom
Full time
The Breakroom Take
- People enjoy this job
- Recommended by students
About Serco
Serco is an outsourcing company. They provide services for defence, healthcare and transport industries.
Job description from Serco
Salary: £34,997.02 per annum + excellant benefits
Full Time: 40 hours per week
Working hours: Monday - Friday 6.00am - 2.30pm including Bank Holidays & Saturdays over the Christmas period.
Ready to make an impact?
As a HGV Refuse & Recycling Driver/Loader in our Hart team, you'll provide a complete waste and recycling service on behalf of the residents and community in Hartley Whitney. With a professional, dedicated and friendly team of Refuse Collection staff, we ensure that streets, homes and businesses are kept clean, safe and tidy, whilst providing the very best levels of customer service to all members of the community that we serve.
You'll be entrusted to:
- You will set off on a pre planned route as the driver with your tean of Loaders you are working with collecting waste and recycling from residential homes and commercial properties.
- You will be the public face of Serco's Environmental Services team in the community.
- Before setting out on your rounds, you will ensure that your vehicle safety checks are completed and that your truck is clean and work ready.
Does this sound like you?
You'll be a great fit for this role if you...
- Hold a valid Class 1 or 2 driving licence & Driver CPC
- Hard working
- Physically fit and healthy due to the nature of the business
- Hold plenty of enthusiasm and a big smile
- Be willing to go the extra mile whilst on your rounds to enable your team to hit their targets.
- Team player
- Discover all you need to keep growing
Here you'll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we're proud to offer clear development opportunities - and the support and tools to help you seize them. Because this is a place for you
Our people are integral to everything we do. That's why our benefits are designed to put you first:
- Holidays: 20 days plus bank holidays
- Pension: Up to 6% contributory pension scheme
- Training and development: A wide range of learning opportunitieswith over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
- Health and wellbeing: 24/7 Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
- Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
- ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
- Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
- Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.
A little bit about us
At Serco, we're a fast-growing company, serving governments around the globe. Our work spans sectors a wide range of sectors including Justice, Immigration, Defence, Leisure, Healthcare, Transport, and Citizen Services. We're committed to delivering, improving and redesigning public services for the benefit of everyone, guided by our values of Trust, Care, Innovation, and Pride.
Our inclusive recruitment process: We see people first and foremost for their performance and potential. We're a proud holder of the Gold Inclusive Employer Standard and a Disability Confident Leader, championing fair access to employment and equal opportunities for all. As such we're open to flexible working arrangements and we'll make reasonable adjustments from interview through to employment.
As part of the Disability Confident Scheme, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required).
Sometimes we recieve a high volume of applications, which may lead us to close the application period early. To ensure you don't miss out, please apply as soon as possible.
Let's impact a better future, together. Apply today.
For help with your application, or to discuss your eligibility, please contact 0345 010 4000
All Serco employees must ensure that their current line manager is aware of their application. For confidential enquiries please contact MyHR. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
Job insights from Breakroom
HGV and LGV drivers
Heavy goods vehicle (HGV) and large goods vehicle (LGV) drivers transport and deliver goods.
You’ll need a special driving licence to do this job.
What you’ll do as a HGV and LGV driver:
- Drive a HGV or LGV
- Load and unload your vehicle
- Deal with customers and suppliers
Is it right for you?
This job may involve:
- Driving
- Physical activities
- Heavy lifting
- Wearing a uniform
- Anti-social hours
What employees say
Pay
-
Okay
-
Only some people are paid a living wage
Do Serco pay a living wage?
Some people are not paid a living wage.
How we know this
35% of people say they are paid below the Real Living Wage for where they live.Based on data from 83 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Okay
-
Only some people are paid market rates
Do Serco pay market rates?
Only some people are paid above average for their job.
How we know this
51% of people are paid below average for the type of work they do.Based on data from 75 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
-
Under 18s get paid less than everyone else
Do Serco pay the same regardless of age?
No, people under the age of 18 get paid less than those above 21.
See what Serco pays different age groupsHow we know this
The average pay of under 18s is less than those who are over 21.Based on data from 122 people who took the Breakroom Quiz between April 2023 and April 2025.
Needs improving
-
Most people don’t get paid breaks
Do workers at Serco get paid breaks?
No. Most people don’t get paid breaks.
How we know this
79% of people say they don’t get paid breaks.Based on data from 84 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Okay
-
Only some people get sick pay
Do Serco pay sick pay?
Sometimes. Only some people get proper sick pay.
How we know this
35% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 79 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Good
-
Most people don’t do unpaid extra work
Do workers at Serco do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
77% of people report that they don’t do extra unpaid work.Based on data from 69 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
-
Okay
-
Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at Serco?
