Assistant Store Manager
Superdry
No pay info
St Nicholas Avenue, York, York, YO19 4TA, United Kingdom
Full time
The Breakroom Take
- People enjoy this job
- Recommended by students
- Respectful managers
- Proper training
- Proper breaks
About Superdry
Superdry is a fashion retailer. They're known for their casual styles for women and men.
Job description from Superdry
Reference: 12159
Location: Superdry York Outlet
Closing date for applications: 15.05.25
Hours: 37.5 hours per week
Salary: Competitive Salary & Benefits
The Role
Being an Assistant Store Manager means you are a role model. You will be commercially focused and obsessed with smashing targets, not simply achieving them. Your passion for our brand will be what drives you to achieve sales performance beyond belief, visual excellence and make customers feel amazing in every aspect of their store experience. You will love working together with your team to solve issues, deliver innovation and drive excellence from everyone. Above all, you will make the store a fun place to be for everyone.
You Will
- Lead the team
- Inspire and manage the team to deliver amazing levels of service
- Smash store targets
- Innovate, and encourage your team to do the same
- Exceed expectations at every opportunity
- Make customers feel amazing and deliver the ultimate Superdry experience
- Implement the best VM on the planet
- Coach the team to become experts in our product
- Embrace and embed the Superdry culture
- Be yourself
You Are
- A team player
- Passionate about our brand
- An experienced retail manager ready for a new challenge
- Ideally experienced in fashion although this isn't a must
- Confident, genuine and can be yourself
- A proven overachiever
- An inspirational leader who can and loves developing others
- Always making decisions thinking about what's best for our business
- Always positive
- Relentless and ambitious to exceed expectations
- Motivated with excellent attention to detail
- Bringing fresh ideas to the table but are realistic in what is achievable
Working for Superdry has never been so rewarding...
- A competitive annual salary
- 25 days holiday plus your birthday day off
- A new style obsessed Superdry wardrobe with our generous clothing allowance
- Amazing staff discount with up to 50% online and in store
- Flexible working patterns inc. 4 day working for full time (dependent on store availability)
- Style and Service obsession fueled by our awesome training and development
- Tailored made induction and onboarding to set you up for success
- Pension contributions
- Life assurance
- Cycle to work scheme, wellbeing services, and much, much more!
- You will work in an inclusive, diverse atmosphere with amazing sustainable premium products
What employees say
Pay
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Okay
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Only some people are paid a living wage
Do Superdry pay a living wage?
Some people are not paid a living wage.
How we know this
60% of people say they are paid below the Real Living Wage for where they live.Based on data from 65 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are ÂŁ12.60 per hour, and ÂŁ13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Okay
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Only some people are paid market rates
Do Superdry pay market rates?
Only some people are paid above average for their job.
How we know this
49% of people are paid below average for the type of work they do.Based on data from 61 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
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Under 21s get paid less than everyone else
Do Superdry pay the same regardless of age?
No, people under the age of 21 get paid less than those above 21.
See what Superdry pays different age groupsHow we know this
The average pay of under 21s is less than those who are over 21.Based on data from 82 people who took the Breakroom Quiz between January 2022 and April 2025.
Needs improving
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Most people don’t get paid breaks
Do workers at Superdry get paid breaks?
No. Most people don’t get paid breaks.
How we know this
86% of people say they don’t get paid breaks.Based on data from 59 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Okay
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Only some people get sick pay
Do Superdry pay sick pay?
Sometimes. Only some people get proper sick pay.
How we know this
40% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 50 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Good
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Most people don’t do unpaid extra work
Do workers at Superdry do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
72% of people report that they don’t do extra unpaid work.Based on data from 57 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at Superdry?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 11% of people with changing schedules report getting one week notice or less.
- 33% of people with changing schedules report getting two weeks notice.
- 27% of people with changing schedules report getting three weeks notice.
- 30% of people with changing schedules report getting four weeks notice or more.
Based on data from 64 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
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Most people don’t worry about their hours
Do workers at Superdry worry about hours?
Most people don’t worry about getting enough hours.
How we know this
73% of people report they don’t worry about getting enough hours.Based on data from 48 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Good
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Most people get a choice of shifts
Do Superdry workers get to choose the shifts they work?
Most people get enough choice over which shifts they work.
How we know this
70% report that their manager gives them enough choice over which shifts they work.Based on data from 57 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for Superdry workers to change shifts?
Some people find it hard to change shifts.
How we know this
41% of people report that it’s hard to change shifts if they need to.Based on data from 49 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
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Easy to book holiday
How easy is it to book a holiday at Superdry?
Most people find it easy to book holiday.
How we know this
83% of people report it’s easy to book holidays.Based on data from 53 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
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Shifts don’t get changed at short notice
Do Superdry managers change shifts at short notice?
Most managers don’t change people’s shifts at short notice.
How we know this
79% of people say their manager doesn’t changes their shifts at the last minute.Based on data from 56 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Some people find it hard to take sick leave
How easy is it to take sick leave at Superdry?
Some people find it hard to take sick leave.
How we know this
42% of people report that it’s hard to take time off if they are sick.Based on data from 55 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Good
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Most students say it’s good
Is a Superdry job good for students?
Most students say this is a good place to work if you’re studying.
How we know this
96% of students report this is a good place to work if you’re studying.Based on data from 25 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
A good job should allow you to fit work around important things in your life, like studying.
Life isn’t just about work. Good jobs make space for you to do well in both.
Workplace
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Good
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Most people feel treated with respect
Do people at Superdry feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
84% of people say they’re treated with respect by their managers.Based on data from 58 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Good
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Most people get proper breaks
Do people at Superdry get proper breaks?
Most people get proper breaks.
How we know this
86% of people report that they get to take proper breaks.Based on data from 58 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Okay
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Some people are stressed
Is it stressful to work at Superdry?
Some people feel stressed here.
How we know this
53% of people say they often feel stressed at work.Based on data from 64 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
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Most people enjoy their job
Do people at Superdry enjoy their jobs?
Most people enjoy their job.
How we know this
69% of people report they enjoy their job.Based on data from 49 people who took the Breakroom Quiz between May 2023 and April 2025.
Okay
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Only some people recommend their team
Do people at Superdry recommend working with their team?
Only some people recommend working with their team.
How we know this
43% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 30 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
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Most people get enough training
Do people get enough training when they start at Superdry?
Most people got enough training when they started.
How we know this
68% of people report they got enough training when they started working here.Based on data from 63 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are people given support to progress at Superdry?
Only some people are given support to progress here.
How we know this
In the last year, 44% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 59 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think Superdry head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
73% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 59 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Good
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Most people feel well informed by head office
Do workers feel well informed about how Superdry is doing?
Most people feel well informed about how the company is doing.
How we know this
69% of people feel that they are kept well informed about how the company is doing as a whole.Based on data from 61 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Superdry employees say about their job
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Best thing
My manager
Worst thing
A few employees who do no work but management let it slide because they are friends
Sales assistant at Superdry, February 2025
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Best thing
50% discount
Worst thing
Bullying, two-tier standards and favourtism behaviours from management.
Sales assistant at Superdry, December 2024
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