(75B) Plumber - London
Pret A Manger
No pay info
London, Greater London, EC1A, United Kingdom
- Free food
- Pays all ages fairly
- Recommended by students
- Recommended by parents
- Respectful managers
About the job
Job description from Pret A Manger
The Role
Reporting into the Tech Team Leader, this role will be part of a team of Multi Skilled Technicians that will be responsible for providing electrical and general fabric maintenance to the shops within the Pret estate. The Technician is responsible for conducting all maintenance jobs required by the shops within agreed timelines and to agreed budgets being aware of causing minimal disruption to the operation of the shops whether this be by carrying out the jobs themselves or by instructing a third party.
The role will cover all Pret shops within the estate so nationwide travel may be necessary from time to time. However, the successful candidate will be based in London.
Responsibilities - Plumbing
- Unblocking toilets and sinks
- Replacing taps, toilet seats and toilet flush systems
- Boiler repairs
- General plumbing installations and repairs
- Any other reasonable requests for plumbing repairs made by the facilities team
- Small amount of painting
- Replacement of toilet seats
- Damaged plaster
- Brick slips, minor wall repairs
- Chair, table and bench repairing
- Any other reasonable requests for fabric maintenance repairs made by the facilities team
- Possession of all relevant plumbing qualifications with paperwork to support
- Experience in a similar role
- Ability to work with minimal supervision
- Excellent problem-solving skills and a positive 'can-do' attitude
- Good verbal and written communication skills
- Ability to communicate with people at all levels
- Ability to offer first class customer service to the shop staff when visiting to complete jobs
- Methodical with excellent attention to detail
- Ability to use own initiative when deciding whether to instruct a third party
- Passion
- Team Working
- Clear Communication
- One Pret
- Great Execution
- Open to change
Competitive salary and annual bonus
33 days holiday a year including Bank Holidays
Private healthcare
Life assurance
Pret pension scheme
Season ticket loan
Free lunch and drinks
Free Club Pret subscription
50% discount in Pret shops
Great reward and recognition events
Legendary parties
About Pret A Manger
Pret A Manger is a sandwich shop franchise. They're popularly referred to as Pret.
The best things about working at Pret A Manger
- 88% of students say it’s good
- 68% of parents and carers say it’s good
- 65% say they get enough training
Featured by Pret A Manger, based on 511 employees who took the Breakroom Quiz
Perks of working at Pret A Manger from Pret A Manger
- 💰 Industry leading pay
- 💸 Up to £250 cash reward for wowing our customers
- 👯 Earn up to £200 cash when you successfully refer a friend
- 🥙 Free food when you’re working and 50% off when not
- 🕴️ The Pret Academy — outstanding training and development opportunities (over 85% of our Managers started as Team Members)
- 🎁 Generous discounts across retailers, gyms and supermarkets
Company values from Pret A Manger
At Pret, we believe happy teams means happy customers, and try to live by the 3 B’s:
Be Kind
Be Honest
Be Generous
Diversity and inclusion statement from Pret A Manger
At Pret, D&I is at the heart of our culture, and to ensure voices are heard, we have belonging groups. What is a belonging group? We’ve created inclusive communities, shaped & led by employees, from across our shops and support centre. Each group will aim to support, strengthen & benefit the communities – making real and lasting positive change to our culture, with the support of allies.
Pay Explainer from Pret A Manger
Every member of the team from a team member star to leader can earn an additional £1.25 per hour in bonus for every hour worked for that week, if the shop achieves their mystery shopper bonus.
What Pret A Manger employees say
511 Pret A Manger employees have taken the Breakroom Quiz and told us what it’s really like to work there. Here’s everything they have told us:
Breakroom Rating for Pret A Manger
Pay
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Okay
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Only some people are paid a living wage
Do Pret A Manger pay a living wage?
Some people are not paid a living wage.
How we know this
53% of people say they are paid below the Real Living Wage for where they live.Based on data from 72 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Good
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Most people are paid market rates
Do Pret A Manger pay market rates?
Most people are paid above average for their job.
How we know this
91% of people are paid above average for the type of work they do.Based on data from 78 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Good
-
Everyone is paid the same, whatever their age
Do Pret A Manger pay the same regardless of age?
Yes, people under the age of 21 get paid the same as those above 21.
See what Pret A Manger pays different age groupsHow we know this
The average pay of under 21s is the same as those above 21.Based on data from 118 people who took the Breakroom Quiz between March 2023 and April 2025.