Only some people get 4 weeks notice of when they’re working.
How we know this
- 41% of people with changing schedules report getting one week notice or less.
- 13% of people with changing schedules report getting two weeks notice.
- 11% of people with changing schedules report getting three weeks notice.
- 36% of people with changing schedules report getting four weeks notice or more.
Based on data from 76 people who took the Breakroom Quiz between May 2024 and April 2025.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
-
Most people don’t worry about their hours
Do workers at Serco worry about hours?
Most people don’t worry about getting enough hours.
How we know this
69% of people report they don’t worry about getting enough hours.Based on data from 75 people who took the Breakroom Quiz between May 2024 and April 2025.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
-
Only some people get a choice of shifts
Do Serco workers get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
58% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 64 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
-
Can be hard to change shifts
How easy is it for Serco workers to change shifts?
Some people find it hard to change shifts.
How we know this
62% of people report that it’s hard to change shifts if they need to.Based on data from 81 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
-
Easy to book holiday
How easy is it to book a holiday at Serco?
Most people find it easy to book holiday.
How we know this
71% of people report it’s easy to book holidays.Based on data from 86 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
-
Shifts don’t get changed at short notice
Do Serco managers change shifts at short notice?
Most managers don’t change people’s shifts at short notice.
How we know this
81% of people say their manager doesn’t changes their shifts at the last minute.Based on data from 73 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Good
-
Most people find it easy to take sick leave
How easy is it to take sick leave at Serco?
Most people find it easy to take sick leave.
How we know this
78% of people report that it’s easy to take time off if they are sick.Based on data from 85 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Good
-
Most students say it’s good
Is a Serco job good for students?
Most students say this is a good place to work if you’re studying.
How we know this
88% of students report this is a good place to work if you’re studying.Based on data from 48 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
A good job should allow you to fit work around important things in your life, like studying.
Life isn’t just about work. Good jobs make space for you to do well in both.
Okay
-
Only some parents say it’s good
Is working at Serco good if you’re a parent or carer?
Only some parents and carer say this is a good place to work.
How we know this
47% of people who care for a child or other relative report this isn’t a good place to work.Based on data from 43 people who took the Breakroom Quiz between May 2024 and April 2025.
Why this matters
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
Workplace
-
Okay
-
Only some people feel treated with respect
Do people at Serco feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
How we know this
37% of people say they’re not treated with respect by their managers.Based on data from 81 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Okay
-
Only some people get proper breaks
Do people at Serco get proper breaks?
Some people don’t get proper breaks.
How we know this
49% of people report that they don’t get to take proper breaks.Based on data from 83 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
-
Most people are stressed
Is it stressful to work at Serco?
Most people feel stressed here.
How we know this
67% of people say they often feel stressed at work.Based on data from 85 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
-
Most people enjoy their job
Do people at Serco enjoy their jobs?
Most people enjoy their job.
How we know this
73% of people report they enjoy their job.Based on data from 80 people who took the Breakroom Quiz between October 2024 and April 2025.
Okay
-
Only some people recommend their team
Do people at Serco recommend working with their team?
Only some people recommend working with their team.
How we know this
54% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 93 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
-
Only some people get enough training
Do people get enough training when they start at Serco?
Some people didn’t get enough training when they started.
How we know this
44% of people report they didn’t get enough training when they started working here.Based on data from 84 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
-
Only some people get support to progress
Are people given support to progress at Serco?
Only some people are given support to progress here.
How we know this
In the last year, 66% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 79 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
-
Head office doesn’t understand what’s happening
Do people think Serco head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
83% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 84 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
-
Only some people feel well informed by head office
Do workers feel well informed about how Serco is doing?
Only some people feel well informed about how the company is doing.
How we know this
57% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 81 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Serco employees say about their job
-
Best thing
The people , your close team members
Worst thing
Micro management. Low pay. Long hours. Low moral. No support if your are poorly or need extra support. Don’t value staff.
Prison custody officer at Serco, March 2025
-
Best thing
You're decently paid to sell your soul
Worst thing
They will throw you under the bus as soon as look at you. You will get hurt in this job
Prison custody officer at Serco, January 2025
Similar jobs near Hartley Wintney, RG27 8BW
Find more jobs like this
CloseSave 11 hours a week searching for something new. We can get you…
- The pay you’re looking for
- The hours that you need
- Jobs close to where you live
Answer a few simple questions and we’ll find something that’s right for you. (You can get back to this job later.)
No thanks, I want to applyApplying will take you to a different website.
Type in your email to save this job
Close
By signing up you’re agreeing to our terms and conditions and privacy policy.