Supervisor
MotoThe Breakroom Take
- Pays all ages fairly
- Recommended by students
- Respectful managers
About Moto
Moto is a motorway service company.
Job description from Moto
40 hours per week
Address: Doncaster Services, M18 Junction 5, Hatfield, Doncaster DN8 5GS
As a supervisor you will be the strong right arm to your store manager and empowered to run the unit like it’s yours. The role is simple, to be an enthusiastic leader and brand ambassador delivering Burger King’s world-famous flame grilled menu and exceptional customer service as we transform the UK’s rest stop experience.
What We Offer Our Supervisors
- Annual bonus up to £3,445pa*
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications, leading to the next step in the management team
- Leading your teams to achieve and deliver excellent brand standards and customer service
- Maximising profit by driving sales and controlling costs
- Processing stock counts and orders
- Partnering with the Store Manager in setting targets for the team to achieve
- Spending time with Team Members to provide coaching and feedback, identifying training needs where needed
- Taking ownership of customer feedback, responding appropriately in a timely manner
- Supporting the team with preparing food and refreshments
- Previous experience of leading or supervising a team highly desirable
- Passion for delivering a memorable customer experience
- Great communication skills and be comfortable making decisions
- Ability to work on own initiative ad make reasoned decisions under pressure
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Where our customer’s journey pauses, yours just begins.
Apply today!
- Please note internally this role is called Team Leader
Want to know what it's like to work for us? Find out from our colleague Navi

Job insights from Breakroom
Retail and sales supervisors
Retail and sales supervisors help retail managers look after stores, staff and sales ensuring that targets are met
What you’ll do as a retail and sales supervisor
- Support the retail manager
- Serve and advise customers
- Look after staff and rotas
- Manage deliveries and stock
- Handle customer payments, complaints, returns and refunds
- Keep the store clean and tidy
- Be responsible for sales targets and goals
Is it right for you?
This job may involve:
- Dealing with customers
- Standing
- Using a computer
- Wearing a uniform
- Physical activities
- Managing people
- Anti-social hours
What employees say
Workplace
-
Okay
-
Only some people feel well informed by head office
Do team leaders feel well informed about how Moto is doing?
Only some people feel well informed about how the company is doing.
How we know this
56% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 16 people who took the Breakroom Quiz between May 2022 and January 2024.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Moto employees say about their job
-
Best thing
Work environment
Worst thing
people getting stressed out and taking it out on others
Customer service assistant at Moto, August 2023
-
Best thing
Flexibility
Worst thing
The staff aren’t valued, they’re used and aren’t helped. They put on a facade of listening to our problems but do nothing and create stress instead.
Customer service assistant at Moto, July 2023
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