Needs improving
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Most people don’t get paid breaks
Do workers at Pret A Manger get paid breaks?
No. Most people don’t get paid breaks.
How we know this
94% of people say they don’t get paid breaks.Based on data from 81 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
-
Most people don’t get sick pay
Do Pret A Manger pay sick pay?
No. Most people don’t get proper sick pay.
How we know this
76% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 72 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
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Some people do unpaid extra work
Do workers at Pret A Manger do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
39% of people report that they do extra work that they don’t get paid for.Based on data from 67 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
-
Needs improving
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Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at Pret A Manger?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 80% of people with changing schedules report getting one week notice or less.
- 17% of people with changing schedules report getting two weeks notice.
- 3% of people with changing schedules report getting three weeks notice.
- 0% of people with changing schedules report getting four weeks notice or more.
Based on data from 70 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Okay
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Some people worry about their hours
Do workers at Pret A Manger worry about hours?
Some people worry about getting enough hours.
How we know this
37% of people report they worry about getting enough hours.Based on data from 65 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
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Only some people get a choice of shifts
Do Pret A Manger workers get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
41% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 66 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for Pret A Manger workers to change shifts?
Some people find it hard to change shifts.
How we know this
65% of people report that it’s hard to change shifts if they need to.Based on data from 51 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
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Easy to book holiday
How easy is it to book a holiday at Pret A Manger?
Most people find it easy to book holiday.
How we know this
70% of people report it’s easy to book holidays.Based on data from 67 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
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Shifts can get changed at short notice
Do Pret A Manger managers change shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
51% of people say their manager changes their shifts at the last minute.Based on data from 63 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Some people find it hard to take sick leave
How easy is it to take sick leave at Pret A Manger?
Some people find it hard to take sick leave.
How we know this
39% of people report that it’s hard to take time off if they are sick.Based on data from 74 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Good
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Most students say it’s good
Is a Pret A Manger job good for students?
Most students say this is a good place to work if you’re studying.
How we know this
88% of students report this is a good place to work if you’re studying.Based on data from 49 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
A good job should allow you to fit work around important things in your life, like studying.
Life isn’t just about work. Good jobs make space for you to do well in both.
Good
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Most parents say it’s good
Is working at Pret A Manger good if you’re a parent or carer?
Most parents and carers say this is a good place to work.
How we know this
68% of people who care for a child or other relative report this is a good place to work.Based on data from 19 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
Workplace
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Good
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Most people feel treated with respect
Do people at Pret A Manger feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
69% of people say they’re treated with respect by their managers.Based on data from 70 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Okay
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Only some people get proper breaks
Do people at Pret A Manger get proper breaks?
Some people don’t get proper breaks.
How we know this
34% of people report that they don’t get to take proper breaks.Based on data from 74 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful to work at Pret A Manger?
Most people feel stressed here.
How we know this
85% of people say they often feel stressed at work.Based on data from 74 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do people at Pret A Manger enjoy their jobs?
Only some people enjoy their job.
How we know this
53% of people report they don’t enjoy their job.Based on data from 59 people who took the Breakroom Quiz between April 2024 and April 2025.
Okay
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Only some people recommend their team
Do people at Pret A Manger recommend working with their team?
Only some people recommend working with their team.
How we know this
55% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 82 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do people get enough training when they start at Pret A Manger?
Some people didn’t get enough training when they started.
How we know this
35% of people report they didn’t get enough training when they started working here.Based on data from 75 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are people given support to progress at Pret A Manger?
Only some people are given support to progress here.
How we know this
In the last year, 54% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 70 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think Pret A Manger head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
79% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 70 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do workers feel well informed about how Pret A Manger is doing?
Only some people feel well informed about how the company is doing.
How we know this
42% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 72 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
Pret A Manger job reviews
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Best thing
My team , being friendly
Worst thing
Not getting sick pay , managers treating you with disrespect. You have to agree to work in other stores that are not your regular store, when they are short staffed and pay for your own travel
Barista at Pret A Manger, January 2025
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Best thing
People you meet. Food and drink free.
Multi culture interactionWorst thing
Overworked. Time worked over shift is not paid as managers. Don't have time to get my tasks done during working hours. Too many targets to achieve. Hard to get rid off of not performing employees
General manager at Pret A Manger, January 2025
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