
Childrens Residential Support Worker
EslandThe Breakroom Take
- People enjoy this job
- Respectful managers
About Esland
Esland provides support services for children.
Job description from Esland
Department: Residential
Employment Type: Permanent - Full Time
Location: Rosehip - Mirfield
Compensation: GBP 31,918 - GBP 32,540 / year
Description
Do you want to make a difference to a child's life? Then become a highly valued Children's Residential Support Worker and start a truly rewarding career!
Hours: 2 days on, 4 days off (with sleep nights). We are a 365 day a year service due to the nature of our work. Rotas given in advance
Pay rate: GBP 31,917 to GBP 32,540 per annum* (depending on qualification) with opportunities to pick up overtime at an enhanced rate
Esland are driven to changing children's' lives for the better by providing best-in-class specialist services.
What we are looking for:
We are looking for nurturing and supportive people, who can provide outstanding childcare and help our young people to achieve amazing outcomes.
Our Warrington home is a solo service that offers a smaller setting for young people who need therapeutic placements. Our team support their young person with all of their domestic needs, education, socialisation skills while learning new things and experiencing fun activities and excursions together.
What we can offer a Children's Residential Support Worker:
We know our teams make a big difference and we want them to feel rewarded:
- We offer routes for progression and the opportunity undergo a qualification once employed
- We offer BILD accredited, paid induction training
- You will have access to a company app that provides high street discounts, online medical support, financial advise and counselling
- A day off for your birthday (in addition to your holiday entitlement)
- Access to a holiday home based in the Peak District where you can stay for free, on the company and much more!
*Estimated salary based on a pay rate of GBP 12.60 to GBP 12.90 per hour for days (depending on qualifications held) and working 8 sleep-nights per month on average (at GBP 60 per sleep night). These rates are effective form 1st April 2025.
Requirements for a Children's Residential Support Worker:
- Experience in a children's residential care home (desirable)
- A level 3 (or above) diploma in residential childcare (desirable)
- A full driving licence issued in the UK (essential)
- Applicants must have full right to work in the UK with no restrictions (essential)
- Values in line with Esland's, such as taking a therapeutic, person-centred approach to childcare (essential)
- Due to industry regulations, applicants must be aged 21 or above (essential)
Successful employment is subject to satisfactory Full Enhanced Disclosure, right to work and reference checks in line with government regulations and Safer Recruitment Practices (the company will cover the costs).
All young people are equally entitled to have their needs met in a fair and balanced way. Esland employees are responsible for promoting equal opportunities for all and for challenging any behaviour or practice which discriminates against any young person or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, or any other perceived difference.

Job insights from Breakroom
Support workers
Support workers help vulnerable people to live independently
What you’ll do as a support worker:
- Check the needs and progress of the individuals you are supporting
- Help with daily tasks like budgeting, shopping and claiming benefits
- Provide physical care and support including, bathing, dressing, cooking and feeding
- Check and monitor health and help with medication
Is it right for you?
This job may involve:
- Standing
- Heavy lifting
- Helping with personal care
- Physical activity
- Emotionally demanding duties
- Wearing a uniform
- Night work
- Long hours
- Anti-social hours
- Cleaning
- Working alone
What employees say
Pay
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Good
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Most people are paid a living wage
Do Esland pay residential support workers enough to live on?
Most people are paid a living wage.
How we know this
80% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 10 people who took the Breakroom Quiz between February 2022 and January 2024.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Good
-
Most people are paid market rates
Do Esland pay residential support workers market rates?
Most people are paid above average for their job.
How we know this
70% of people are paid above average for the type of work they do.Based on data from 10 people who took the Breakroom Quiz between February 2022 and January 2024.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Hours and flexibility
-
Good
-
Most people don’t worry about their hours
Do residential support workers at Esland worry about hours?
Most people don’t worry about getting enough hours.
How we know this
90% of people report they don’t worry about getting enough hours.Based on data from 10 people who took the Breakroom Quiz between February 2022 and January 2024.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Good
-
Most people get a choice of shifts
Do residential support workers at Esland get to choose the shifts they work?
Most people get enough choice over which shifts they work.
How we know this
70% report that their manager gives them enough choice over which shifts they work.Based on data from 10 people who took the Breakroom Quiz between February 2022 and January 2024.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
-
Can be hard to book holiday
How easy is it for residential support workers to book a holiday at Esland?
Some people find it hard to book holiday.
How we know this
50% of people report it’s hard to book holidays.Based on data from 10 people who took the Breakroom Quiz between November 2021 and August 2023.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
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Shifts can get changed at short notice
Do Esland managers change residential support workers shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
60% of people say their manager changes their shifts at the last minute.Based on data from 10 people who took the Breakroom Quiz between February 2022 and January 2024.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Some people find it hard to take sick leave
How easy is it for residential support workers to take sick leave at Esland?
Some people find it hard to take sick leave.
How we know this
50% of people report that it’s hard to take time off if they are sick.Based on data from 10 people who took the Breakroom Quiz between February 2022 and January 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
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Needs improving
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Most people don’t get proper breaks
Do residential support workers at Esland get proper breaks?
Most people don’t get proper breaks.
How we know this
90% of people report that they don’t get to take proper breaks.Based on data from 10 people who took the Breakroom Quiz between February 2022 and January 2024.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people don’t recommend their team
Do residential support workers at Esland recommend working with their team?
Not many people recommend working with their team.
How we know this
70% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 10 people who took the Breakroom Quiz between February 2022 and January 2024.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
-
Only some people get enough training
Do residential support workers get enough training when they start at Esland?
Some people didn’t get enough training when they started.
How we know this
60% of people report they didn’t get enough training when they started working here.Based on data from 10 people who took the Breakroom Quiz between February 2022 and January 2024.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are residential support workers given support to progress at Esland?
Only some people are given support to progress here.
How we know this
In the last year, 60% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 10 people who took the Breakroom Quiz between February 2022 and January 2024.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
-
Head office doesn’t understand what’s happening
Do residential support workers think Esland head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
100% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 10 people who took the Breakroom Quiz between February 2022 and January 2024.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
What Esland employees say about their job
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Best thing
the job
Worst thing
not feeling trusted
Maintenance operative at Esland, August 2024
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Best thing
The pay but it's only because of the amount of hours your at work.
Worst thing
The job includes doing sleeps, and the kids a lot of times will keep you up and the your expected to be on shift the next day at 7am, the company never get you replaced and just say they haven't got the staff, or budget to get agency in. They move you to different homes without any consultation or even move you mid shift to a home that is unsettled without even telling you exactly what's happening in the other home they hide from you that a resident is attacking staff so you walk into an incident, then you get classed as a trouble maker when you complain. You can be moved to other homes to cover staff shortages(this happens alot) and be expected to travel hours to get there, then be off shift at 11pm, and then after working 16 hrs have to drive home only to be back in the next morning for 8am sometimes 7am depending on where your at. They put training on and team meetings and they don't care if it's you day off they make it compulsory and threaten you with disciplinarians if you don't attend. Your personal paperwork is available for any senior to read, so if you complain about a senior they can access your files. No sick pay only SSP. Generally don't care about their staff, then wonder why they have a high turn over of staff.
Residential support worker at Esland, June 2023
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