Support Worker
Dimensions
From £12.83 per hour
Witney, Oxfordshire, OX28, United Kingdom
Full time
The Breakroom Take
- People enjoy this job
- Respectful managers
- Proper training
About Dimensions
Dimensions is a social care provider for adults with learning disabilities and autism.
Job description from Dimensions
- Full Time - 37.5hours per week
- Hourly Rate - £12.83; sleep nights are paid at £50 per night; early shifts start at 07:30 whilst late shifts may finish at 22:00
- Full UK or EU driving licence is essential for this role
Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2024 - now 6 years in a row! On top of on-going, fully-funded training and mentoring, we offer all our colleagues generous benefits; job satisfaction and job security, genuine career prospects, and an inclusive, caring work environment that celebrates diversity, champions mental well-being, and encourages employee recognition.
At Dimensions, we believe it is who you are as a person - and the difference you can bring to the lives of the people you will be supporting - that is more important than experience. Whether you are new to support work, or have supported people previously, we want to hear from you! We will give you all the training you need to be become an amazing support worker for the people you will be working with. You will find no other role more personally fulfilling, and professionally rewarding, than becoming a Support Worker with Dimensions.
We are growing our Support Teams in Witney - we provide support in two very different homes. In one, the people we support have complex needs, whilst in the other, the people we support are more independant.
At interview, we will understand yours skills and interests to best match you to the people we support
For further information about the role, the shifts available, and the people we support, please contact our Internal Resourcing Consultant on Ronnie.lillywhite@dimensions-uk.org
Apply now or please share this vacancy with someone you think would make an amazing Support Worker!
The position will be filled as soon as the people we support have found their new support worker
- An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
- We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
- As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
- We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
- As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.
- We now have British Sign Language (BSL) translated videos for all of our recruitment.
Job insights from Breakroom
Support workers
Support workers help vulnerable people to live independently
What you’ll do as a support worker:
- Check the needs and progress of the individuals you are supporting
- Help with daily tasks like budgeting, shopping and claiming benefits
- Provide physical care and support including, bathing, dressing, cooking and feeding
- Check and monitor health and help with medication
Is it right for you?
This job may involve:
- Standing
- Heavy lifting
- Helping with personal care
- Physical activity
- Emotionally demanding duties
- Wearing a uniform
- Night work
- Long hours
- Anti-social hours
- Cleaning
- Working alone
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What employees say
Pay
-
Good
-
Most people are paid a living wage
Do Dimensions pay support workers enough to live on?
Most people are paid a living wage.
How we know this
71% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 45 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Good
-
Most people are paid market rates
Do Dimensions pay support workers market rates?
Most people are paid above average for their job.
How we know this
73% of people are paid above average for the type of work they do.Based on data from 52 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Okay
-
Only some people get paid breaks
Do support workers at Dimensions get paid breaks?
Sometimes. Only some people get paid breaks.
How we know this
66% of people say they don’t get paid breaks.Based on data from 44 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
-
Most people don’t get sick pay
Do Dimensions pay support workers sick pay?
No. Most people don’t get proper sick pay.
How we know this
74% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 50 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
-
Some people do unpaid extra work
Do support workers at Dimensions do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
49% of people report that they do extra work that they don’t get paid for.Based on data from 43 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
-
Okay
-
Less than 4 weeks notice of shifts
How much notice do support workers get of their shift pattern at Dimensions?
Only some people get 4 weeks notice of when they’re working.
How we know this
- 10% of people with changing schedules report getting one week notice or less.
- 20% of people with changing schedules report getting two weeks notice.
- 14% of people with changing schedules report getting three weeks notice.
- 56% of people with changing schedules report getting four weeks notice or more.
Based on data from 50 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
-
Most people don’t worry about their hours
Do support workers at Dimensions worry about hours?
Most people don’t worry about getting enough hours.
How we know this
77% of people report they don’t worry about getting enough hours.Based on data from 47 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
-
Only some people get a choice of shifts
Do support workers at Dimensions get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
46% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 48 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
-
Can be hard to change shifts
How easy is it for support workers at Dimensions to change shifts?
Some people find it hard to change shifts.
How we know this
54% of people report that it’s hard to change shifts if they need to.Based on data from 37 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
-
Easy to book holiday
How easy is it for support workers to book a holiday at Dimensions?
Most people find it easy to book holiday.
How we know this
74% of people report it’s easy to book holidays.Based on data from 47 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
-
Shifts can get changed at short notice
Do Dimensions managers change support workers shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
42% of people say their manager changes their shifts at the last minute.Based on data from 48 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
-
Some people find it hard to take sick leave
How easy is it for support workers to take sick leave at Dimensions?
Some people find it hard to take sick leave.
How we know this
38% of people report that it’s hard to take time off if they are sick.Based on data from 45 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Okay
-
Only some parents say it’s good
Is working as support workers at Dimensions good if you have caring responsibilities?
Only some parents and carer say this is a good place to work.
How we know this
40% of people who care for a child or other relative report this isn’t a good place to work.Based on data from 15 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
Workplace
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Good
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Most people feel treated with respect
Do support workers at Dimensions feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
70% of people say they’re treated with respect by their managers.Based on data from 46 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Needs improving
-
Most people don’t get proper breaks
Do support workers at Dimensions get proper breaks?
Most people don’t get proper breaks.
How we know this
86% of people report that they don’t get to take proper breaks.Based on data from 50 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
-
Most people are stressed
Is it stressful for support workers to work at Dimensions?
Most people feel stressed here.
How we know this
73% of people say they often feel stressed at work.Based on data from 48 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
-
Most people enjoy their job
Do support workers at Dimensions enjoy their jobs?
Most people enjoy their job.
How we know this
80% of people report they enjoy their job.Based on data from 40 people who took the Breakroom Quiz between April 2023 and March 2025.
Okay
-
Only some people recommend their team
Do support workers at Dimensions recommend working with their team?
Only some people recommend working with their team.
How we know this
55% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 53 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
-
Most people get enough training
Do support workers get enough training when they start at Dimensions?
Most people got enough training when they started.
How we know this
83% of people report they got enough training when they started working here.Based on data from 52 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
-
Only some people get support to progress
Are support workers given support to progress at Dimensions?
Only some people are given support to progress here.
How we know this
In the last year, 50% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 42 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
-
Head office doesn’t understand what’s happening
Do support workers think Dimensions head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
80% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 45 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do support workers feel well informed about how Dimensions is doing?
Only some people feel well informed about how the company is doing.
How we know this
44% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 48 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Dimensions employees say about their job
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Best thing
Working in home setting.
Worst thing
Got to clean poo
Support worker at Dimensions, January 2024
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Best thing
I like the time I am working
Worst thing
The team leader is unfair. She doesn’t teat others with respect. She lies a lot to the manager
Support worker at Dimensions, June 2023
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